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Results-driven IT Technical Support Specialist with extensive experience in delivering exceptional technical support and troubleshooting solutions. Expertise in network administration, system upgrades, and software installations has consistently led to enhanced system performance and increased user satisfaction. Recognized for the ability to translate complex technical concepts into understandable terms for non-technical users. Seeking to leverage skills in a challenging role that fosters professional growth and innovation.

Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Committed Technical Support Technician with broad experience in troubleshooting, maintaining, and enhancing diverse technical systems. Strengths lie in strong analytical skills, adaptability to varying technological platforms, and customer-focused approach. Previous roles have involved successful resolution of complex technical issues and consistent delivery of high-quality customer support.

Electronic Engineer with 6+ years of experience in networking, IT support, and electronics. Skilled in configuring and troubleshooting network devices, managing IPv4/IPv6, VLANs, DNS, and network security. Strong background in Cisco routing, switching, and network security, along with experience in Helpdesk support, PLCs, and electronic programming. Known for problem-solving, teamwork, and adaptability. Currently pursuing CCNA certification to enhance expertise in advanced network administration. Recognized for reliability, effective communication, and results-driven approach.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Neal Savio

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Sales Consultant cum technical support

Backend developer

IT Specialist

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Bachelor of Science - Computer Science

Diploma - Computer Engineering

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Sales Consultant cum technical support

Backend developer

IT Specialist

Diploma - Computer Engineering

Bachelor of Science - Computer Science

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