Neel Bhandari

VDB is a market place and technology solution provider exclusively for Diamond and Jewellery industry providing SAAS ( web and mobile ) for B2B and B2C , where I am handling SAAS for Australia, New zealand, Hongkong & UK market.

• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Strengthened communication skills through regular interactions with others.
• Developed strong communication and organizational skills through working on group projects.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Passionate about learning and committed to continual improvement.
• Proven ability to develop and implement creative solutions to complex problems.
• Learned and adapted quickly to new technology and software applications.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Paid attention to detail while completing assignments.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Resolved problems, improved operations and provided exceptional service.
• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
• Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
• Managed and motivated sales team to increase revenue 250% in 3 months.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Established pricing strategies to maintain competitive pricing and maximize profits.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Worked closely with product teams to understand customer needs and requirements.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Monitored and coordinated workflows to optimize resources.
• Collaborated with marketing teams to help sales campaigns reach target audiences.
• Managed team of sales representatives, providing guidance, coaching and support.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Organized promotional events and interacted with community to increase sales volume.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Drove sales by developing multi-million dollar contract sales.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Prepared sales presentations for clients showing success and credibility of products.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Implemented systems and procedures to increase sales.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

• Perform road sales with our existing customers in Australia, Newzealand, Fizi, bangkok and Hongkong, and also attain new customers and helping to open new accounts by cross sell
• Working and coordinating with buying group like RJO & CBJ (USA) and Nationwide, leadiing Edge and showcase (Australia)
• When not on road sales, working as per the country time zone and make phone sales and keep attaining existing customers and new customer for after sales service as well as making up sales
• Following the customers back order with the production team and following the customers for the payment
• Represented the company in shows like Leading edge show and Internation Jewellery fair Sydney and Hongkong Jewellery fair
• Help the merchandising team in selecting the designs for different sales like Mothers day, black friday and Christmas insanity
• Achieving personal sales target on monthly basis and increase the sales turnover on customer to customer yoy basis.

• Gemani jewelers is one of the reputed organisation in the Caribbean island, Aruba
• Dealing in loose certified diamonds,diamond jewellery, 14k, 18k and 22k settings, various brands to name few Mikimoto, chopard, Robertocoin, chariol, Raymondweil, Omega , Brietling
• I am working as a store manager for one of their store located in Ritz Carlton Aruba and looking after the sales, purchase for the particular store, staff training hardcore sales target , achieving weekly and monthly sales target making the branch into profit, maintaining the store inventory on weekly basis and maintaining the store discipline
• With my past experience in sales I have given high sales in few months crossing the monthly target by 200%
• Helping the managing director in customers after sales service.

• Fully responsible for successful , profitable and well-controlled operations of the Lucky Jewellery showroom in The Hyatt Galleria, Hyatt Regency Deira, Dubai
• Driving efforts towards managing showroom operations, improving its commercial performance, maximizing store profit and growing customer database
• Developing and implementing strategies based on current market trends and customer preferences
• Interacting Multi Nationality clients from all around the world and maintain the after sales relation with the clients and getting the reference from them who are visiting Dubai
• Helped clients in selecting the designs and jewellery as per their occassions and requirement
• Have done the sales for existing clients through emails
• Preparing revenue or expense goals for the showroom, direct achievement of goals set through appropriate planning of staff, stock inventory, expenses towards long term success
• Dealing with prices, negotiating on product prices, timely delivery of goods and credit terms
• Serve as resource to customer satisfaction representatives by responding to customer inquiries
• Utilizing customer service skills to heighten the sales , establishing and maintain relationship with them to continuously generate a pipeline for repeat business
• Handle the tasks of creating and maintaining master files of purchase and salesof all the branches
• Taking the inventory of whole company with the help of software Wingold
• Making the purchase and sales entries in the software
• Coordinate with production planners and logistics for scheduling and shipping process of orders
• Controlling and following up on outstanding recievable/payable account within specified date resulting to significant decrease on collection shortfalls as well as delayed payments

• Responsible for answering incoming phone calls and assisting sales staff with preparation of quotation
• Communicate with customers regarding punch list resolution, order status and scheduling of orders for delivery and installation
• Handle the tasks of creating Electronic Master Order File (Order Check List Items) to be attached to electronic order
• Perform checking of vendor acknowledgments against orders including quantities, pricing, and accurate billing and shipping information
• Provide schedule information to dispatcher and coordinate customer service requests with Sales and Operations
• Coordinate with various staff for operational support activities of the company; helping in resolving of day-to-day administrative and operational problems.