Neehal Shemna

Sr Spatial Data Specialist

Here Solutions India PVT Ltd

Mumbai, Maharashtra

10.2016 - Current

Interact with stakeholders/ front office & middle office smooth function of process, major clients includes BMW, AUDI & Daimler
Rich experience in managing end to end new process on new platform and Migration
Creating various Visualizations & Dashboards in Kibana as per requirement
Good knowledge about Logs, Logstash, ELasticsearch and Kibana
Creating various interactive diagrams, geospatial data, and graphs to visualize complex queries
Knowledge about various search options in Kibana
Performing advance data analysis on Elastic search and provide visualizations in a variety of tables, charts, and maps
4+ years of experience in Making Visualizations displaying various factors like Pending Scope, Completed scope, User wise completion details, Manager wise completion details, User time details, Tool time details etc
Using Swagger API to Prioritize & Deprioritize tasks
Using AWS & PostMan to generate tasks
Involve in Project planning in terms of Budget & Scope & Ensuring timely delivery
Task Generation through AWS for Localization Workstream
Allocation of pending work to the resources depending on their availability and skillset
Prioritizing the work depending on the delivery time
Part of IRT (Initial Response Team) to respond in case on any escalations from customers
Fixing the customers escalations
RCA for process errors
Creating various Dashboards in Excel, Kibana & Tableau to provide simplified view to Management
Managing Adhoc requests and exception queue where team needs a support
Always be alert and Vigilant during BCP situations so that there should not be Financial risk, reputational risk or Operational Risk
Back up of team leader and responsible to manage team in absence of team leader
Good coordination with other teams to fix the operational issue within stipulated deadline
Understanding automation ideas and implementing in production to reduce manual efforts
Regular check up on SOPs, Error logs, Knowledge sharing sessions, brain storming sessions
Managing training trackers of new joiners and provide expert advice for smooth functioning of process
Used critical thinking to break down problems, evaluate solutions and make decisions
Drove operational improvements which resulted in savings and improved profit margins
Increased customer satisfaction by resolving multiple issues
Led projects and analyzed data to identify opportunities for improvement
Maintaining weekly reports and highlight the development and progress note to the management
Managing UAT testing for the new development and highlighting the Strength & weakness for enhancement
Always ensure that team members are aware of all company policies and there should not be any policy breach or integrity issue within the team
Taking ownership for presenting BAU activities of team in depth while processing of internal and external Audit process
Encourage team members to take participation on floor activities and also guide them to increase their visibility among management and clients

Summary

Overview

Work History

Sr Spatial Data Specialist

Education

MBA - Operations Management

B.E (EXTC) -

HSC -

SSC -

Skills

Achievements / Awards

Timeline

MBA - Operations Management

Sr Spatial Data Specialist

B.E (EXTC) -

HSC -

SSC -

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