Neeraj Chandola

• Recruitment and Talent Acquisition:

Developed and implemented recruitment strategies to attract qualified candidates.

Organized career fairs and recruiting events to meet potential candidates.

Analyzed market trends in the labor market and competitors' compensation packages.

• HR Strategy and Planning:

Aligned HR strategies with business goals.

Collaborated with leadership to understand and address business needs.

Designed compensation packages competitive in the marketplace.

• Employee Relations and Engagement:

Resolved complex employee relations issues.

Conducted investigations and provided solutions for workplace conflicts.

Developed strategies to enhance employee engagement.

• Performance Management and Development:

Developed and managed performance appraisal systems.

Provided guidance on career development and succession planning.

Managed change initiatives to support business growth.

• HR Policy Development and Compliance:

Developed and communicated HR policies and procedures.

Ensured consistent policy application across the organization.

Ensured organizational compliance with employment laws.

• Leadership and Team Management:

Led and mentored HR professionals.

Provided guidance on HR business partner responsibilities.

• Data Analysis and Reporting:

Used HR metrics for program effectiveness assessment.

Prepared and presented reports on key HR metrics and trends.

• HR Technology and Systems:

Oversaw HRIS systems implementation and utilization.

Stayed current with HR technology trends for process improvement.

• Led BPHR Team for ~1500 employees, providing strategic guidance on HR/ER risk management, employment laws, and policy development
• Responsibilities Included:
• Partnered with executives on strategic workforce planning to meet current needs and align with short-term and long-term forecasts in the RCM industry
• Designed and harmonized HR policies for Hyderabad and Jaipur, ensuring compliance with legal requirements
• Rolled out successful D&I initiatives and established PoSH prevention and awareness mechanisms for statutory compliance
• Managed HR for the Technology wing and Product Development Team in Ahmedabad
• Consulted with Directors and Vertical Heads to address issues related to processes and people dynamics
• Collaborated with HR COEs for tailored solutions, supporting recruiting and compensation processes during rapid growth (220 to 1400 employees in Hyderabad)
• Effectively managed HR communication, improved quality and frequency, and supported internal and external audits
• Played a key role in change management initiatives, including mergers and acquisitions, and set up three AGS health centers in Hyderabad, Ahmedabad & Jaipur
• Implemented talent engagement and retention strategies, reducing attrition rates in a dynamic and competitive business environment
• Key Achievement: Fostered a culture of Strategic Business Partnership, cultivating initiatives such as CSR, Gender Diversity, Succession Planning, Talent Management, Employee Well-being, Effective Rewards and Recognition Programs, Market Research, and Salary Corrections, with a focus on optimizing span of control

• Led a team of HR Business Partners for Google Processes, overseeing 1200 employees
• Responsibilities Included:
• Collaborating with Google Program Managers to implement performance management and career development programs
• Handling disciplinary and performance-related discussions, taking necessary actions in line with policies
• Managing appraisal data, leading discussions on promotion recommendations, bonuses, and other compensation
• Enhancing employee satisfaction scores through surveys, analysis, and action planning
• Driving team development through mentoring, assignments, and training for team members

• Led the HRBP Team and was responsible for aligning the overall people strategy with the business strategy by leveraging on the existing people systems, processes and initiatives for International Business Units covering over 1500 employees
• Responsibilities included:
• Day-to-day administration, communication, implementation and adherence of HR policies and programs
• Resolving complex employee relation issues by recommending corrective actions
• Partnering with managers to develop and implement performance management and employee development programs
• Team Development: Mentoring, providing assignments and training to team members

• Quality checks and Audits
• Preparing audit checklist and conducting audits
• Sharing observations and Tracking Feedback