
Aims to be a part of organization that provides me an opportunity to do my best and improve my knowledge with latest trends and to be part of them to work dynamically towards the growth of organization.
Strong team handling and leadership skills with experience managing and motivation teams to consistently meet SLAs
Excellent quality management and process improvement expertise, with a focus on accuracy compliance, and operational excellence
Effective client communication and stakeholder management skills, building trust and maintaining high client satisfaction
Skilled in training, mentoring, and coaching team members to enhance performance and develop future leaders
Strong analytical and problem-solving processes and technologies, ensuring smooth implementation of SOP changes
Adaptable and quick to learn new processes and technologies, ensuring smooth implementation of SOP changes
Highly organized with exceptional attention to detail and ability to deliver under tight deadlines