Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Affiliations
Websites
Work Availability
Certification
Quote
Generic
NEELOUFAR GHOUSE

NEELOUFAR GHOUSE

CLOUD ENGINEER
BURNABY,BRITISH COLUMBIA

Summary

A Cloud Computing Certified professional with nearly a decade and a half years of experience in supporting the corporate Enterprise Cloud Strategy and implementing best practices associated with all aspects of Cloud offerings. Deft in contributing towards continual service improvement activities related to the delivery of cloud services and project deployment. Moreover, a deep understanding of cloud computing industry trends with regards to technology and its adoption.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

GLOBAL CLOUD OPS MANAGER

FORD MOTORS PVT LTD
CHENNAI
11.2014 - 05.2023
  • Managed team of 8 across AP security cloud operations.
  • Facilitated continuous improvement initiatives with successful changes affecting operations.
  • Managed projects for leading technology solutions provider dedicated to helping customers build, manage, optimize and secure IT infrastructures.
  • Communicated with clients to understand system requirements.

Technical Lead

COGNIZANT TECHNOLOGY SOLUTIONS
CHENNAI
05.2011 - 09.2014
  • Spearheaded a team of 10 analysts for Tier-1 & 2 End User Computing and network infrastructural requirements and support.
  • Accountable for high-priority incidents and ensured maintenance of flexible schedule and responded to incidents after-hours

Senior Technical Analyst

SCOPE INTERNATIONAL PVT LTD
CHENNAI
09.2008 - 03.2011
  • Assessed software problems and utilized troubleshooting tools to swiftly resolve issues.

Education

PG DIPLOMA - CLOUD COMPUTING

GREAT LAKES MANAGEMENT
CHENNAI
07.2019

MBA - HUMAN RESOURCES

UNIVERSITY OF MADRAS
CHENNAI
03.2009

Bachelor of Science - Microbiology

UNIVERSITY OF MADRAS
CHENNAI
04.2007

Skills

  • Cloud Computing
  • Cloud Engineering
  • Cloud Architecture
  • IT Solutions
  • IT Infrastructure Management
  • Cost Optimization
  • IT governance
  • Cloud security
  • Project DeploymenT
  • Network Infrastructure Administration
  • AZURE
  • GCP
  • Python
  • Terraform
  • GitHub
  • Incident Priority Assessment
  • Resolution Team Engagement
  • Post-Incident Review

Accomplishments

  • Awarded as Best Trainer for conducting education sessions to the customers on Cloud Technology and how better they can utilize it.
  • Consistently maintained high customer satisfaction ratings.

Timeline

GLOBAL CLOUD OPS MANAGER

FORD MOTORS PVT LTD
11.2014 - 05.2023

Technical Lead

COGNIZANT TECHNOLOGY SOLUTIONS
05.2011 - 09.2014

Senior Technical Analyst

SCOPE INTERNATIONAL PVT LTD
09.2008 - 03.2011

PG DIPLOMA - CLOUD COMPUTING

GREAT LAKES MANAGEMENT

MBA - HUMAN RESOURCES

UNIVERSITY OF MADRAS

Bachelor of Science - Microbiology

UNIVERSITY OF MADRAS
  • Google Certified Professional Cloud Security Engineer

Affiliations

  • Served as PRESIDENT TOASTMASTERS - FORD CHENNAI TOASTMASTERS CLUB - TERM JAN'23 - JUN'23.
  • Served as ASSOCIATE VP EDUCATION - FORD CHENNAI TOASTMASTERS CLUB - TERM JUL'22 - DEC'22.
  • Volunteered various NGOs as Scribe, storyteller to kindergarten kids, counseling rural college students

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Google Certified Professional Cloud Security Engineer

Quote

Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
NEELOUFAR GHOUSECLOUD ENGINEER