Summary
Overview
Work History
Education
Accomplishments
Interests
Timeline
Hi, I’m

Nazira Yasmin Barbhuiya

Banker
Silchar
Nazira Yasmin Barbhuiya

Summary

Operations Manager dedicated to increasing efficiency, streamlining procedures and improving employee morale with hands-on leadership style. Over 8 years of progressive Banking experience. Successful at maintaining smooth, efficient and compliance banking operations. Disciplined professional with uncompromising integrity.

Motivated and passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
years of professional experience
7
years of post-secondary education
4
Languages

Work History

HDFC BANK LTD
SILCHAR,ASSAM

Operations Manager
10.2018 - Current

Job overview

  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Interacted well with customers to build connections and nurture relationships.

AXIS BANK LTD.
SILCHAR,ASSAM

Deputy Manager
08.2014 - 09.2018

Job overview

  • Explain, advise on and promote bank products and services to customers
  • Responsible for bringing in new customers and boosting the bank’s profits
  • Providing advisory services to customers on funds management while maintaining relationship with us
  • Looking the Key Areas including Marketing, Business Channel Development, Team
  • Development, Cost Management, Revenue Generation
  • Looking the sales targets, conceptualizing & implementing new ideas and expand existing ones for a wide range of financial products & services
  • Extending a relation with the new customer and maintaining a good relation with existing customers
  • Ensuring that the financials of the branch are under control and the branch adheres to the
  • Know Your Customer (KYC) and Anti-Money Laundering (AML) norms at all times.

Education

AssamUniversity
SILCHAR

MBA from Business
04.2012 - 04.2014

University Overview


GPA 64

Guru Charan College

B.COM
04.2008 - 04.2011

University Overview

GPA: 63

Vivekananda Junior College, South Point School

XII
04.2006 - 04.2008

University Overview

GPA: 68

Accomplishments

  • Certifications :
  • IRDA – Insurance Module
  • NISM Certified
  • IT Skills : 1
  • Proficient in Microsoft Office ( MS Excel,Powepint, Word) 2 .Proficient in Internet Surfing
  • Personal Details :
  • Date of Birth 01-September 1989
  • Sex Female
  • Marital Status Single
  • Nationality Indian
  • Address Silchar, Assam
  • Languages Known English, Hindi, Bengali, Assamese

Interests

TRAVELLING

READING

GARDENING

Timeline

Operations Manager

HDFC BANK LTD
10.2018 - Current

Deputy Manager

AXIS BANK LTD.
08.2014 - 09.2018

AssamUniversity

MBA from Business
04.2012 - 04.2014

Guru Charan College

B.COM
04.2008 - 04.2011

Vivekananda Junior College, South Point School

XII
04.2006 - 04.2008

04.2006
Nazira Yasmin BarbhuiyaBanker