Summary
Overview
Work History
Education
Skills
Certification
PROJECT
Timeline
Generic

Neel Patel

Pune

Summary

AWS Solution Architect and Infra Automation Engineer with over 11 years of experience in cloud operations and DevOps. Skilled in GitOps automation using GitLab CI/CD, ServiceNow, AWS integrations, and Infrastructure as Code (Terraform, CloudFormation).

Overview

10
10
years of professional experience
1
1
Certification

Work History

Infra Transformation Associate Manager

Accenture India Private Limited
Pune
11.2023 - Current
  • Provided strong technical direction across AWS cloud-native and Python platforms, owning end-to-end delivery including solution design, effort estimation, sprint planning, task allocation, development oversight, and production deployment.
  • Managed AWS EC2, VPC, EBS, S3, RDS, and IAM configurations to ensure high availability and security compliance.
  • Automated provisioning and patch management using Terraform and AWS Systems Manager (SSM).
  • Designed and implemented cost-optimized, scalable architectures for enterprise applications.
  • Led multiple cloud and data integration projects with full delivery ownership, ensuring on-time execution through proactive risk identification, milestone tracking, controlled reviews, and strict adherence to quality and security standards.
  • Implemented IAM role-based access and security policies, reducing unauthorized access risks by 40%.
  • Provided L3-level AWS support, troubleshooting incidents related to EC2, ELB, RDS, and networking components.
  • Managed day-to-day technology operations, ensuring service excellence through effective Incident, Problem, and Change Management, including ownership of SEV-1/SEV-2 incidents, with strict SLA compliance.
  • Mentored and coached engineers on AWS architecture, Python development, and DevOps practices, building a high-performing, future-ready team.
  • Provided technical and people leadership to a 12-member engineering team, ensuring high-quality delivery, SLA adherence, operational stability, and continuous capability enhancement across AWS Cloud.

Sr. Associate

Cognizant Technology Solutions
Pune
11.2021 - 11.2023
  • Established and continuously improved delivery governance frameworks, including risk management, defect prevention, communication plans, and release controls.
  • Implemented status reporting, delivery dashboards, and KPI tracking to provide real-time visibility into project health, operational metrics, and team performance.
  • Designed and deployed secure, HIPAA-compliant AWS architectures supporting healthcare workloads using services like VPC, EC2, RDS, S3 (with encryption), and KMS.
  • Integrated real-time monitoring and security controls with CloudWatch, AWS Config, and GuardDuty, resulting in 30% faster incident detection, and improved audit readiness for HIPAA compliance.
  • Actively focused on employee engagement and satisfaction, fostering a collaborative, accountable, and growth-oriented work environment.

Sr. Engineer

L&T Technology Services
Mysuru
10.2019 - 11.2021
  • Designed and implemented highly available and scalable cloud infrastructure on AWS using services like EC2, S3, VPC, and RDS, supporting critical client-facing applications with 99,99% uptime.
  • Developed CI/CD pipelines using Jenkins and Bitbucket, enabling automated build, test, and deployment processes to improve delivery speed and code quality.
  • Containerize microservices and applications by building and maintaining optimized Dockerfiles and Docker images, ensuring lightweight, portable, and consistent deployments.
  • Deploy and manage Kubernetes clusters to orchestrate containerized workloads, ensuring high availability, scalability, and resource efficiency across development and production environments.
  • Monitor infrastructure and application performance using Prometheus and Grafana, setting up custom dashboards and alerts to proactively identify and resolve system anomalies.
  • Troubleshoot and resolve issues across the CI/CD pipeline, containers, and orchestration layers, driving root cause analysis and continuous improvements to DevOps workflows.

Assistant Manager

Finlogic Technologies India
Surat
03.2018 - 01.2019
  • Performed OS upgrades and patch management for Red Hat Enterprise Linux (RHEL) and SUSE Linux servers, ensuring system stability, compliance, and minimal downtime.
  • Administered and optimized NGINX web servers for load balancing, reverse proxy, and secure content delivery across staging and production environments.
  • Implemented and maintained Zabbix and Nagios monitoring solutions for proactive infrastructure health checks, alerting, and performance tuning.
  • Automated routine operational tasks and deployments using Rundeck, improving efficiency and reducing manual intervention.

Network & System Engineer (N)Code Solution

GNFC ltd
Ahmedabad
01.2016 - 01.2018
  • Design, implement, and manage network infrastructure including LAN/WAN, firewalls, routers, switches, and VPNs to ensure optimal performance and security.
  • Monitor and maintain system servers (Windows/Linux) and enterprise applications, ensuring 24/7 availability and reducing unplanned downtime.
  • Troubleshoot and resolve network and system issues promptly, providing root cause analysis and implementing preventive measures.

