Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative
Neelam Chouhan

Neelam Chouhan

Senior Representative
Gurugram

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Senior Representative

Concentrix
Gurugram
02.2022 - Current
  • Interacted with customers regularly to maintain and enhance relationships.
  • Resolved issues through careful research and follow-up with customers.
  • Answered questions quickly via email within Number-hour period.
  • Trained newly hired employees on company policies and procedures regarding diverse situations.

Team Member

FIS Global Business Solutions Pvt Ltd
Gurugram
12.2017 - 05.2019
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Working as a Chargeback associate for US banks.

Education

Certificate In Office Management - Office Management

Lal Bahadur Shastri Institute
New Delhi

Higher Secondary - Fine Arts

Sanjeevani Public School, CBSE Board
New Delhi

Skills

Customer Service Industry Expertise

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Interests

Traveling

Timeline

Senior Representative

Concentrix
02.2022 - Current

Team Member

FIS Global Business Solutions Pvt Ltd
12.2017 - 05.2019

Certificate In Office Management - Office Management

Lal Bahadur Shastri Institute

Higher Secondary - Fine Arts

Sanjeevani Public School, CBSE Board

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Neelam ChouhanSenior Representative