Summary
Overview
Work History
Education
Skills
Interests
Languages
Certification of Appreciation
Timeline
Hi, I’m

Neelam Francis Fernandes

Human Resources
Mumbai
Neelam Francis Fernandes

Summary

Dynamic Recruiter with demonstrated record of success recruiting candidates for industries such as ITES, BPO and e-Publishing. Skilled at reviewing and pre-screening applicants, setting up employer interviews and preparing contracts. Well-versed in developing and strengthening relationships with internal team members, companies and applicants in orders to quickly fill open technical/non-technical, IT positions with best-fit candidates. Proficient in sorting resumes, determining applicant eligibility and performing skill assessments.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

19
years of professional experience
3
Languages

Work History

LearningMate Solutions

Senior Executive
01.2022 - Current

Job overview

  • Develop and implement effective recruitment strategies across various channels.
  • Source and screen candidates using various methods, including online databases, social media, and networking events.
  • Manage the full recruitment lifecycle, from initial contact to offer acceptance.
  • Conduct interviews and assess candidates' suitability for the role.
  • Develop and maintain strong relationships with hiring managers and external recruitment agencies.
  • Maintain accurate records and reporting on recruitment metrics.
  • Contribute to the development and improvement of recruitment processes and policies.
  • Ensure compliance with all relevant employment legislation.
  • Provide a positive and professional candidate experience.
  • Negotiate salary and benefits packages with successful candidates.
  • Conduct employee onboarding and help organize training and development initiatives.
  • Manage employee relations issues, including leading internal investigations and providing recommendations for resolution.
  • In collaboration with HR Business Partners, consult with managers and staff regarding employee relations concerns, including corrective action, workplace disputes, and facilitation of resolution of issues between management and staff.
  • Support managers on documenting and communicating performance feedback.

Cenveo Publisher Services India Ltd

Specialist – HR
01.2008 - 07.2017

Job overview

  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Posted positions through approved recruitment channels.
  • Managing end – to – end recruitment across the levels from Junior, Middle and senior level for the Mumbai division.
  • Organized new employee orientation schedules for all new hires.
  • Managed employee exit interviews and paperwork.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Collaborated with internal and external stakeholders to develop variety of on-campus recruitment events.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Recruited and screened qualified potential employees.
  • Prepared monthly termination lists to be added to permanent records.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Goal Setting / KRA for each and every Employee
  • Quarterly Review of their Performance.

Zenta India Ltd.

Recruitment Executive
03.2007 - 05.2007

Job overview

  • Hired employees and initiated new hire paperwork process.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Followed up with leads to explain application process and answered questions to increase interest.
  • Oversaw talent recruitment and onboarding of new hires through operational management of team of International BPO personnel.

Godrej Upstream Ltd

HR Consultant
09.2006 - 12.2006

Job overview

  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Operated and maintained applicant tracking and candidate management systems.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Scheduled and conducted various interviews each week.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Verified applicant references and employment details.

Education

Rai Foundation College

MBA from PGDBA (Human Resources)
04-2006

University Overview

V.K.Krishna Menon College

Bachelor of Commerce
05-2004

University Overview

V.K.Krishna Menon College

Higher Secondary Certificate
03-2001

University Overview

L.E.M.S. School

Secondary School Certificate
05-1999

University Overview

Skills

Talent management

Interests

Traveling

Listening to Music

Languages

Languages

English

Hindi

Marathi

Certification of Appreciation

Certification of Appreciation

Received Spot Award two times in my career span in Learningmate.

(1) For successful recruitment and onboarding the first batch of Project Management Executives in the Content PMG team.

(2) In recognition of excellent contribution for the highest number of joiners for 2024  2025.

Timeline

Senior Executive
LearningMate Solutions
01.2022 - Current
Specialist – HR
Cenveo Publisher Services India Ltd
01.2008 - 07.2017
Recruitment Executive
Zenta India Ltd.
03.2007 - 05.2007
HR Consultant
Godrej Upstream Ltd
09.2006 - 12.2006
Rai Foundation College
MBA from PGDBA (Human Resources)
V.K.Krishna Menon College
Bachelor of Commerce
V.K.Krishna Menon College
Higher Secondary Certificate
L.E.M.S. School
Secondary School Certificate

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Neelam Francis FernandesHuman Resources