Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Additional Information
Timeline
Generic

N C KARTHIK

Mathikere

Summary

Proven leader with great and detail-oriented observation skills. Goal-oriented with calm and focused demeanor in stressful situations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Performance-driven Vice President with 02 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager

Axis Bank
06.2008 - 02.2011
  • Manage affluent clients.
  • Develop new relationships and deepen the existing relationships.
  • Portfolio Management and Financial planning for clients.
  • Provide financial investment advisory services and achieve revenue target.
  • Conduct periodic portfolio reviews.
  • Cross sell other bank products like account packages, cards, mortgages & general insurance.

Deputy Manager

CITI BANK
02.2011 - 05.2013
  • Managing premium banking relationships.
  • Providing end to end customer service and advising various investment options to high net worth individual customer of the bank.
  • Deepen , enhance and manage the High net worth client.
  • Exercise Financial planning and provide customized financial solutions.
  • Identify and assist on fulfilling Investment and Protection needs , Mortgage Solutions.
  • Knowledge of & adherence to compliance requirements.
    Engage with clients and provide banking solutions.
  • Ensuring client servicing to optimum levels.
  • Enhance float income, fixed deposits and remittances.
  • Ensure compliance, audit and awareness of market practices.

Manager

Standard Chartered Bank
05.2013 - 08.2016
  • Ability to make portfolios and provide competitive and top end advisory for affluent client base.
  • Driving fee revenue.
  • Enhancing the relationship value of existing customers.
  • Maintaining good service standards especially in the area of timely and professional response to customer queries.
  • Leading a team of sales executives and generating business from the location.
  • Timely MIS and daily reporting on Priority Banking performance.
  • Prompt updation of information to customers regarding various products of the bank.

Senior Manager - Imperia Relationship Manager

HDFC BANK
09.2016 - 05.2019
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Consistently met or exceeded annual performance targets set by senior leadership.

Assistant Vice President - Branch Manager

HDFC Bank
12.2019 - 06.2023
  • Overhauled branch sales strategies to exceed revenue targets consistently.
  • Collaborated with senior leadership to develop innovative products and services tailored to the local market''s needs.
  • Managing employees and leading day-to-day responsibilities.
  • Recruiting, training, coaching, and motivating staff.
  • Preparing financial statements, budgets, forecasts, and business plans.
  • Ensuring sales targets are met and growing business and customer acquisition.
  • Directing all operational aspects including distribution, customer service, human resources, and administration.

Deputy Vice President - Branch Manager

HDFC Bank
06.2023 - Current
  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Develop forecasts, financial objectives and business plans.
  • Meet goals and metrics.
  • Manage budget and allocate funds appropriately.
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Address customer and employee satisfaction issues promptly.
  • Adhere to high ethical standards, and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.

Education

Post Graduate Diploma in Marketing And Finance -

School of Communication And Management Studies
Kochi, India
06.2008

Bachelor of Computer Applications -

Sree Narayana Guru College
Coimbatore, India
06.2006

Skills

  • Customer Service Management
  • Portfolio Management
  • Retail Operations Management
  • Account opening- KYC & AML checks
  • Cross selling of banking Products
  • Audit & Operational effectiveness
  • Team Management

Accomplishments

  • Quailified for MDRT Campaign for the Year 2018, 2019,2022 and 2023.
  • Qualified for MDGH Campaign for the Year 2021 and 2022.
  • Increased Branch Book size over 25%


Certification

  • IRDA Certified
  • NISM Certified



  • Internship
    A study on Non Banking Financial Companies in India for Ramco Systems Ltd, Chennai. Worked with the Banking and Financial department of Ramco Systems Ltd and as a part of the project, had made a visit to all the Non Banking Financial companies in Chennai to understand the changing trends and to identify the performance and
    challenges faced by Non Banking Financial Companies.

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)

Additional Information

  • Personal Information


Date of Birth : 04th February, 1986
Gender : Male
Marital Status : Married

Timeline

Deputy Vice President - Branch Manager

HDFC Bank
06.2023 - Current

Assistant Vice President - Branch Manager

HDFC Bank
12.2019 - 06.2023

Senior Manager - Imperia Relationship Manager

HDFC BANK
09.2016 - 05.2019

Manager

Standard Chartered Bank
05.2013 - 08.2016

Deputy Manager

CITI BANK
02.2011 - 05.2013

Assistant Manager

Axis Bank
06.2008 - 02.2011

Post Graduate Diploma in Marketing And Finance -

School of Communication And Management Studies

Bachelor of Computer Applications -

Sree Narayana Guru College

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