Nagesh Bhaskar Guralwar

Security Management and Administration:

• Responsible for maintaining high standard of security at the plant.
• Set security standards in line with corporate standards and regularly update policies and procedures.
• Formulate Standard Operating Procedures
• Design, modify and regularly update the security manual to include all aspects of safety and security and ensure communication of the same to all retailers, internal departments, vendors, contract agencies, etc.
• Liaison with various regulatory authorities/ government agencies as may be required to maintain a safe and secure environment at the Plant.
• Design the schedule for security audits to be conducted , review the audit reports to identify the areas of improvement and take action accordingly.
• Ensure implementation of security procedures for vigilance and traffic management and fire prevention arrangements in the factory premises in all shifts.
• Ensuring serviceability of all electronic equipment installed for the purpose. Eg. Metal detectors, CCTV, etc.
• Examine any emerging security issues and monitor investigation of security lapse and other vigilance tasks assigned by the management.
• Collaborating with security teams to establish and enforce access control measures.
• Implementing security protocols and procedures to safeguard employees, assets, and information.
• Conducting regular security drills and training sessions to enhance preparedness. Managing Day-to-Day Administrative Functions:
• Spearheading daily administrative operations to ensure the smooth functioning of the workplace.
• Overseeing facilities management, including maintenance, repairs, and improvements to create a comfortable and efficient working environment.
• Collaborating with cross-functional teams to address and resolve operational challenges promptly.

Ensuring a Safe and Conducive Working Environment:

• Implementing and enforcing safety protocols and regulations to create a secure workplace.
• Conducting regular safety audits and assessments to identify potential hazards and taking corrective actions.
• Coordinating with relevant authorities to ensure compliance with safety standards.

Managing Vendor Relationships for Various Administrative Services:

• Identifying and partnering with reliable vendors for services such as canteen management, security, and travel.
• Negotiating contracts and service level agreements to achieve cost-efficiency and service excellence.
• Conducting regular vendor performance evaluations and implementing improvements as necessary.

Implementing Cost-Effective Measures for Administrative Processes:

• Developing and implementing cost-saving initiatives without compromising the quality of services.
• Analyzing expenditure and identifying areas for optimization and efficiency improvement.
• Streamlining administrative processes for increased productivity and reduced operational costs.

Canteen Management:

• Overseeing canteen operations, including menu planning, food quality, and service standards.
• Collaborating with the catering team to address dietary requirements and preferences.
• Implementing feedback mechanisms to ensure continuous improvement in canteen services.

Travel Management:

Coordinating Travel Arrangements for Employees:

• Orchestrating comprehensive travel logistics, encompassing flights, accommodation, and itinerary planning.
• Collaborating with employees to understand their travel requirements and preferences.
• Ensuring timely and efficient booking of transportation and lodging to meet individual and business needs.

Negotiating Corporate Rates with Travel Service Providers:

• Initiating negotiations with airlines, hotels, and other travel service providers to secure favorable corporate rates.
• Establishing long-term partnerships to leverage discounts and optimize travel-related expenses.
• Continuously monitoring market trends to identify cost-saving opportunities and improve travel budgets.

Providing Travel Guidance and Support:

• Offering detailed travel guidance to employees, including information on travel policies, procedures, and best practices.
• Acting as a point of contact for travel-related queries and providing timely support.
• Collaborating with travel agencies to resolve issues promptly and enhance the overall travel experience.

Flights:

• Managing flight bookings for both domestic and international travel.
• Coordinating with airlines to secure the best routes, timings, and fares.
• Addressing last-minute changes or disruptions to minimize travel disruptions.

International Travel:

• Overseeing the complexities of international travel, including visa processes, documentation, and compliance with entry requirements.
• Collaborating with embassies and consulates to facilitate smooth visa processing for employees.
• Providing comprehensive pre-departure briefings on international travel regulations and cultural nuances.

