Nazia Basha

• Developing and implementing HR strategies for Technology R&D business group.
• Designed Employee Engagement framework in partnership with business to enable proactive employee sensing that resulted in timely intervention.
• Demonstrated ability to build quick rapport and trust, manage condentiality, inuence individuals to raise issues for resolution with management and appropriate parties. '
• Designed and curated a leadership training prgram for senior management and front-line managers.
• Strategic business partner to senior leaders (e.g. Business Unit Vice Presidentand Senior Leadership team) to understand organization’s business strategies and align human resource strategy and programs to achieve the business goals.
• Leading the Performance Management and Talent Mgmt process for the organization
• Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.
• Worked with business leaders to evaluate and optimize human resources policies.
• Assisted in the development of succession planning initiatives for key positions within the organization.
• Implemented employee recognition programs that reward achievement or excellence in performance.
• Conducted employee performance reviews and implemented corrective actions to increase productivity.
• Conducted new employee orientation to introduce employees to policies, culture and objectives.
• Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.

• As HR Head for one of the fastest growing business unit in TCS, I was playing an integral role in the growth and transformation of business by partnering and collaborating with business to create highly engaged workforce that share a common vision and goal
• Developed comprehensive global talent management strategies to attract, develop, and retain high-potential employees across multiple regions
• Managed a team of HR Business Partners supporting 4500 employees across India, US and Europe geographies focusing on key agenda of Employee Experience, Talent management, Career Development, Performance Management and Retention
• Being a trusted advisor to the leaders and provide strategic advice and solutions on people management aspects
• Coach Managers in key HR processes like Annual compensation review, Career progression, Talent reviews and internal mobility
• Partner with COEs from various HR functions - Total Rewards and Talent development teams to drive various organizational development and team effectiveness initiatives, execute retention strategies and implement employee engagement practices for the unit
• Ensure effective implementation of HR policies and compliance practices that are aligned with Global Ethics and Compliance and appropriate to local laws and regulations
• Partnering with business in identifying future skills and enabling strategies to prepare future ready workforce
• Strengthening company culture and employee experience as we continue to operate virtually

As a HR Business Partner for one of the largest Business Group in the United States, I was responsible for leading the people agenda for 1500 employees spread across Tri state area in East coast.

• Leading the HR Business Partner role for Banking & Financial Services accounts, owning end to end responsibilities of the Talent Engagement function and catering to 1500 employees across multiple locations in US.
• Improved employee connects which help drive results in the area of Talent Engagement, Performance mgmt, Career development etc.
• Collaboration with multiple stakeholders and COE teams in Indiato drive organization wide initiatives.
• Leading the way to pilot new HR structure in the US and successfully managing the stakeholder expectations and delivering results.
• Single handedly managed the employee expectations during the pandemic situation and owning responsibilities of employee wellbeing and safety.
• Conducted Expat and Local orientation sessions inorder to help them settle in the new geography and organization.
• Gathered account intelligence and enabled necessary changes to align operations with strategic plans.
• Communicating and propagating Companywide policies and procedures to all associates inorder to cascade information and ensure compliance.
• Data privacy and security are important aspects in the BFSIaccounts, ensuring that associates adhere to policies and complete the mandatory trainings to avoid any security incidents.
• Resolved employee disputes, employee terminations and disciplinary procedures keeping in mind the country laws and regulations.
• Ensured compliance with labor laws and regulations in multiple countries, while fostering a positive and inclusive work culture.
• Led cross-functional HR initiatives to drive talent acquisition, retention, and development for multinational teams.
• Collaborated with senior leadership to address organizational challenges, such as workforce planning, succession planning, and diversity & inclusion efforts.

As a Talent Manager, I was leading the Performance Management and Career Mgmt function for US & Canada for a total employee strength of 35000.

• Sensitize employees on the Performance review process, execute and measure effectiveness of talent management programs.
• Partner and collaborate with Regional HR team and business leaders to develop, communicate, and implement programs and processes.
• Operate as the SME(Subject Matter Expert) for Talent Management process.
• Managing processes such as - Performance improvement plan, Role Compliance, formulating policies and processes, taking informed decisions on career progression of associates, compensation related matters, address compensation queries etc.
• Managing processes such as - Performance improvement plan, Role Compliance, formulating policies and processes, taking informed decisions on career progression ofassociates, compensation related matters, address compensation queries etc.
• Partner with Regional HR Managers and the HR Business Partner to help them understand the process and intent, then formulate plans to conduct these initiatives for all employees..
• Led the design and implementation of a performance management system, resulting in improved employee engagement.
• Identied and implemented innovative employee development programs, including mentoring and coaching initiatives, resulting in increase in employee retention and career advancement.

Managed the HR function for one of the Delivery center in Bangalore. As HR Manger I was involved in developing, implementing, and monitoring HR policies, procedures, and programs. Ensure all workforce related activities are executed in a legally compliant and consistent manner.

Managing an entire employee lifecycle for more than 1000 employees.

• I played a pivotal role in designing and establishing a comprehensive career development framework for the organization.
• Engaged in thorough research and benchmarking exercises to grasp industry best practices.
• Successfully formalized the career development framework, ensuring its alignment with organizational goals.
• Contributed to the digitization of this process, making it accessible and applicable for global use.

I commenced my professional journey with Tata Consultancy Services as an HR Generalist, initially supporting the IT Infrastructure Business Unit, and later extending support to various other business units, and leading the talent management efforts for the respective BUs.

• Successfully leading the Performance Review process for diverse business units.
• Effectively managed and resolved employee grievances and issues, ensuring timely closures.
• Implemented tailored employee engagement initiatives for teams working in 24/7 shifts.
• Received recognition and appreciation for introducing sports events as a unique component of our employee engagement strategy.