Summary
Overview
Work History
Education
Skills
Timeline
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Neelu Rai

Sr. Team Leader
NEW DELHI

Summary

Exceptional Operations Team Leader understands how to motivate, plan, track, and monitor achievement of operational goals. Possesses seasoned abilities with identification of operational issues and the methods to address them. Brings a Bachelor’s degree with 9 years of operational team leader experience.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Team Leader

Indian Health Origination
New Delhi
07.2012 - Current
  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities

Sales Representative

Spectranet Pvt Ltd
11.2009 - 07.2012
  • Schedule appointments for, to meet with prospective customers or for customers to attend sales presentations
  • Explain products, services and answer customer’s questions
  • Other duties included maintain data, daily reports and entered leads in CRM.

World Phone Internet Service Pvt. Ltd
09.2008 - 11.2009
  • Job includes out bound calling, Sales, Recharge, retention, welcome calls, & handle customer care
  • Increase to sale of World Phone Product & Recharge vouchers & search new Customers with the help of company data
  • Maintain the service quality & retention existing customers.

Education

Diploma in DBCE (Diploma - Basic Computer Education

F- Tech Computer Education Center, Lajpat Nagar.
New Delhi

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Shri Guru Teg Bhadur Khalsa Girls Sr. Sec. School, Higher Secondary School

Bachelor of Arts - Art

Mahatma Gandhi University
03.2011 - 07.2014

Skills

Operating Systemundefined

Timeline

Team Leader

Indian Health Origination
07.2012 - Current

Bachelor of Arts - Art

Mahatma Gandhi University
03.2011 - 07.2014

Sales Representative

Spectranet Pvt Ltd
11.2009 - 07.2012

World Phone Internet Service Pvt. Ltd
09.2008 - 11.2009

Diploma in DBCE (Diploma - Basic Computer Education

F- Tech Computer Education Center, Lajpat Nagar.

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Shri Guru Teg Bhadur Khalsa Girls Sr. Sec. School, Higher Secondary School
Neelu RaiSr. Team Leader