Dynamic Advanced Software Developer with expertise in Amdocs, specializing in optimizing large-scale operations and enhancing Telecom solutions. Proficient in Java and Microservices, with a proven ability to solve complex problems and drive impactful results. Experience with Camunda BPM and Spring Boot has led to significant improvements in business process workflows, reflecting a strong commitment to innovation and efficiency. Career goals include leveraging advanced technologies to further enhance operational effectiveness within the telecom sector.
Order Handling Project :
Streamlined Backend Processes: Order Handling system manages order handling operations to optimize and streamline backend processes post customer order submissions.
Workflow Integration: Resolved and channeled orders into distinct workflows, ensuring seamless integration with various downstream systems, including Real-Time Billing, Charging, Shipping, and Service Order Management.
Efficient Orchestration: Leveraged the Camunda Orchestrator tool to efficiently manage and coordinate diverse business steps, enhancing overall process efficiency.
Mass Framework Project :
Standardized Mechanism: The Mass Framework provides a standardized mechanism for the creation, update, and monitoring of mass operations within the Amdocs Commerce & Care Suite platform.
Development and Support: Developed and supported customers for numerous mass jobs, transforming large-scale operations into smaller, manageable bulk operations.
Domain Expertise: Created a variety of mass jobs dealing with other domain entities, such as Real-Time Billing, Amdocs Care, and High-Volume Orders.
Order Caputre Project :
Amdocs Commerce offers a comprehensive suite of business functions that empower consumers, such as Self Service portals and Call Center applications, to facilitate specific order capture flows.
Customer Support: Assisted customers in executing various flows, including adding offers, replacing offers, changing ownership, terminating offers, and suspending offers.
Enhanced and Supported Order Capturing: Improved and supported capabilities for browsing, searching, and cart creation to optimize the order capturing process.
Streamlined Processes: Streamlined order validation, submission, and amendment processes, enhancing overall process efficiency.
Inventory Management: Enhanced inventory creation and modification functionalities for better inventory control and management.
got oppertunity to visit Amdocs site in Guadalajara, Mexico to support the production activity for the T-Mobile customer
5 Years 8 Months