Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neeharika K

Bangalore

Summary

Dynamic technology leader with a proven track record at Amazon, driving product development and GenAI integration. Expert in building scalable data flows and fostering team excellence. Achieved 97% accuracy in decision support through innovative safety platforms, while mentoring teams and enhancing organizational culture. Skilled in stakeholder alignment and roadmap delivery.

Overview

12
12
years of professional experience

Work History

SDM3 – Workplace Health & Safety (WHS) Team

Amazon
Bangalore
07.2021 - Current
  • Amazon’s Workplace Health & Safety (WHS) organization builds technology to safeguard the health, compliance, and well-being of associates across global operations.
  • I lead the Safety Management Tools (SMT) charter, which I built from scratch and have scaled over the past four years.
  • SMT delivers tools used by Safety and Ops personnel to plan, execute, and track safety initiatives across thousands of sites globally.
  • I manage engineering teams delivering data-intensive, GenAI-augmented safety platforms, including entitlement systems, ergonomic assessment tools, and leadership scoring dashboards.
  • These platforms ingest millions of records and combine LLMs, semantic search, and telemetry-driven insights to detect safety risks, surface documentation gaps, and support regulatory decisions.
  • I own the full lifecycle—vision, architecture, delivery, and operational excellence.
  • Key outcomes include migrating legacy systems to serverless architectures, redesigning entitlement workflows, and embedding generative AI into WHS programs, leading to 97% accuracy in decision support.
  • I also drive org-wide engineering excellence: GenAI QA strategy, scalable telemetry onboarding, performance testing frameworks, mentorship, and design doc quality.
  • As a culture leader, I’ve led Hackverse, revamped R&R programs, and conducted 100+ bar-raising interviews across SDE/QAE roles.

SDE 2 – IN AdTech (Sponsored Products)

Amazon
Bangalore
04.2019 - 06.2021
  • Amazon’s Sponsored Products is cost-per-click ad platform that increases product discoverability via keyword-targeted ads on search results and detail pages.
  • Built Semantic Sourcing pipeline using deep learning (DL) embeddings, k-NN, and cosine filters. Increased ad coverage by 2.5%, with expected 4.4% uplift in revenue.
  • Developed Query Reformulation engine using ML models to source ads for long-tail queries. Boosted ad coverage by 25%, increasing IN revenue by 4%.
  • Led Manual Targeting backend and Model Training Pipeline automation using SparkML and SageMaker. Streamlined model retraining and significantly reduced operational overhead.

SDE 2 – QuickBooks Desktop Payroll

Intuit
Bangalore
01.2018 - 03.2019
  • Delivered compliance-critical features for US and UK payroll systems, including support for Welsh tax laws and postgrad loan deductions.
  • Built secure Direct Deposit feature with PIN-based authentication and telemetry tracking.
  • Improved service uptime through dynamic hotfix configuration loaders.

SDE 2 – Modern Assistance Runtime Service (MARS)

Microsoft
Bangalore
07.2015 - 12.2017
  • Designed in-product help APIs, client telemetry pipelines, and performance dashboards.
  • Implemented secure tenant deprovisioning and telemetry routing mechanisms.
  • Developed SDKs for CRM clients and optimized client context resolution for faster load times.

Member of Technical Staff – OCI Team

Oracle
Bangalore
07.2013 - 07.2015
  • Led development of node-oracledb, a Node.js-compatible JS driver over OCI C++ libraries.
  • Built lightweight Oracle data access drivers for mobile/iOS platforms using trimmed client libraries.
  • Contributed to SQL/PLSQL execution, connection pooling, and JavaScript result formatting.

Education

B.Tech - Computer Science & Engineering

Indian Institute of Technology (IIT) Madras

Skills

  • Product development from scratch
  • Org charter ownership
  • Stakeholder alignment
  • Roadmap delivery
  • GenAI integration
  • LLMs
  • Semantic modeling
  • SparkML
  • SageMaker
  • Model retraining pipelines
  • Distributed systems
  • Serverless apps
  • Telemetry frameworks
  • Modular pipelines
  • Scalable data flows
  • Team building
  • Mentoring
  • Bar-raising hiring
  • Rewards & Recognition programs
  • Documentation excellence

Timeline

SDM3 – Workplace Health & Safety (WHS) Team

Amazon
07.2021 - Current

SDE 2 – IN AdTech (Sponsored Products)

Amazon
04.2019 - 06.2021

SDE 2 – QuickBooks Desktop Payroll

Intuit
01.2018 - 03.2019

SDE 2 – Modern Assistance Runtime Service (MARS)

Microsoft
07.2015 - 12.2017

Member of Technical Staff – OCI Team

Oracle
07.2013 - 07.2015

B.Tech - Computer Science & Engineering

Indian Institute of Technology (IIT) Madras
Neeharika K