Visa Process:

• Managing the end-to-end visa application process for employees traveling abroad.
• Ensuring all required documents are

Domestic Travel:

• Coordinating domestic travel arrangements, including flights, ground transportation, and accommodation.
• Ensuring compliance with corporate travel policies and guidelines.
• Facilitating seamless domestic travel experiences for employe
• prepared and submitted accurately and within specified timelines.
• Liaising with relevant authorities to expedite visa processing and resolve any issues that may arise.
• Successfully negotiated and maintained positive relationships with labor unions
• Conducted investigations and resolved employee grievances to ensure a harmonious work environment
• Managed day-to-day administrative functions, including facilities management and vendor relationships.

Corporate Social Responsibility (CSR) Activities:

• Led CSR initiatives to contribute to the community and enhance the company's social impact.
• Developed and executed CSR programs aligned with the company's values and community needs.
• Established partnerships with local organizations to support social causes.
• Implemented employee engagement programs to encourage volunteerism and community involvement.

Legal Representation and Domestic Enquiries:

• Represented the company in legal proceedings, including court hearings and arbitration.
• Conducted domestic enquiries in compliance with labor laws and company policies.
• Prepared legal documentation, including statements of defense and legal briefs.
• Collaborated with legal counsel to ensure the company's interests were protected in legal matters.
• Part of team involved in Union Wage Settlement.

• Spearheaded comprehensive HR projects for diverse clients, delivering tailored solutions to meet their specific needs.

Projects:

Planet Marathi Seller Services Pvt. Ltd. (Sr. Manager HR)

• Led HR initiatives, including talent acquisition, employee engagement, and performance management.
• Implemented HR policies and procedures to align with the company's objectives.

World Compliance Technologies (Sr.HR Leader)

• Developed and executed HR strategies to support the company's compliance goals.
• Conducted training programs on compliance regulations and ensured adherence across the organization.

M.Paani (Sr. HR Consultant)

• Provided strategic HR guidance during a period of rapid growth.
• Implemented HR systems, enhancing efficiency in recruitment and employee onboarding.

Iconic Engine (Sr. HR Consultant)

• Streamlined HR processes, improving employee satisfaction and retention.
• Conducted performance assessments and provided recommendations for organizational improvements.

Le Sutra (Sr. HR & Ops. Consultant)

• Simultaneously managed HR and operational functions, optimizing workflow and resource allocation.
• Implemented cost-effective measures, contributing to increased operational efficiency.

• Managed the complete employee life cycle, ensuring a seamless and positive experience for all staff members.
• Supervised the operations of Market Research for both Political and Brand surveys, overseeing resource identification in both rural and urban areas.
• Conducted training sessions to equip personnel with effective Market Research methodologies.
• Successfully handled HR and Admin functions across India, excluding payroll processing.
• Formulated and implemented HR policies to align with organizational objectives.
• Conducted performance appraisals, ensuring fair and objective evaluations.
• Managed the entire spectrum of HR for both blue and white-collar employees.

Key Achievements:

• Implemented a streamlined employee life cycle management system resulting in improved employee satisfaction.
• Successfully coordinated market research operations, contributing to the success of both political and brand surveys.
• Developed and executed training programs, enhancing the skill set of the market research team.
• Spearheaded policy formulation, ensuring compliance and consistency in HR practices.

• Conducted Skill Gap Assessment Studies and formulated comprehensive Skill Development Plans, including sectoral and territorial plans.
• Played a pivotal role in e-governance initiatives, serving as a Member (Coordinator) of the Project Implementation Committee for the implementation of a Web-Based Governance System.
• Facilitated Skill Development initiatives in collaboration with various state departments and agencies.
• Designed and developed need-based courses across sectors and territories.
• Formulated competency standards, learning materials, and assessment standards.
• Established accreditation, assessment, and certification mechanisms, including the creation of a pool of accreditors, assessors, and certifiers.
• Empanelled and managed suitable training providers, ensuring high-quality skill development programs.
• Supervised stakeholders' coordination, workshops, seminars, study tours, awareness campaigns, and evaluations.
• Overlooked pre-training assessment, counseling, and guidance processes.
• Served as a claim verifier for payments made to Vocational Training Providers and Assessing Bodies.

