Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Neelima Bathula

customer support
Hyderabad

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Bench Sales Recruiter

TEXPERTS
04.2021 - 03.2025
  • Marketed bench consultants’ profiles to potential clients and vendors, leading to a 30% increase in placements.
  • Negotiated competitive rates and contract terms with clients and vendors, optimizing revenue generation and consultant satisfaction.
  • Perform job and task analysis to document job requirements and objectives.
  • Conducted regular market analysis to identify new business opportunities and stay updated with industry trends.
  • Source and recruit candidates by using databases, social media etc.
  • Provided regular status updates to management on bench consultants’ availability and placement progress.
  • Participated in networking events, job fairs, and industry conferences to build a strong professional network and generate new leads.

Sr. Customer Relationship Executive

VolksWagen
05.2019 - 03.2021
  • Assist sales team in business acquisitions, planning, retention and management.
  • Maintain complete and accurate customer correspondence data.
  • Develop and update client related reports.
  • Managing client relationships to build a reputation for excellent service and generate repeat business.
  • Negotiate and manage agreements through the business contract process.
  • Listening to customer requirements and presenting appropriately to make a sale.
  • Maintaining and developing relationships with existing customers in person and via telephone calls and email.
  • Cold calling to arrange meetings with potential customers to prospect for new business.
  • Responding to incoming email and phone enquirers.
  • Negotiating the terms of an agreement and closing sales.
  • Training new hires.

Communicative English Trainer

Institute of Language Management
05.2015 - 05.2016
  • Designed and developed instructional activities using data from student learning style assessments.
  • Employed diverse teaching approaches to help students of all abilities understand material.
  • Organized a detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
  • Planned, prepared and delivered lessons on British literature and grammar to 40 - 60 students daily in each classroom.
  • Taught English language to Lower and Middle-class students in a basic and understanding way of setting.
  • Conducted Dramas, Role - Plays and Dance performances to understand the English language in an entertaining way.
  • Encouraged participation by maintaining a positive attitude and proactively engaging students in activities and lessons.
  • Developed interesting lectures and educational activities to maximize learning within the classroom.

Education

B.Com - Computers

Govt City College
01.2012 - 01.2015

Skills

Client Servicing

Personal Information

  • Date of Birth: 01/18/94
  • Nationality: Indian

Timeline

Bench Sales Recruiter

TEXPERTS
04.2021 - 03.2025

Sr. Customer Relationship Executive

VolksWagen
05.2019 - 03.2021

Communicative English Trainer

Institute of Language Management
05.2015 - 05.2016

B.Com - Computers

Govt City College
01.2012 - 01.2015

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Neelima Bathulacustomer support