Neel Patel
Pune
Summary
AWS Solution Architect and Infra Automation Engineer with over 11 years of experience in cloud operations and DevOps. Skilled in GitOps automation using GitLab CI/CD, ServiceNow, AWS integrations, and Infrastructure as Code (Terraform, CloudFormation).
Overview
10
10
years of professional experience
1
1
Certification
Work History
Infra Transformation Associate Manager
Accenture India Private Limited
Pune
11.2023 - Current
- Provided strong technical direction across AWS cloud-native and Python platforms, owning end-to-end delivery including solution design, effort estimation, sprint planning, task allocation, development oversight, and production deployment.
- Managed AWS EC2, VPC, EBS, S3, RDS, and IAM configurations to ensure high availability and security compliance.
- Automated provisioning and patch management using Terraform and AWS Systems Manager (SSM).
- Designed and implemented cost-optimized, scalable architectures for enterprise applications.
- Led multiple cloud and data integration projects with full delivery ownership, ensuring on-time execution through proactive risk identification, milestone tracking, controlled reviews, and strict adherence to quality and security standards.
- Implemented IAM role-based access and security policies, reducing unauthorized access risks by 40%.
- Provided L3-level AWS support, troubleshooting incidents related to EC2, ELB, RDS, and networking components.
- Managed day-to-day technology operations, ensuring service excellence through effective Incident, Problem, and Change Management, including ownership of SEV-1/SEV-2 incidents, with strict SLA compliance.
- Mentored and coached engineers on AWS architecture, Python development, and DevOps practices, building a high-performing, future-ready team.
- Provided technical and people leadership to a 12-member engineering team, ensuring high-quality delivery, SLA adherence, operational stability, and continuous capability enhancement across AWS Cloud.
Sr. Associate
Cognizant Technology Solutions
Pune
11.2021 - 11.2023
- Established and continuously improved delivery governance frameworks, including risk management, defect prevention, communication plans, and release controls.
- Implemented status reporting, delivery dashboards, and KPI tracking to provide real-time visibility into project health, operational metrics, and team performance.
- Designed and deployed secure, HIPAA-compliant AWS architectures supporting healthcare workloads using services like VPC, EC2, RDS, S3 (with encryption), and KMS.
- Integrated real-time monitoring and security controls with CloudWatch, AWS Config, and GuardDuty, resulting in 30% faster incident detection, and improved audit readiness for HIPAA compliance.
- Actively focused on employee engagement and satisfaction, fostering a collaborative, accountable, and growth-oriented work environment.
Sr. Engineer
L&T Technology Services
Mysuru
10.2019 - 11.2021
- Designed and implemented highly available and scalable cloud infrastructure on AWS using services like EC2, S3, VPC, and RDS, supporting critical client-facing applications with 99,99% uptime.
- Developed CI/CD pipelines using Jenkins and Bitbucket, enabling automated build, test, and deployment processes to improve delivery speed and code quality.
- Containerize microservices and applications by building and maintaining optimized Dockerfiles and Docker images, ensuring lightweight, portable, and consistent deployments.
- Deploy and manage Kubernetes clusters to orchestrate containerized workloads, ensuring high availability, scalability, and resource efficiency across development and production environments.
- Monitor infrastructure and application performance using Prometheus and Grafana, setting up custom dashboards and alerts to proactively identify and resolve system anomalies.
- Troubleshoot and resolve issues across the CI/CD pipeline, containers, and orchestration layers, driving root cause analysis and continuous improvements to DevOps workflows.
Assistant Manager
Finlogic Technologies India
Surat
03.2018 - 01.2019
- Performed OS upgrades and patch management for Red Hat Enterprise Linux (RHEL) and SUSE Linux servers, ensuring system stability, compliance, and minimal downtime.
- Administered and optimized NGINX web servers for load balancing, reverse proxy, and secure content delivery across staging and production environments.
- Implemented and maintained Zabbix and Nagios monitoring solutions for proactive infrastructure health checks, alerting, and performance tuning.
- Automated routine operational tasks and deployments using Rundeck, improving efficiency and reducing manual intervention.
Network & System Engineer (N)Code Solution
GNFC ltd
Ahmedabad
01.2016 - 01.2018
- Design, implement, and manage network infrastructure including LAN/WAN, firewalls, routers, switches, and VPNs to ensure optimal performance and security.
- Monitor and maintain system servers (Windows/Linux) and enterprise applications, ensuring 24/7 availability and reducing unplanned downtime.
- Troubleshoot and resolve network and system issues promptly, providing root cause analysis and implementing preventive measures.
