Neelam Nain
Gurgaon
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and results-driven professional with a background in data research and analysis.
Overview
8
8
years of professional experience
Work History
Research Analyst
WNS Global Services Pvt Ltd
2022.05 - Current
- Lead data research initiatives to support HR and recruitment teams in fulfilling project requirements in close cooperation with H&S search teams and peers by Developing and maintaining Salesforce dashboards and reports for the stakeholders.
- Manage the quality of the internal database (Salesforce Platform), ensuring accuracy and completeness of information on companies and candidates. Oversee data governance and quality assurance processes to ensure accuracy with a clear insights.
- Solving reactive queries trough JIRA cases system in real time and pulling reports and creating Salesforce reports and dashboards to provide real-time visibility, tracking and analysis into the opportunity pipeline.
- Support team and client on doing valuable research on companies (Including Fortune 500) along with auditing and maintaining databases which further helps them in lead generation or new opportunity creation in Salesforce lightening client database.
- Input client information into database (Salesforce)to provide leaders with quick access to essential client data and data cleansing, responsible for ensuring data accuracy and integrity within Salesforce
- Research about the company background, industry, merger and acquisitions, Investors, Revenue, Financing status, Key Products and name change via using online secondary research sources like D&B Hoovers, Bloomberg, S&P Global and Pitchbook
- Research about the Industry practice, function practice, specialty practice and making reports on case study data, source of need data and preparing decks and charts for client.
Senior Research Associate
WNS Global Services Pvt Ltd
2020.07 - 2022.04
- Primary and secondary research for candidates on sources like LinkedIn, Company Websites, Articles and updating the details in the client database in Salesforce.
- Research about the company background, industry, merger and acquisitions and name change via using online secondary research sources like D&B Hoovers, Bloomberg and S&P Global and performed Qualitative and Quantitative analyses of Research reports.
- Reviewing the company corporate tree and updating the hierarchy in the database, plus tracking the Merger and Acquisition activities of the companies in the database
- Collaborated with senior team members on critical projects, applying industry coding and functional analysis to candidate profiles.
Research Associate
WNS Global Services Pvt Ltd
2018.09 - 2020.06
- Responsible for updating the Client database with the Candidates information sourced from resume which is provided by the client or LinkedIn profile
- Identifying C-Level executives via using online secondary research sources like LinkedIn, ZoomInfo, Bloomberg, Company Websites, Articles and updating the details in the client database
- Apply Industry & Function coding based on Candidates and Company Profile
- Responsible for cleaning the database by deleting duplicate records and adding them to a list
- Manage client expectations regarding the depth of analysis contained within deliverables and on the timeliness of deliverables.
Associate Analyst
GlobalLogic Technologies
2016.07 - 2018.06
- Worked on the project of Google shopping operations in the process named Merlot
- Handling Google shopping ops and solving the problem of categorizing products at scale
- Responsible for classifying all products into a global taxonomy, creating the taxonomy for Google shopping, processing and analyzing raw data into reports for senior managers
- Responsible for data analysis, report generation with the help of different tools using MS Excel and Google sheets
- Responsible for creating the data to train and evaluate the classifier, as well as troubleshooting classifier weaknesses.
Education
Master of Business Administration (MBA) in Human Resources -
Guru Jambheshwar University of Science and Technology
01.2016
Bachelor of Technology (B.Tech) in Electronics and Communication Engineering -
Punjab Technical University
01.2010
3-Year Engineering Diploma in Information Technology -
State Board of Technical Education Haryana
01.2007
Skills
- Microsoft outlook, Salesforce lightning, JIRA, MS Word, Excel, PowerPoint
- Multitasker with Leadership abilities
- Extensive knowledge of customer relationship management with hands on experience in daily direct client calls.
- Ability to thrive in high-pressure environments while maintaining accuracy
Accomplishments
- Recognized as Top Performer of the Month multiple times for exceeding production and quality targets.
- Received Excel at Work and Pat on the Back awards for maintaining 100% accuracy and productivity.
- Mentorship and managing process documents like SOP's, PKT, Huddle tracker and training material for new joiners.
Languages
English and Hindi
Hobbies and Interests
Reading, Volunteer work with NGO's, Yoga, Cooking and Travelling. Sometimes binge-watch of a web series or documentary on Netflix.
Timeline
Research Analyst
WNS Global Services Pvt Ltd
2022.05 - Current
Senior Research Associate
WNS Global Services Pvt Ltd
2020.07 - 2022.04
Research Associate
WNS Global Services Pvt Ltd
2018.09 - 2020.06
Associate Analyst
GlobalLogic Technologies
2016.07 - 2018.06
Master of Business Administration (MBA) in Human Resources -
Guru Jambheshwar University of Science and Technology
Bachelor of Technology (B.Tech) in Electronics and Communication Engineering -
Punjab Technical University
3-Year Engineering Diploma in Information Technology -
State Board of Technical Education Haryana
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