Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Nedra Isabela DeSouza

Margao

Summary

Branch Manager with extensive experience at INDUSIND BANK LTD, specializing in customer service and relationship management. Demonstrated success in implementing sales strategies and optimizing branch operations. Skilled in team leadership and staff development, promoting a culture of excellence and compliance to meet organizational objectives.

Overview

17
17
years of professional experience

Work History

Branch Manager

INDUSIND BANK LTD
Margao
01.2024 - Current
  • Presently working as, a Branch Manager

Branch Manager

INDUSIND BANK LTD
Colva
02.2023 - 12.2024

Deputy Branch Manager

INDUSIND BANK LTD
08.2022 - 01.2023
  • Worked as a Deputy Branch Manager

Relationship Manager

INDUSIND BANK LTD
06.2020 - 07.2022
  • Worked as a Relationship Manager

Key Account Manager

INDUSIND BANK LTD
03.2016 - 05.2020
  • Worked as a Key Account Manager

Customer Service Manager

INDUSIND BANK LTD
12.2012 - 02.2016
  • Worked as a Customer Service Manager

Sales Executive

ING VYSYA BANK
01.2009 - 12.2012
  • Worked as a Sales Executive

Education

Bachelor of Commerce - Business Management

Goa University
S.S Dempo College Of Commerce And Economics
03-2009

Skills

  • Customer service expertise
  • Relationship management
  • Branch operations
  • Financial analysis
  • Regulatory compliance
  • Sales strategy
  • Customer relationship management
  • Team leadership
  • Problem solving
  • Effective communication
  • Staff management
  • Time management
  • Staff recruitment
  • Excellent work ethic
  • Approachable
  • Client acquisition
  • Staff development
  • Upselling and cross selling

References

  • Charlotte, D Silva, RH- Indusind Bank affluent channel, +91 7744836645, Indusind Bank
  • Vipul, Lele, ZH – HDFC bank Mumbai, 7507295151, HDFC bank, Mumbai

Hobbies and Interests

Swimming, Reading and taking up new Challenges

Timeline

Branch Manager

INDUSIND BANK LTD
01.2024 - Current

Branch Manager

INDUSIND BANK LTD
02.2023 - 12.2024

Deputy Branch Manager

INDUSIND BANK LTD
08.2022 - 01.2023

Relationship Manager

INDUSIND BANK LTD
06.2020 - 07.2022

Key Account Manager

INDUSIND BANK LTD
03.2016 - 05.2020

Customer Service Manager

INDUSIND BANK LTD
12.2012 - 02.2016

Sales Executive

ING VYSYA BANK
01.2009 - 12.2012

Bachelor of Commerce - Business Management

Goa University
Nedra Isabela DeSouza