Education
Master of Computer Applications -
S. K. Patel Institute of Computer Studies
Gandhinagar, Gujarat01-2014
Bachelor of Computer Applications -
Bhola Bhai Patel College of Computer Studies
Gandhinagar, Gujarat01-2010
Skills
- Cloud technologies: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)
- Infrastructure as code (IaC) and configuration management: Terraform, CloudFormation, Ansible
- DevOps tools: Docker, Jenkins, Git, and Kubernetes
- Programming: Python, Bash/Shell, YAML, JSON
- Networking and security: VPC, VPN, Direct Connect, AWS Shield, IAM
- End-to-end delivery ownership: planning, estimation, execution, release management
- Agile and Lean methodologies: sprint planning, backlog grooming, iterative delivery
- Risk and dependency management: proactive risk identification, mitigation, and escalation
- Technical documentation: business requirements translation, design documents, runbooks
Certification
• TERRAFORM ASSOCIATE - HashiCorp
• GOOGLE ASSOCIATE CLOUD ENGINEER - Google Cloud
• AZURE ADMINISTRATOR - Azure Cloud
• AWS CERTIFIED SOLUTIONS ARCHITECT – ASSOCIATE - AWS Cloud
• AWS Certified SysOps Administrator - AWS Cloud
• RED HAT CERTIFIED ENGINEER (RHCE) - Red Hat
• GOOGLE ASSOCIATE CLOUD ENGINEER - Google Cloud
• AZURE ADMINISTRATOR - Azure Cloud
• AWS CERTIFIED SOLUTIONS ARCHITECT – ASSOCIATE - AWS Cloud
• AWS Certified SysOps Administrator - AWS Cloud
• RED HAT CERTIFIED ENGINEER (RHCE) - Red Hat
PROJECT
Air Liquide (chemical industry) - Accenture India Private Limited - August 2025 – present
- Designed and implemented GitOps-driven infrastructure automation using GitLab CI/CD, enabling version-controlled deployments across multiple AWS accounts
- Developed Infrastructure-as-Code (IaC) workflows in Terraform, integrated with GitLab pipelines, ensuring consistent, automated provisioning of AWS resources
- Integrated ServiceNow (SNOW) with automation workflows to enable self-service AWS provisioning, such as automated creation of AWS accounts, VPCs, and network components based on approved service requests
- Built and maintained custom ServiceNow API integrations with AWS Lambda and AWS Organizations to automatically create, configure, and tag new AWS accounts per business unit and cost center
- Automated VPC peering request fulfillment through ServiceNow workflows linked to GitLab pipelines, reducing manual interventions and provisioning time by 70%
- Reduced provisioning errors by over 80% by automating ServiceNow-to-GitLab-to-AWS deployment workflows
Molson Coors (Beverage) - Accenture India Private Limited - November 2023 – July 2025
- Configured AWS IAM roles and policies, enhancing access control, and reducing security risks
- Implemented AWS Elastic Load Balancing, improving application availability and user experience
- Documented common issues and solutions, creating a knowledge base that improved team response times
- Architected a multi-region disaster recovery solution using AWS S3 cross-region replication, ensuring 99.99% data durability, and reducing recovery time objective (RTO) by 40%
- Developed a cost-effective storage solution using Amazon EFS and lifecycle policies that reduced storage expenses
Medtronic (Life Sciences) - Cognizant Technology Solutions - November 2021 – November 2023
- Provided technical support and optimization for life sciences workloads on AWS, leveraging services like AWS Lambda to automate data processing pipelines and reduce manual intervention
- Designed, reviewed, and deployed infrastructure-as-code solutions using AWS CloudFormation, enabling consistent environment replication and reducing configuration errors
- Developed and maintained documentation and runbooks for AWS-based deployments and incident response, ensuring 100% knowledge transfer readiness and faster onboarding for new team members
PCCW (Telecommunication) - L&T Technology Services - November 2020 – April 2021
- Designed and implemented CI/CD pipelines using Jenkins and Bitbucket, enabling automated build, test, and deployment processes to improve delivery speed and code quality
- Containerized microservices and applications by building and maintaining optimized Dockerfiles and Docker images, ensuring lightweight, portable, and consistent deployments
- Deployed and managed Kubernetes clusters to orchestrate containerized workloads, ensuring high availability, scalability, and resource efficiency across development and production environments
- Monitored infrastructure and application performance using Prometheus and Grafana, setting up custom dashboards and alerts to proactively identify and resolve system anomalies
- Troubleshot and resolved issues across the CI/CD pipeline, containers, and orchestration layers, driving root cause analysis and continuous improvements to DevOps workflows
Continental AG (Transport) - L&T Technology Services - October 2019 – October 2020
- Analyzed cloud resource usage and provided cost optimization strategies, using AWS Cost Explorer and Trusted Advisor to cut unnecessary spending by up to 20–30%
- Configured and managed VPCs, subnets, and security groups, ensuring secure and isolated network environments across multi-account AWS organizations
- Conducted performance tuning on Linux systems and AWS services (e.g., RDS, ECS), identifying bottlenecks, and applying kernel-level or resource-level optimizations
- Maintained configuration management using tools like Ansible or AWS Systems Manager to enforce consistency and compliance across all Linux environments
Timeline
Infra Transformation Associate Manager
Accenture India Private Limited
11.2023 - Current
Sr. Associate
Cognizant Technology Solutions
11.2021 - 11.2023
Sr. Engineer
L&T Technology Services
10.2019 - 11.2021
Assistant Manager
Finlogic Technologies India
03.2018 - 01.2019
Network & System Engineer (N)Code Solution
GNFC ltd
01.2016 - 01.2018
Master of Computer Applications -
S. K. Patel Institute of Computer Studies
Bachelor of Computer Applications -
Bhola Bhai Patel College of Computer Studies