Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
Neelesh (Neel) Shetty

Neelesh (Neel) Shetty

Bangalore

Summary

Results-driven sales and account management professional with over 15 years of experience in inside sales and customer support. Proven ability to establish and nurture strong client relationships, identify growth opportunities, and implement strategic solutions that enhance revenue and retention. Recognized for an action-oriented approach that yields measurable outcomes, with core competencies in problem-solving, negotiation, and business development. Dedicated to maximizing customer satisfaction while driving business growth through proactive engagement.

Overview

22
22
years of professional experience

Work History

Inside Sales Manager

Kaseya/Unitrends MSP/Pulseway RMM
Bangalore
02.2021 - Current

Inside Sales Manager | Kaseya

Focus primarily on new customer acquisition, driving revenue growth through proactive sales strategies.

  • Managed both inbound leads and actively cold prospected to generate new business opportunities.
  • Maintain and develop relationships with accounts, providing account management support to ensure long-term customer success.
  • Work closely with resellers across North America and South America, supporting their sales efforts, providing product training, and driving upsell and cross-sell opportunities.
  • Engage with prospects and customers via phone, email, and virtual meetings to understand business needs and position Kaseya’s solutions effectively.
  • Successfully build and maintain a strong sales pipeline, exceeding sales targets, and contributing to overall business growth.
  • Utilized CRM tools to track sales activities, customer interactions, and forecast revenue.

Fleet Solution Specialist

Azuga, Inc Azuga, a Bridgestone company,
06.2018 - 01.2021

Inside Sales Specialist | Lead Generation | Business Development | Fleet Tracking | ROI | ELD/HOS | Telematics | Asset Tracking | Dash Cams | AI |

*Generate new Fleet Management business through a mixture of Telesales, Cold Calling, Networking, and Referrals.
*Product sales and monitoring operations.
*Meet monthly sales targets.
*B2B Selling.
*Engaging with Fleet Operators / Safety Managers / Maintenance Managers to understand their operational challenges.
*Maintaining and developing client relationships to grow revenue from those accounts.
*Analyzing customer Fleet data to understand a company's Fleet Management Needs.
*Proficient in Salesforce, and MS Office.

Business Development Specialist

06.2018 - 12.2019
  • Responsibilities included generating and pursuing sales leads, prospective clients through online research, and cold calling
  • Reach relevant audiences across the web
  • Qualify and convert opportunities
  • Walk client through our products and convert the sale
  • Initiation of customer interest, enquiry into products, services of the business.

Sales Manager

Exito Group
Bengaluru
10.2012 - 10.2016
  • Ensured smooth operations of delegate acquisition as well as all sponsorship activities
  • Actively involved in performance reviews of the team, and planning the incentive structures for the team members
  • Conducted market research on proposed events, target markets, and clients to ensure smooth operations
  • Worked closely with production, sponsorship, and marketing teams
  • Created a robust client database, and assisted the team in securing clients
  • Ensured all positions in particular events to be sold out.

Sales Manager

Naseba Communications Llc
04.2008 - 10.2012
  • Worked on 30+ events and training programs annually
  • High profile strategic events such as 1st and 2nd Qatar Alternative Energy Investor Summit; China
  • Investors Summit; Libya Expansion Summit; Modern Makkah; Kingdom
  • Investors Summit; CHIME Investment Summit; 1st and 2nd China Investors
  • Summit Mass Transit Summit; Algeria Infrastructure Summit
  • Managed the operations of the team responsible for FIS delegate sales in
  • Bangalore
  • Conducted market research on proposed events, target markets, and clients to ensure smooth operations
  • Worked closely with production, sponsorship and marketing teams.

Team Leader

Unisys
Bengaluru
01.2008 - 01.2010

Subject Matter Expert

First Indian Corporation Private Limited
01.2007 - 03.2008

Business Development Executive

Mphasis
Bangalore
03.2004 - 04.2006

Customer Service Executive

Bangalore
01.2003 - 02.2004

Education

Bachelors Of Business Management - Finance

Mangalore University

Skills

  • Business Development
  • Sales
  • International Sales
  • Lead Generation
  • Customer service management
  • Customer relationship building
  • Sales development
  • Client support
  • Partnership development
  • Pipeline management
  • Revenue forecasting
  • Sales forecasting
  • Cross-selling strategies

Languages

  • English, (Full Professional)
  • Hindi (Professional Working)

Personal Information

Title: Sales

Timeline

Inside Sales Manager

Kaseya/Unitrends MSP/Pulseway RMM
02.2021 - Current

Fleet Solution Specialist

Azuga, Inc Azuga, a Bridgestone company,
06.2018 - 01.2021

Business Development Specialist

06.2018 - 12.2019

Sales Manager

Exito Group
10.2012 - 10.2016

Sales Manager

Naseba Communications Llc
04.2008 - 10.2012

Team Leader

Unisys
01.2008 - 01.2010

Subject Matter Expert

First Indian Corporation Private Limited
01.2007 - 03.2008

Business Development Executive

Mphasis
03.2004 - 04.2006

Customer Service Executive

01.2003 - 02.2004

Bachelors Of Business Management - Finance

Mangalore University
Neelesh (Neel) Shetty