Neel Mota

Experienced Salesforce Certified Developer with a passion for delivering efficient and effective solutions. Skilled in Apex, Integration and LWC with 3.7 years of hands-on experience in the Salesforce platform. Always striving to stay ahead in the ever-evolving world of technology

• Salesforce Data Architect
• Salesforce Platform Developer II
• Salesforce Platform Developer I
• Salesforce Platform App Builder

BUILDING SOLUTIONS

• Implementation and customization for customer solution projects using the coding capabilities of the Salesforce platform and/or integrations to ensure scope and customer expectations are met
• Work with project team, customer subject matter experts (SMEs), and or information technology personnel to complete Salesforce implementation tasks
• Utilize Salesforce's development platform (Apex, LWC, CPQ) to build custom solutions
• Act as a subject matter expert (SME) regarding Salesforce's capabilities and functionalities
• Work under general direction and independently determine and develop approach to solutions
• Implement solutions to meet requirements of customer User Stories

CUSTOMER FOCUS

• Respond to a variety of broad questions and concerns from stakeholders and communicate the status of requests; document findings and actions
• Provide support to Client's customers with agreed upon time frame
• Provide an excellent level of customer service to ensure customer success and meet customer satisfaction survey expectations
• Advise project team/customers on whether to implement a declarative or code-based solution
• Maintain clear and consistent communication with clients throughout the duration of the project
• Consistently complete project tasks on time and on budget

TEAM FOCUS/COLLABORATION

• Assist with setting Salesforce implementation development standards.
• Deliver results working with 3rd party delivery partners and customer teams
• Work with stakeholders, customer subject matter experts (SMEs) and/or information technology personnel to complete Salesforce implementation tasks, as required.
• Effectively communicate complex ideas, issues, concepts and solutions to all levels of the organization (both client's organization and customer organizations)

• I write technical blogs and share with community.

Salesforce Developer | Private Sector | Construction industry

Implemented integration of 'Glenigan' portal with salesforce sales cloud org. Utilize Salesforce's development platform such as 'Synchronous Apex' to support integration and 'Asynchronous Apex' to provide sustainability.  Analyzed, Reviewed and consumed 3rd party 'APIs' for constant communication.

Prepared supportive documents for technical and business user.

Salesforce Developer | A Global supply chain platform for M&E organisations and Production

Created a very complex custom Lightning Web Components aligned with 'CPQ' (SteelBrick) to meet business needs.

Developed 'Asynchronous Apex' classes to process large data in sync with existing customisation.

Assist customer to choose suitable tools for business needs I.e., 'Conga' for advance quoting solution incorporate with 'CPQ'.

Salesforce Developer | A Leading pre-school organization of U.S.A.

Planed the restructuring of all the automations available in the Org, It includes consolidation and conversion of all the 'Process Builder' and 'Workflow Rule' and Converting into 'Record triggered Flow' by implementing best practice for optimization.

Prepared documents and performed unit testing to ensure usability and reliability of new automations.

Developed Asynchronous Apex classes to provide support to 'Mulesoft' Integration with the Salesforce Org (Working parallel with 'Mulesoft' developer to ensure steady flow of work).

Salesforce Developer, Texas (U.S.A.) based International Cat Association

Worked as dedicated resource to build highly complex 'Lightning Flow' for 'Community Cloud' (Digital Experience), 3rd party managed and unmanaged packages are used to develop the 'Screen Flow' component and meet the business requirements.

Sr. Technical Analyst, Public Sector, Government Transport Department

Utilized the "FormTitan" product to design and develop intricate forms that seamlessly integrate with Salesforce Community Cloud.

Modified and created Apex and Flows to provide comprehensive backend support for the forms.

Optimized system automations to ensure a smooth user experience and seamless operation.