Neelesh Tiwari
Retail Associate
Lucknow
Summary
To work with an organisation where I can learn more and prove my abilities. My aim is to grow with the organisation and contribute fullest on my part in the achievement of organisation goals.
Professional with strong background in brand management and marketing strategy. Skilled in developing and implementing campaigns that drive brand awareness and consumer engagement. Effective team player who adapts to shifting priorities, ensuring seamless collaboration and consistent results. Proven ability to leverage creativity and analytical thinking to enhance brand identity and market presence.
Overview
5
5
years of professional experience
Work History
Brand Associate
Aditya Birla
05.2025 - Current
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Completed floorsets, filled floor, and rang up customers.
- Led training sessions for new team members on company policies, procedures, and best practices for success in their roles as Brand Associates.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to individual customer needs.
- Maintained a comprehensive understanding of competitor activities, leveraging insights gained to inform brand positioning tactics.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
Brand Promoter
DIVINE COSMETIC
09.2021 - 05.2025
- Successfully launched new product lines by educating customers on features and benefits, leading to an increase in initial sales.
- Participated in in-store events and promotional activities to generate excitement and drive brand awareness.
- Collaborated with team members to achieve sales targets and maintain a positive customer experience.
- Proactively maintained product knowledge to accurately answer customer questions and address concerns.
- Proven experience in using persuasive sales techniques to close deals and achieve sales goals.
- Ability to quickly acquire and effectively communicate in-depth product knowledge.
- Skilled in product demonstrations, building rapport with customers, and effectively communicating key brand messaging.
- Shoppers Stop
- September 2021 to till date
Beauty Advisor
BEAUTY CONCEPTS PVT. LTD.
- 01.2020
- Ensure maximum customer satisfaction by providing exceptional and personalized service.
- Manage inventory and tracking daily sales target and achievement.
- Ensure stock is replenished by providing stock order to my superior to avoid any stock shortage in fulfilling customer needs.
- Taking constant feedbacks and requirements from customers.
- Taking initiatives for promoting brand on store level.
- Handling inward & outward of stock.
- Handling customer objections and giving them positive solution to ensure the retention of customer.
- NYKAA STORE
- YEAR :2020
Education
Graduation - B.Sc.
ALLAHABAD STATE UNIVERSITY
01-2020
INTERMEDIATE - undefined
UP STATE BOARD
01-2017
MATRICULATION - undefined
UP STATE BOARD
01-2015
Skills
Microsoft Office proficiency (Word, Excel, PowerPoint)
Outlook and project management skills
Salesforce and TFS knowledge
Bilingual: English and Hindi
DECLARATION
I hereby declare that all above written particular are true and correct to the best of my knowledge belief. PLACE : Lucknow Neelesh Tiwari
PERSONAL DETAILS
- Father name - Mr. Om Prakash Tiwari
- Mother name - Mrs. Vijay Prabha
- Date of birth - 15th October 2000
- Gender - Male
- Marital Status - Unmarried
- Nationality - Indian
Timeline
Brand Associate
Aditya Birla
05.2025 - Current
Brand Promoter
DIVINE COSMETIC
09.2021 - 05.2025
Beauty Advisor
BEAUTY CONCEPTS PVT. LTD.
- 01.2020
Graduation - B.Sc.
ALLAHABAD STATE UNIVERSITY
INTERMEDIATE - undefined
UP STATE BOARD
MATRICULATION - undefined
UP STATE BOARD