Neelam Bisht

Worked with customers for needs analysis, proposal development and vendor costs to produce competitive estimates.

Maintained effective customer relationships, and identified future business opportunities to support and strengthen the corporation's mission.

Prepare sales quotations and proposals for products, including price and delivery.

Order processing internally to our factory, with necessary paperwork.

Provide specific site equipment and layout recommendations for key customers to optimize flow and efficiency with HVAC products and controllers.

· Managing all the sales related activity of the company.

· Tracking sales order to ensure that they are scheduled and sent out on time.

· Effectively communicating with customers in a professional and friendly manner.

· Ordering and ensuring the delivery of goods to customers.

· Placing orders after taking best price from supplier.

· Supporting the field sales team.

· Carrying out administrative task such as data input, processing information, completing paperwork and filing documents.

· Resolving any sales related issues with customers.

· Completing the administrative needs of the Sales Department.

· Preparing of quotations according to their requirement.

· Maintaining customer purchase order and executing in time.

· Check and update the products in sales force.

· Co-ordinate with technicians for service calls

· Review & process work orders and purchase orders

· Procure parts for scheduled work repairs

· Track down parts for emergency repairs

· Provide estimated costs for repairs when requested by the customer

· Handling high volume of customer enquiries while providing high quality of service to each other

· Respond to complaints from customers and give after sales support when requested

· Inform client of unforeseen delays or problems

· Create MIS reports as and when required- to provide selected data from the warehouse material in and out.

· Making follow up calls to confirm sales order and delivery dates.

· Expertise in using quoteworks.

• Managing Personal Data and Personal files of Employees.
• Plan, organize and Administer office Management.
• Maintenance of Inventories and Purchases.
• Attendance, Coordination for salary dispatch with corporate office.
• Preparing MIS and following up with the Business Development Manager
• Taking care of time management in aspects of attendance and leave management.
• Other all day-to-day HR Generalist roles.
• Joining formalities - induction & training.
• Answering phone calls, deal with enquiries and provide general information to job applicants regarding HR procedures.
• Making sure that all employee records are accurate and well maintained.
• Updating both manual and electronic personnel records when an employee’s personal details change.
• Authorizing and issuing pay-slips.