Resourceful manager with a proven track record of successfully coordinating and monitoring operations across multiple departments. Dedicated leader and problem-solver focused on streamlining processes to reduce costs and enhance organizational efficiency. Highly committed with a strong work ethic to uphold the quality of services and products.
Overview
13
13
years of professional experience
Work History
Zonal Manager
Apex Pay Technologies Pvt. Ltd.
01.2022 - 01.2024
Managing & Product Development
Carrying P&L and Sales Growth responsibility as Director in the Fintech atmosphere.
Building partnerships and relationships/networking.
Negotiation/Communication and Problem-solving skills.
Being detail-oriented.
Risk management.
Handling Operations expectations Month on Month.
Product Development as need be from Client side.
Checking Analytics of Payment settlements on daily basis through Pay in & Pay out modes.
Banking & Institutional Coordination.
Lead a result-oriented team and is responsible for managing the Profitability, ensuring high quality service and Customer Relationship Management.
Assistant Manager - SCM
Dealshare (Brisam Retail Pvt. Ltd.)
09.2021 - 11.2021
Taking care of all operations warehouse activity (Vendor & Bulk GRN, PUTWAY, RTO Return, Outbound Order Processing & maintain inventory).
Handling a team of 41 employees for all warehouse activity.
Handling all vendor receiving and dispatch.
Deputy Manager – SCM
Grofers India Pvt. Ltd.
11.2020 - 08.2021
Responsible for all activities happened in Fulfillment Centre. Also, in charge of the accuracy of all the data kept in the Inbound, Inventory and out bond of stock.
Worked as Deputy Manager in Grofers.
I was worked in 1.57k Sqft warehouse.
Taking care of all operations warehouse activity (Vendor & Bulk GRN, PUTWAY, RTO Return, Outbound Order Processing & maintain inventory).
Handling 600+manpower for all warehouse activity.
Handling inventory of 26 Lakh.
Handling all vendor and bulk receiving.
RTO and put away clear on daily basis.
2000+ Order dispatch done on daily basis.
Dispatching the 2 Lakh+/day.
Managing the daily team activities and ensure the daily operations run smoothly.
Dispatch as per customer requirement generated a multiple pick-list as per FIFO.
Ensure properly DC cleanness and Hygiene on daily basis.
Ensuring optimum inventory levels to achieve maximum cost savings without hampering the inward and outward process.
Project identification, defining solution, Testing the solutions and implementation on floor.
Executive – SCM
Huawei Telecommunications Pvt. Ltd.
11.2015 - 03.2020
Responsible for all the inventory auditing. Also, in charge of the accuracy of all the data kept in the Inbound and out bond of stock.
Worked as Project Control Manager (PCM).
Team handling.
Handling Issues in ISDP.
PR/PO Management.
Create PAC and take sign off from Airtel.
Maintain DPR and send report on daily basis.
Managing excess and ageing stock.
Creating and maintaining spreadsheets to report and analyze data.
Presenting written reports and analyses to senior managers.
Coordinating the shipment of goods from the warehouse.
Manage the Cab service (Cab Dispatcher) for Employees.
Setting operational standards for all staff to follow.
Leader – SCM
Sankyu India Logistics & Engineering Private Ltd
02.2015 - 11.2015
Responsible for all the inventory aspects on the site such as stock location and availability, replenishment control and inventory auditing. Also, in charge of the accuracy of all data kept on the receiving, production, and shipment of stock.
Maintaining optimal stock levels to ensure timely availability of products.
Managing an Inventory team of 110 Employee’s.
Setting operational standards for all staff to follow.
Managing excess and ageing stock.
Creating and maintaining spreadsheets to report and analyze data.
Recruiting, hiring and managing a team of Inventory Counters.
Presenting written reports and analyses to senior managers.
Coordinating the shipment of goods from the warehouse.
Manager – System Administration
SEED (Kishangarh Delhi)
06.2014 - 10.2014
Responsible for all the aspect in the office such as Domain Management, Internet, System Administration, Troubleshooting & Configuration.
Knowledge and understanding of information technology operations, responsibilities, processes, and procedures.
Proficient in PC and network software use and enhancement.
Plan, implement and maintain service level agreements for tech support.
Coordinate with vendors for equipment repair and maintenance - computers, copiers, printers and other devices.
Configure and QC newly deployed laptop computers for outside.
Team Leader – IT Department
BHARTI REALTY LIMITED
07.2013 - 05.2014
Company Overview: BHARTI REALTY Limited with WIPRO on the payroll of APEX SERVICES.
Responsible for the day-to-day IT requirements of the company such as user Management, trouble shooting, Change/Incident Management help and advice.
Maintaining desktop application, local area networks, IT security and telecommunications.
Responsible for hardware and software installation, maintenance and repair.
Performing routine audits of systems and software.
Management of server software and associated backup routines.
Responsible for weekly, monthly and quarterly activities of security policies (BH, Inventory, software updating).
Daily Complaint Analysis, feedback forms analysis, SLA analysis and Report to Project Manager.
Plan, implement and maintain service level agreements for tech support.
Coordinate with vendors for equipment repair and maintenance - computers, copiers, printers and other devices.
Configure and QC newly deployed laptop computers.
Review IT change requests for accuracy based on defined and documented procedures and reject for cause or provide final approval as appropriate.
Attending Daily, Weekly or Monthly Client meetings on behalf of the process teams.
Answer technical inquiries related to Change Management tools and process.
Change Management reporting and providing information to senior management.
BHARTI REALTY Limited with WIPRO on the payroll of APEX SERVICES.
Senior Engineer – IT Department
BHARTI REALTY Limited
06.2011 - 07.2013
Company Overview: BHARTI REALTY Limited with IBM on payroll of 3i InfoTech Consultancy Limited.
BHARTI REALTY Limited with IBM on payroll of 3i InfoTech Consultancy Limited.
Engineer – IT Department
BHARTI AIRTEL Limited
10.2010 - 06.2011
Company Overview: BHARTI AIRTEL Limited with IBM on the behalf of PCS Technology Pvt. Ltd.
BHARTI AIRTEL Limited with IBM on the behalf of PCS Technology Pvt. Ltd.