Nedra Isabela DeSouza
Margao
Summary
Branch Manager with extensive experience at INDUSIND BANK LTD, specializing in customer service and relationship management. Demonstrated success in implementing sales strategies and optimizing branch operations. Skilled in team leadership and staff development, promoting a culture of excellence and compliance to meet organizational objectives.
Overview
17
17
years of professional experience
Work History
Branch Manager
INDUSIND BANK LTD
Margao
01.2024 - Current
- Presently working as, a Branch Manager
Branch Manager
INDUSIND BANK LTD
Colva
02.2023 - 12.2024
Deputy Branch Manager
INDUSIND BANK LTD
08.2022 - 01.2023
- Worked as a Deputy Branch Manager
Relationship Manager
INDUSIND BANK LTD
06.2020 - 07.2022
- Worked as a Relationship Manager
Key Account Manager
INDUSIND BANK LTD
03.2016 - 05.2020
- Worked as a Key Account Manager
Customer Service Manager
INDUSIND BANK LTD
12.2012 - 02.2016
- Worked as a Customer Service Manager
Sales Executive
ING VYSYA BANK
01.2009 - 12.2012
- Worked as a Sales Executive
Education
Bachelor of Commerce - Business Management
Goa University
S.S Dempo College Of Commerce And Economics 03-2009
Skills
- Customer service expertise
- Relationship management
- Branch operations
- Financial analysis
- Regulatory compliance
- Sales strategy
- Customer relationship management
- Team leadership
- Problem solving
- Effective communication
- Staff management
- Time management
- Staff recruitment
- Excellent work ethic
- Approachable
- Client acquisition
- Staff development
- Upselling and cross selling
References
- Charlotte, D Silva, RH- Indusind Bank affluent channel, +91 7744836645, Indusind Bank
- Vipul, Lele, ZH – HDFC bank Mumbai, 7507295151, HDFC bank, Mumbai
Hobbies and Interests
Swimming, Reading and taking up new Challenges
Timeline
Branch Manager
INDUSIND BANK LTD
01.2024 - Current
Branch Manager
INDUSIND BANK LTD
02.2023 - 12.2024
Deputy Branch Manager
INDUSIND BANK LTD
08.2022 - 01.2023
Relationship Manager
INDUSIND BANK LTD
06.2020 - 07.2022
Key Account Manager
INDUSIND BANK LTD
03.2016 - 05.2020
Customer Service Manager
INDUSIND BANK LTD
12.2012 - 02.2016
Sales Executive
ING VYSYA BANK
01.2009 - 12.2012
Bachelor of Commerce - Business Management
Goa University
Similar Profiles
Smita RaoSmita Rao
Vice President - Learning and Development at IndusInd Bank LtdVice President - Learning and Development at IndusInd Bank Ltd
Kailash MishraKailash Mishra
Head Business Planning - Retail Assets at IndusInd Bank LtdHead Business Planning - Retail Assets at IndusInd Bank Ltd
Mohit SharmaMohit Sharma
Pioneer Relationship Manager-Affluent Banking at IndusInd Bank LtdPioneer Relationship Manager-Affluent Banking at IndusInd Bank Ltd
Manoj ShahManoj Shah
Area Head- Business /Affluent Banking at IndusInd Bank LtdArea Head- Business /Affluent Banking at IndusInd Bank Ltd
Fatu Alias Akshay BhendeFatu Alias Akshay Bhende
Camp Manager & Regional Business Dev Head at Brij Hospitality Private LimitedCamp Manager & Regional Business Dev Head at Brij Hospitality Private Limited