Nazneen Zahid Mukaddam
Navi mumbai,India
Summary
Energetic and detail-oriented Dietitian with 4.5 years of expertise in helping clients achieve their well-being goals. Specializing in planning diets for multiple health issues like CKD, PCOS, and planning diets for NRIs, and weight management. Dedicated to setting achievable targets for maximum success.
Confident communicator with a positive can-do attitude, aiding productive relations and motivating clients to achieve personalized goals.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Senior Nutrition Manager
Balance Nutrition
Mumbai, Maharashtra
12.2022 - 12.2023
- Managed clinical caseload of 180-190 clients at a time.
- Planned diets and recipes with a lot of R&D for ease and quick fixes.
- Supported people to implement sustainable lifestyle and nutrition changes leading to meaningful improvements in health.
- Was one of the key mentors to handle VVIP / Platinum clients.
- Had the Co-Founder as a VVIP client to improve his lifestyle and understanding of the services to revamp the APP.
- Advised clients on diet-related concerns by understanding personal preferences.
- Interviewing round 2 candidates for the Nutrition Department.
- Conducted training for colleagues and juniors on planning complex diets, team planning for revenue, improving call conversations, etc
- Empowered and trained several individuals to be independent Mentors.
- Advocated the tech team, graphic team, and APP team on dashboard and APP improvements to save time and reduce workload, resulting in better efficiency.
- Consulted with clients 1:1 to assess needs and establish action plans when needed.
- Refined existing nutrition plans and planned new diets for the CRM.
- Maintained a track record of 5-star reviews for diet quality, service, communication, and delivering best service quality.
- Recorded client data in the company CRM platform and updated data consistently.
- Creating and setting formats for the company that helped the Head and Founders keep track of departments.
Senior Nutritionist
Balance Nutrition
Mumbai, India
08.2019 - 12.2022
- Completed scheduled client check-ins to discuss progress and address challenges.
- Followed up with clients to assess ongoing progress and adjust action plans.
- Drafted nutrient-dense recipes and meal plans to support wellness goals.
- Advised clients on therapeutic nutrition with a strong focus on menu selection, preparation, and planning.
- Wrote and checked wide-ranging medical diet menus for individuals with allergies and intolerances.
- Managed complex schedules to meet demand of client base.
- Translated scientific and biological concepts to simplified language for client comprehension.
Education
Bachelor of Food Science and Nutrition -
BJHAH College, SNDT Women's University
Mumbai, Maharashtra Jul 2016 - May 2019
Junior College -
Don Bosco Senior Secondary School, Nerul
Navi MumbaiSchooling -
International Indian School Dammam, Saudi Arabia
KSASkills
- Nutrition program management and Diet modification
- Microsoft Excel, Doc, etc
- Handling International Clients
- Guide frequent travelers with local options [NRIs]
- Leadership and Revenue Planning
- Quality control and R&D on diets and recipes
- Diabetes management
- Interviewing round 2 candidates for the Nutrition Department
- Customer rapport
Languages
English
Fluent
A1
Hindi
Fluent
A1
Urdu
Fluent
A1
Marathi
Intermediate
A1
Arabic
Elementary
A1
Turkish
Beginner
A1
Additional Information
Other Achievements: -
- Part of the management committee of our college that managed all events.
- Inter-school Table Tennis, Throwball, and Kho-Kho player.
- Active participation in “NUTRITION WEEK” held from 4th to 7th September 2018.
- Participated and won the “WOMEN'S DAY” panel discussion debate on “DISCRIMINATION OF SPEECH IN INDIA”.
- Participated and was part of the management team at the annual inter-college festival “EMBLAZON” for 3 years.
- One-month internship at Pastonji Ice-creams Pvt Limited.
- Research Paper Analysis on “Cardiovascular Diseases and its relation with food”.
Personal Traits: -
- A good patience level
- Good at anger management
- Optimistic
- Immersive in work
- Good at convincing people
Timeline
Senior Nutrition Manager
Balance Nutrition
12.2022 - 12.2023
Senior Nutritionist
Balance Nutrition
08.2019 - 12.2022
Bachelor of Food Science and Nutrition -
BJHAH College, SNDT Women's University
Jul 2016 - May 2019
Junior College -
Don Bosco Senior Secondary School, Nerul
Schooling -
International Indian School Dammam, Saudi Arabia
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