Traveling
Neelam Chouhan
Senior Representative
Gurugram
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Senior Representative
Concentrix
Gurugram
02.2022 - Current
- Interacted with customers regularly to maintain and enhance relationships.
- Resolved issues through careful research and follow-up with customers.
- Answered questions quickly via email within Number-hour period.
- Trained newly hired employees on company policies and procedures regarding diverse situations.
Team Member
FIS Global Business Solutions Pvt Ltd
Gurugram
12.2017 - 05.2019
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Working as a Chargeback associate for US banks.
Education
Certificate In Office Management - Office Management
Lal Bahadur Shastri Institute
New DelhiHigher Secondary - Fine Arts
Sanjeevani Public School, CBSE Board
New DelhiSkills
Customer Service Industry Expertise
Knowledgeable in Microsoft Office
Customer Relations
Staff Training
Interests
Timeline
Senior Representative
Concentrix
02.2022 - Current
Team Member
FIS Global Business Solutions Pvt Ltd
12.2017 - 05.2019
Certificate In Office Management - Office Management
Lal Bahadur Shastri Institute
Higher Secondary - Fine Arts
Sanjeevani Public School, CBSE Board