Neelima Tyagi

• Currently managing sales of SAP S/4HANA Public Cloud solutions, driving enterprise-level digital transformation initiatives for clients.
• Experienced in selling Application Management Services (AMS) using a value-based, consultative approach to identify and address client needs.
• Spearheaded B2B sales for the Upadhi.ai job portal platform, successfully onboarding new clients, and significantly increasing subscription revenues.

Client Engagement and Delivery Alignment.

• Collaborated cross-functionally with delivery teams to align service offerings with customer requirements, ensuring seamless project execution, and sustained client satisfaction.

Talent Solutions and Resource Management.

• Sold staff augmentation services across multiple industries, focusing on client-specific talent needs.
• Built and maintained a comprehensive client database at Upadhi.ai, improving lead targeting and sales pipeline management.

• Lead Generation and Prospecting
• Client Relationship Management
• Sales Strategy Development
• Market Research and Analysis
• Product Knowledge and Demonstration
• Team Management and Leadership
• Proposal Development and Contract Negotiation
• Collaboration with Technical and Implementation Teams

• Crafting and enacting strategic plans for new business ventures and customer expansion.
• Leading market research and competitive analysis to seize growth opportunities.
• Nurturing client relationships, addressing needs, and ensuring satisfaction.
• Collaborating across teams for impactful sales strategies and seamless customer journeys.

• Coordinated with customers to discuss debit payments, ensuring clear communication.
• Assessed individual requirements, offering flexible payment plans or recalculating payments as needed.
• Provided consultative advice to customers has shopping requirements, offering actionable recommendations for their requirements.
• Maintained professionalism and empathy in all interactions, building positive customer relationships and trust.

• Ensure the safety and pleasure of passengers during the flight by conducting safety briefings and demonstrating safety procedures.
• Providing outstanding customer service to passengers, including greeting them, answering their inquiries, and attending to their needs throughout the flight.
• Managing and serving food, beverages, and other amenities to passengers during flight, as well as ensuring that sufficient supplies are available.
• Collaborating with other cabin crew members and flight deck personnel to ensure passengers have a safe and enjoyable flight.