Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
NEELESH TIWARI

NEELESH TIWARI

Software Asset Management Professional
Greater Noida West

Summary

Software Asset Management professional with 15+ years of experience managing global software portfolios, ensuring compliance, and optimizing licensing costs. Expertise in audits & license reconciliation, renewals with hands-on experience using SAM tools such as ServiceNow SAMPRO & ManageEngine. Proven ability to drive process improvements, achieve cost efficiencies, and provide actionable insights to senior management while leading and mentoring teams.

Overview

15
15
years of professional experience
6
6
Certifications

Work History

IT Manager (SAM)

Genpact
Noida
09.2022 - Current
  • Led the enterprise-wide SAM function, defining strategy, governance, and compliance controls across on-prem, SaaS, and cloud environments.
  • Managed end-to-end software lifecycle, entitlement accuracy, and optimization initiatives to reduce spending and improve license utilization.
  • Key member of software audit engagements, working closely with Legal, Vendor Management, Internal Audit, and third-party SAM consultants to drive audit readiness, response, remediation, and negotiation.
  • Built and maintained Effective License Positions (ELPs) for major publishers (Oracle, RedHat, ServiceNow, Commvault etc.), ensuring continuous compliance.
  • Worked with Legal to interpret complex licensing terms and contract clauses to support renewals, negotiations, and risk mitigation.
  • Oversaw SAM tools (ServiceNow SAM Pro, ManageEngine), ensuring accurate discovery, inventory, normalization, and reporting.
  • Partnered with Procurement, Finance, IT Ops, and Security to align SAM with sourcing strategy, renewals, budgeting, and governance.
  • Delivered dashboards and KPIs demonstrating cost savings, risk reduction, and compliance posture to senior leadership.
  • Ensured organizational audit readiness, and reduced risk by proactively identifying compliance gaps, driving remediation, and implementing improved controls.

Project Leader

Mothersonsumi Infotech & Designs Ltd.
10.2013 - 09.2022
  • Managed the global SAM, ensuring full software lifecycle control, compliance, and cost optimization.
  • Directed software inventories, entitlement accuracy, renewals, and audit readiness while collaborating with Legal, Procurement, and vendors.
  • Conducted compliance checks, identified unauthorized software, and ensured high-quality data across asset repositories and e-inventory systems.
  • Delivered SAM dashboards, reports, and continuous process improvements, presenting monthly updates to senior stakeholders.
  • Mentored team members, supported hiring and training, and coordinated with onshore/offshore teams for client delivery and governance.

Licensing Specialist

SoftwareONE India Pvt. Ltd.
03.2012 - 09.2013
  • Supported SoftwareOne's global ITAM team in managing software license inventories and reconciliation for clients, aligning usage data with entitlements to ensure compliance.
  • Assisted in audit defense and license optimization by working with SoftwareOne's governance frameworks, and leveraging its SAM managed-services expertise.
  • Coordinated with procurement, vendor advisory, and service teams to handle contract reviews, renewals, and licensing negotiations.
  • Used SoftwareOne's internal SAM tooling and client portal data to generate reporting, usage dashboards, and cost optimization insights for stakeholders.

Developer

Kaplan India Pvt. Ltd.
09.2010 - 02.2012
  • Developed and managed eLearning content at Kaplan India using Adobe eLearning tools and Camtasia for video editing, delivering engaging and effective training programs

Education

B. Tech - Computer Science And Engineering

Vishveshwarya Institute of Engineering And Technology, Ghaziabad
04.2001 -

UP Technical University

Intermediate -

B.H.I.C, Uttar Pradesh
07-2005

High School -

B.H.I.C, Uttar Pradesh
07-2003

Skills

  • Risk mitigation planning
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Certification

PROZM Certified Professional: IT SAM

Hobbies

  • Watching and playing cricket
  • Trekking and outdoor adventures
  • Travelling and exploring new countries

Timeline

IT Manager (SAM) - Genpact
09.2022 - Current
Project Leader - Mothersonsumi Infotech & Designs Ltd.
10.2013 - 09.2022
Licensing Specialist - SoftwareONE India Pvt. Ltd.
03.2012 - 09.2013
Developer - Kaplan India Pvt. Ltd.
09.2010 - 02.2012
Vishveshwarya Institute of Engineering And Technology - B. Tech, Computer Science And Engineering
04.2001 -
B.H.I.C - Intermediate,
B.H.I.C - High School,

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NEELESH TIWARISoftware Asset Management Professional