Neelima Bathula
customer support
Hyderabad
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Bench Sales Recruiter
TEXPERTS
04.2021 - 03.2025
- Marketed bench consultants’ profiles to potential clients and vendors, leading to a 30% increase in placements.
- Negotiated competitive rates and contract terms with clients and vendors, optimizing revenue generation and consultant satisfaction.
- Perform job and task analysis to document job requirements and objectives.
- Conducted regular market analysis to identify new business opportunities and stay updated with industry trends.
- Source and recruit candidates by using databases, social media etc.
- Provided regular status updates to management on bench consultants’ availability and placement progress.
- Participated in networking events, job fairs, and industry conferences to build a strong professional network and generate new leads.
Sr. Customer Relationship Executive
VolksWagen
05.2019 - 03.2021
- Assist sales team in business acquisitions, planning, retention and management.
- Maintain complete and accurate customer correspondence data.
- Develop and update client related reports.
- Managing client relationships to build a reputation for excellent service and generate repeat business.
- Negotiate and manage agreements through the business contract process.
- Listening to customer requirements and presenting appropriately to make a sale.
- Maintaining and developing relationships with existing customers in person and via telephone calls and email.
- Cold calling to arrange meetings with potential customers to prospect for new business.
- Responding to incoming email and phone enquirers.
- Negotiating the terms of an agreement and closing sales.
- Training new hires.
Communicative English Trainer
Institute of Language Management
05.2015 - 05.2016
- Designed and developed instructional activities using data from student learning style assessments.
- Employed diverse teaching approaches to help students of all abilities understand material.
- Organized a detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Planned, prepared and delivered lessons on British literature and grammar to 40 - 60 students daily in each classroom.
- Taught English language to Lower and Middle-class students in a basic and understanding way of setting.
- Conducted Dramas, Role - Plays and Dance performances to understand the English language in an entertaining way.
- Encouraged participation by maintaining a positive attitude and proactively engaging students in activities and lessons.
- Developed interesting lectures and educational activities to maximize learning within the classroom.
Education
B.Com - Computers
Govt City College
01.2012 - 01.2015
Skills
Client Servicing
Personal Information
- Date of Birth: 01/18/94
- Nationality: Indian
Timeline
Bench Sales Recruiter
TEXPERTS
04.2021 - 03.2025
Sr. Customer Relationship Executive
VolksWagen
05.2019 - 03.2021
Communicative English Trainer
Institute of Language Management
05.2015 - 05.2016
B.Com - Computers
Govt City College
01.2012 - 01.2015
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