Neeles Mandal

Over 4 years of experience in deal setup, and quality control in the banking industry. Expertise in interpreting legal and credit documents for Deal Setup processes in commercial lending environments. Proven track record of data-entry precision and maintaining service levels in high-volume, fast-paced settings. Strong understanding of loan systems, with a successful history of customer, facility, and loan detail management. Skilled in using Microsoft Office applications, especially Excel, for data management and analysis. Adept at managing multiple projects and working groups, with a focus on minimizing credit and business risk. Excellent customer service skills, with the ability to communicate effectively with business partners and maintain proactive status updates.

• Successfully cleared the FRB loan exam for FY 2023 Q1, demonstrating compliance with strict financial regulations.
• Achieved a seamless migration of Botswana Personal Loan & Credit Card process, ensuring continuity and quality of service.
• Managed a cross-functional training program that accelerated new joiners' learning curves and contributed to team capacity.

• Analyzing financial markets
• Chess strategy
• Volunteering for economic literacy programs