Neebedita Kar

• Ring fence the existing customer base.
• Analyse the daily feedback file of the RMs.
• Provide all types of backend support of Mobility and Lease Lines to the field RMs.
• Coordination with cross functional departments for resolutions. Maintain all types of MIS.
• Give training to the new joinee.
• Post the payments of the customers which they pay through cheque and NEFT.

> Led end to end business operations ensuring smooth daily functioning across departments.

> Streamline operational processes to improve efficiency turnaround time and cost control.

> Coordinated with Finance, HR, IT and Leadership teams to align the operations with business goals.

> Implemented company policies and compliance standards.

> Managed vendor coordination procurement and service delivery timeline.

> Prepared operational reports and presented insights to senior management

• Giving services to the corporates of Mobility postpaid and Lease Lines.
• Coordination with cross functional departments for resolutions.
• Maintain all types of MIS.
• Give training to the new joinee.
• Post the payments of the customers which they pay through cheques and NEFT.
• Barring and unbarring the services of the corporates if needed. Revenue generation from the assigned clients.