Neel Gupta

Revenue & Operations Execution

• Designed and implemented structured forecasting models supporting operational planning across 200+ restaurants in 3 cities.
• Built SKU-level demand forecasting framework using rolling averages and safety stock logic to improve execution predictability.
• Developed performance dashboards providing visibility into operational metrics, issue resolution timelines, and SLA adherence.
• Automated SQL-based workflows reducing resolution turnaround time by 25%.
• Partnered with Sales, KAMs, and Product teams to streamline campaign execution and improve revenue-impacting processes.
• Led a 4-member team ensuring high ownership, structured execution, and 100% SLA compliance.

• Provided SQL-driven insights and reporting support for 1000+ KAMs.
• Automated monthly query handling (650+ queries) with 40-45 min TAT.
• Supported development of 7 Ad products with data-backed operational insights.
• Improved reach and campaign effectiveness through structured reporting and analysis.

• Consolidated CRM data, conducted robust analysis, and delivered executive dashboards, supporting strategic priorities.
• Ensured data governance, database maintenance, and continual process improvement for operational reporting.

• Led operations for Food and Fashion, leveraging SQL and API integration for real-time campaign management, and escalation support.
• Drove cross-selling initiatives, increased customer engagement, improved inventory workflows, and enhanced voucher revenue.

• Excel and Power BI specialist with a focus on data modelling, interactive dashboards, and quality assurance across stakeholder groups.

• Built a bootstrapped startup from concept to launch, developing operational strategies, business plans, and product-market fit.