Neelam Chouhan

Engaged with customers to build rapport and loyalty.

Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Enhanced product presentation and promotional material displays, working alongside retail representatives.

Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities. Used consultative sales approach to listen carefully to client needs and recommend desired products and services.

Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers. Achieved sales goals using persuasive selling methods.

Worked in a back-office team called ‘Portfolio Reconciliation' under the ‘Collateral Reconciliation' department that provided support to the middle office and front office for EMEA region. Responsibilities included dealing with pre-existing and new trades of various derivates and equities by investigating and resolving the breaks in the portfolios and working on MIS's for various tasks like manual reconciliation, daily reconciliation etc. Involved in the daily business as usual (BAU).

Proved successful working within tight deadlines and fast-paced atmosphere while producing high-quality communications for internal and external use.