Dynamic Release and Test Environment Manager at NATWEST Digital Services, adept in automation scripting and cross-team collaboration. Spearheaded environmental strategies and enhanced deployment processes, driving operational efficiency. Proven ability in stakeholder engagement and effective communication, ensuring seamless project execution and fostering a culture of continuous improvement.
Overview
13
13
years of professional experience
Work History
Release and Test Environment Manager
NATWEST Digital Services India Private Limited
Noida
02.2018 - Current
Developed and implemented an environmental strategy to cater to diverse testing requirements.
Oversaw the upgrade and delivery of test environments essential for regression testing.
Orchestrated the construction of new test environments for the testing of new projects.
Administered the triaging of defects related to environmental issues, ensuring efficient resolution.
Collaborated with cross-domain teams to ensure the smooth functioning of environments, fostering a collaborative work culture.
Generated downtime reports and communicated effectively with stakeholders regarding planned and unplanned outages.
Executed deployments on private cloud platforms, such as PCF, in both test and production environments using DWS commands.
Supervised infra structure changes of test and prod environments
Supervised microservices deployments in test and production environments via Ansible
Supervised EAR deployments on Webshphere via UCD.
Spearheaded the creation and deployment of certificates for all microservices, ensuring a secure environment
Automated various Business-As-Usual (BAU) deployment tasks via DWS Shell scripts and Gitlab pipelines
Oversaw the check-in of automation scripts into Gitlab, ensuring version control and traceability
Created jobs in TeamCity for the generation of EAR files and automation of BAU tasks, enhancing operational efficiency
Mentored team members on daily BAU tasks, fostering skill development within the team
Conducted daily stand-up meetings to align the team and facilitate efficient task management
Managed the team's Jira board, ensuring accurate tracking of tasks and progress
Actively participated in Program Increment (PI) Planning, contributing to the overall planning and strategy
Led Retro meetings and other agile rituals for the team, promoting continuous improvement
Established test data in various environments for effective testing procedures
Developed SQL queries and performed data extraction to fulfill diverse test data mining requests, contributing to informed decision-making
IT Analyst
TATA CONSULTANCY SERVICES LIMITED
12.2011 - 01.2018
Supported L2 level production by utilizing PL/SQL, Hyperion, and Informatica, and managing incidents through HP Service Manager as an Analyst
Developed Informatica mappings, Unix shell scripts, and Pl/SQL procedures for enhancement projects to align with client's new business requirements
Provided L3 level production support using PL/SQL, Unix, and Informatica, and managed incidents and tests through Service Now, Remedy, and HP Quality Center
Utilized CA Workload Automation for job scheduling to streamline the data load process
Generated weekly and monthly status reports for efficient team communication and progress tracking
Conducted client interactions for gathering project requirements and documentation preparation such as SRS and others
Led end-to-end development of multiple projects using agile or waterfall model methodologies
Identified innovative opportunities and proposed them to clients to drive increased work volume and profitability
CUSTOMER SERVICE & OPERATIONS DELIVERY MANAGER at Natwest Digital Services India Private LimitedCUSTOMER SERVICE & OPERATIONS DELIVERY MANAGER at Natwest Digital Services India Private Limited