NAZIR AHMAD GORSEY
Mobile Repair Engineer
Anantnag
Summary
Dedicated and customer-focused Mobile Phone Repair Technician with experience in smartphone hardware and software troubleshooting, device maintenance, and customer service. Skilled in diagnosing and repairing mobile phones, handling accessories, managing daily operations, and building strong customer relationships. A quick learner with good communication skills, committed to delivering quality service and seeking opportunities to grow in an international organization.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
Languages
14
14
years of professional experience
Work History
Owner & Mobile Repair Engineer
Fixfactor
04.2024 - Current
.Diagnosed, troubleshot, and repaired smartphones, including display, battery, charging port, speaker, microphone, camera, and software-related issues.
- Led a team of technicians, assigned daily tasks, monitored repair quality, and ensured timely service delivery.
- Performed hardware and software troubleshooting with a strong focus on accuracy and customer satisfaction.
- Maintained repair records, managed inventory of spare parts, and followed quality and safety standards.
- Provided technical guidance and training to junior technicians to improve team performance.
Mobile Phone Engineer
DARUURI TECH SOLUTION
10.2020 - 04.2022
Diagnosed and repaired smartphone hardware and software issues while leading a team of technicians.
Hhp Engineer
QDIGI SERVICES LTD PHASE 1
05.2017 - 10.2018
Performed smartphone repairs and led a team to deliver high-quality technical service.
Mobile Service Engineer
I fix Techno labs Pvt.Ltd
12.2016 - 02.2017
Diagnosed and repaired smartphones while managing daily operations as a Team Leader.
Senior Mobile Phone Engineer
Sony Service Point
01.2014 - 10.2016
Lead a mobile repair team and resolved hardware and software issues efficiently.
Mobile Phone Engineer
ELECTROSERVE CENTRE
06.2012 - 07.2013
Diagnosed and repaired smartphone hardware and software issues while leading a team of technicians.
Education
12th -
CBHE NEW DELHI
New Delhi Uttam Nagar01-2011
Mobile Phone Repair Diploma - Electronics And Communication Engineering
MADHOK FOUNDATION
Delhi India 04.2001 -
Mobile Reaping Training - Mobile Phone Repair And Maintenance
SAMSUNG CSC ACADEMY
Greater Noida, India 04.2001 -
Mission Yuva Capacity Building Hybrid Course - Entrepreneurship & Business Management
Govt ITI
Anantnag Jammu&kashmir India 04.2001 -
Mobile Phone Repair And Maintenanc - Mobile Phone Repair And Maintenance
Govt ITI
New Delhi, India 04.2001 -
Skills
System troubleshooting
Quality control
Manufacturing processes
Team collaboration
Quality assurance testing
Time management
Quality assurance controls
Technical reporting
Critical thinking
Accomplishments
- BEST EMPLOY OF THE YEAR AWARD IN SAMSUNG INDIA
- SMART ENGINEER AWARD FROM SONY INDIA
Timeline
Owner & Mobile Repair Engineer
Fixfactor
04.2024 - Current
Mobile Phone Engineer
DARUURI TECH SOLUTION
10.2020 - 04.2022
Hhp Engineer
QDIGI SERVICES LTD PHASE 1
05.2017 - 10.2018
Mobile Service Engineer
I fix Techno labs Pvt.Ltd
12.2016 - 02.2017
Senior Mobile Phone Engineer
Sony Service Point
01.2014 - 10.2016
Mobile Phone Engineer
ELECTROSERVE CENTRE
06.2012 - 07.2013
Mobile Phone Repair Diploma - Electronics And Communication Engineering
MADHOK FOUNDATION
04.2001 -
Mobile Reaping Training - Mobile Phone Repair And Maintenance
SAMSUNG CSC ACADEMY
04.2001 -
Mission Yuva Capacity Building Hybrid Course - Entrepreneurship & Business Management
Govt ITI
04.2001 -
Mobile Phone Repair And Maintenanc - Mobile Phone Repair And Maintenance
Govt ITI
04.2001 -
12th -
CBHE NEW DELHI
Languages
ENGLISH
Upper intermediate (B2)
HINDI
Bilingual or Proficient (C2)
URDU
Bilingual or Proficient (C2)
kashmiri
Bilingual or Proficient (C2)