Key Achievements:

• Successfully contributed to the design and implementation of a Web-Based Governance System for efficient project management.
• Developed and implemented need-based courses, addressing specific skill gaps in various sectors.
• Established a robust accreditation and certification mechanism, ensuring the quality and standardization of skill development programs.

• Successfully spearheaded the ISO certification process for the company, ensuring compliance with international quality standards.
• Conducted comprehensive Quality Audits for all departments and service delivery areas, identifying areas for improvement and ensuring adherence to quality benchmarks.
• Provided valuable inputs to various departments, recommending quality initiatives to enhance overall organizational performance.
• Contributed insights to product and service development initiatives based on quality parameters and market trends.
• Analyzed customer feedback to identify areas for improvement, ensuring continuous enhancement of service quality.
• Ensured that Quality Audit formats were regularly updated, current, and aligned with relevant quality standards.
• Led the process mapping efforts for ISO certification, streamlining organizational processes for improved efficiency.

Key Achievements:

• Successfully achieved ISO certification, demonstrating a commitment to quality and international standards.
• Implemented process mapping initiatives that contributed to the streamlining of operations and improved overall organizational efficiency.

Operations:

• Served as the head of Cabin Appearance department.
• Ensured compliance with ISO9001:2008 standards to enhance guest satisfaction.
• Coordinated with various departments, including airport services, catering, ground support equipment, security, engineering and maintenance, quality, administration, and stores to ensure smooth day-to-day operations.
• Reviewed and revised Standard Operating Procedures (SOPs).
• Liaised with regulatory bodies and maintenance planning for periodic aircraft maintenance and preservation activities.
• Conducted regular audits of aircraft and implemented follow-up procedures to ensure a zero-defect product.

Quality Assurance:

• Conducted quality audits at airports, catering units, stores, and water facilities across the network.
• Oversaw in-flight service quality and safety audits.
• Managed the conduct of quality audits in all service delivery areas, providing inputs for improvement.
• Analyzed guest feedback to identify areas for enhancement and accountability.
• Ensured that Quality Audit formats were regularly updated and aligned with industry standards.
• Led process mapping initiatives for ISO certification.
• Presented monthly quality analysis and data to stakeholders.
• Compiled data on key concerns and recommended solutions.

Team Management:

• Planned, organized, and directed staff to maintain the highest quality standards in daily operations.
• Managed staff requests, maintained records, and reviewed Performance Management Systems (PMS).
• Provided guidance to the team to achieve their goals.

Vendor Management:

• Identified new vendors and service providers.
• Prepared and managed Service Level Agreements (SLA), invoices, and provided training to vendors.
• Conducted periodic audits of vendor supplies and activities, addressing non-conformances.

Administration:

• Procured and managed company assets for departmental use.
• Coordinated with the admin department for all staff requirements.

Project Management:

• Handled projects assigned by management for cost reduction and revenue generation.

• Conducted briefings and efficiently allocated duties to the cabin crew, ensuring a smooth flight by delegating work positions.
• Conducted regular crew checks on safety and service procedures to uphold and exceed industry standards.
• Made in-flight announcements and adeptly handled any situations or concerns on board, providing in-depth reports as necessary.
• Demonstrated a natural ability to care for guests, responding to their needs with enthusiasm, flexibility, and genuine warmth.
• Provided efficient and courteous service to each guest, aiming to maximize on-board comfort, quality service, and overall facilitation.

Key Achievements:

• Contributed to the enhancement of in-flight safety and service procedures through continuous training and crew checks.
• Received commendations for providing exceptional service and handling challenging situations with professionalism.