Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Neeraj Anilkumar Rajani

LONDON

Summary

Dynamic Customer Service Representative with a proven track record in enhancing customer experiences and loyalty through effective communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

TESCO
London
11.2024 - Current
  • Assisted customers with product enquiries, navigation, and issue resolution, enhancing overall shopping experience.
  • Resolved customer concerns professionally, leading to increased customer retention and loyalty.
  • Delivered friendly and efficient service in a high-volume retail environment.
  • Supported multiple departments during busy periods, maintaining operational flow and customer satisfaction.
  • Maintained shopfloor standards through shelf replenishment, stock rotation, and organization.
  • Followed company procedures for safety, hygiene, and store operations.

Key Skills: Customer Service • Teamwork • Problem Solving • Retail Operations • Time Management

Assistant Producer

A-Z Media
Kochi
01.2021 - 08.2024
  • Coordinated with producers and directors during pre-production and production stages to streamline project execution.
  • Managed scheduling, crew coordination, and daily production planning to ensure efficient workflow.
  • Organized call sheets, production documents, and shoot logistics to facilitate seamless production operations.
  • Communicated with team members to ensure smooth workflow on set.
  • Assisted with location preparation, equipment setup, and general production needs.
  • Contributed to creative discussions and provided input during project development.
  • Ensured tasks were completed on time in fast-paced production environments.

Key Skills:

Production Coordination • Team Collaboration • Scheduling • On-set Support • Organization • Communication • Problem Solving

Education

Master of Arts - Filmmaking

University For The Creative Arts
Farnham
09.2025

Bachelor of Science - Electrical And Electronics Engineering

TKM College Of Engineering
Kollam, Kerala
07.2023

Skills

  • Customer service
  • Communication
  • Problem solving
  • Team collaboration
  • Stress management
  • Time management
  • Scheduling
  • Technical troubleshooting
  • Project management
  • Production coordination
  • Cultural awareness
  • Visual storytelling

Accomplishments

• Best Horror Screenplay – Melbourne International Screenplay Awards
• Honourable Mention (Feature Screenplay) – Makizhmithran International Film Festival
• Finalist – OH SCARES International Film Festival
• Quarter-Finalist – Monthly Film Festival

Optional upgrade if you want it to look stronger on a CV:

Selected For:
• International festival and competition recognition for feature screenplay The Devil’s Covenant.

Timeline

Customer Service Representative

TESCO
11.2024 - Current

Assistant Producer

A-Z Media
01.2021 - 08.2024

Master of Arts - Filmmaking

University For The Creative Arts

Bachelor of Science - Electrical And Electronics Engineering

TKM College Of Engineering
Neeraj Anilkumar Rajani