NAZIA SOUDAGAR

Areas Of Responsibilities Handled as HR Business Partner

Employee Engagement: -

Organize and Manage end to end Quarterly Business Meeting and Events.

• Drive the employee engagement survey and ensure maximum coverage.

• Analyze survey results for the functions, businesses handled, identify concern areas, liaise with business heads and draft action plans to mitigate the concerns.

Metrics: Engagement initiatives (eg: Engagements viz: Health sessions, Yoga session, fun& activities etc.)

Managing employee lifecycle: -

• Address all employee grievances and work with all stakeholders to ensure fair resolution

• Address all employee queries and provide help/ support within decided timelines

• Provide employee related data to Sr. Management depending on requirement

• Turnaround time for resolution of employee query

Driving improvements: -

• Identify scope of improvement in HR processes/ policies and liaise with required teams to execute the same.

• Participate in Leadership initiated organization wide projects depending upon requirement and provide inputs/ execute plans to ensure achievement of desired objectives

Human Resource planning: -

• Liaise with the business/ function heads and understand business plan for the year and its impact on the organization structure, role and skill requirements

• Draft action plans to support the business objectives and identify the manpower and skill requirements for each team and submit it to central manpower planning team

Performance management system: -

• Oversee the conduct of all facets of PMS process- goal setting, mid-term review and final evaluation as per the decided timelines

• Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level

• Work with managers and identify the learning needs of the employees and co-ordinate with the L&D team to provide appropriate learning intervention

• Collaborate with the business heads and create customized programs for identified learning needs, basis the requirement

• Liaise with business heads, discuss, and evaluate all promotion cases and identify scope of role enlargement/ enrichment.

• Managed full cycle of recruiting, hiring and onboarding new employees.
• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
• Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
• Promoted and enabled necessary changes to align operations with strategic plans.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Worked as effective team member while contributing to local and regional HR projects.
• Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
• Retained 100% protocol on management tools and procedural accuracy.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Liaised between multiple business divisions to improve communications.
• Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.

• Delivered services to customer locations within specific timeframes.
• Onboarded new temps by entering employee information into systems.
• Resolved problems, improved operations and provided exceptional service.
• Led Development Pillar team of 11 that increased organizational maturity in processes and strategy by 20%.
• Managed 50 international transfers
• Conducted refresh training for 150+ employees on talent assessment and performance evaluations.
• Partnered with global HR leads on a monthly basis regarding plans, resulting in 100% accuracy.
• Guided and advised 10+ business partners through annual talent assessments, discussions, and proactively
  pipelining for future openings.
• Participated in team-building activities to enhance working relationships.

• Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
• Motivated employees through special events and incentive programs.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Processed employee claims involving performance issues and harassment.

• Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
• Scanned and maintained confidential employee information and records.
• Liaised between multiple business divisions to improve communications.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Scheduled, administered, scored, and reported results of 40+ daily pre-employment tests and interviews.
  ● Coordinated presentations, travel, costs, and entertainment for 5 managers.