Education

Master of Computer Applications -

S. K. Patel Institute of Computer Studies
Gandhinagar, Gujarat
01-2014

Bachelor of Computer Applications -

Bhola Bhai Patel College of Computer Studies
Gandhinagar, Gujarat
01-2010

Skills

  • Cloud technologies: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)
  • Infrastructure as code (IaC) and configuration management: Terraform, CloudFormation, Ansible
  • DevOps tools: Docker, Jenkins, Git, and Kubernetes
  • Programming: Python, Bash/Shell, YAML, JSON
  • Networking and security: VPC, VPN, Direct Connect, AWS Shield, IAM
  • End-to-end delivery ownership: planning, estimation, execution, release management
  • Agile and Lean methodologies: sprint planning, backlog grooming, iterative delivery
  • Risk and dependency management: proactive risk identification, mitigation, and escalation
  • Technical documentation: business requirements translation, design documents, runbooks

Certification

• TERRAFORM ASSOCIATE - HashiCorp
• GOOGLE ASSOCIATE CLOUD ENGINEER - Google Cloud
• AZURE ADMINISTRATOR - Azure Cloud
• AWS CERTIFIED SOLUTIONS ARCHITECT – ASSOCIATE - AWS Cloud
• AWS Certified SysOps Administrator - AWS Cloud
• RED HAT CERTIFIED ENGINEER (RHCE) - Red Hat

PROJECT

Air Liquide (chemical industry) - Accenture India Private Limited - August 2025 – present

  • Designed and implemented GitOps-driven infrastructure automation using GitLab CI/CD, enabling version-controlled deployments across multiple AWS accounts
  • Developed Infrastructure-as-Code (IaC) workflows in Terraform, integrated with GitLab pipelines, ensuring consistent, automated provisioning of AWS resources
  • Integrated ServiceNow (SNOW) with automation workflows to enable self-service AWS provisioning, such as automated creation of AWS accounts, VPCs, and network components based on approved service requests
  • Built and maintained custom ServiceNow API integrations with AWS Lambda and AWS Organizations to automatically create, configure, and tag new AWS accounts per business unit and cost center
  • Automated VPC peering request fulfillment through ServiceNow workflows linked to GitLab pipelines, reducing manual interventions and provisioning time by 70%
  • Reduced provisioning errors by over 80% by automating ServiceNow-to-GitLab-to-AWS deployment workflows

Molson Coors (Beverage) - Accenture India Private Limited - November 2023 – July 2025

  • Configured AWS IAM roles and policies, enhancing access control, and reducing security risks
  • Implemented AWS Elastic Load Balancing, improving application availability and user experience
  • Documented common issues and solutions, creating a knowledge base that improved team response times
  • Architected a multi-region disaster recovery solution using AWS S3 cross-region replication, ensuring 99.99% data durability, and reducing recovery time objective (RTO) by 40%
  • Developed a cost-effective storage solution using Amazon EFS and lifecycle policies that reduced storage expenses

Medtronic (Life Sciences) - Cognizant Technology Solutions - November 2021 – November 2023

  • Provided technical support and optimization for life sciences workloads on AWS, leveraging services like AWS Lambda to automate data processing pipelines and reduce manual intervention
  • Designed, reviewed, and deployed infrastructure-as-code solutions using AWS CloudFormation, enabling consistent environment replication and reducing configuration errors
  • Developed and maintained documentation and runbooks for AWS-based deployments and incident response, ensuring 100% knowledge transfer readiness and faster onboarding for new team members

PCCW (Telecommunication) - L&T Technology Services - November 2020 – April 2021

  • Designed and implemented CI/CD pipelines using Jenkins and Bitbucket, enabling automated build, test, and deployment processes to improve delivery speed and code quality
  • Containerized microservices and applications by building and maintaining optimized Dockerfiles and Docker images, ensuring lightweight, portable, and consistent deployments
  • Deployed and managed Kubernetes clusters to orchestrate containerized workloads, ensuring high availability, scalability, and resource efficiency across development and production environments
  • Monitored infrastructure and application performance using Prometheus and Grafana, setting up custom dashboards and alerts to proactively identify and resolve system anomalies
  • Troubleshot and resolved issues across the CI/CD pipeline, containers, and orchestration layers, driving root cause analysis and continuous improvements to DevOps workflows

Continental AG (Transport) - L&T Technology Services - October 2019 – October 2020

  • Analyzed cloud resource usage and provided cost optimization strategies, using AWS Cost Explorer and Trusted Advisor to cut unnecessary spending by up to 20–30%
  • Configured and managed VPCs, subnets, and security groups, ensuring secure and isolated network environments across multi-account AWS organizations
  • Conducted performance tuning on Linux systems and AWS services (e.g., RDS, ECS), identifying bottlenecks, and applying kernel-level or resource-level optimizations
  • Maintained configuration management using tools like Ansible or AWS Systems Manager to enforce consistency and compliance across all Linux environments

Timeline

Infra Transformation Associate Manager

Accenture India Private Limited
11.2023 - Current

Sr. Associate

Cognizant Technology Solutions
11.2021 - 11.2023

Sr. Engineer

L&T Technology Services
10.2019 - 11.2021

Assistant Manager

Finlogic Technologies India
03.2018 - 01.2019

Network & System Engineer (N)Code Solution

GNFC ltd
01.2016 - 01.2018

Master of Computer Applications -

S. K. Patel Institute of Computer Studies

Bachelor of Computer Applications -

Bhola Bhai Patel College of Computer Studies
Neel Patel