Neeraj Kumar

Working in Invoice to Pay process and managing the below responsibilities.

1. Invoice Receipt and Processing

· Manage/control the general e-mail boxes, assign invoices

· Invoice data entry in mainframe

· Match invoices to mainframe Purchase Orders

· Match invoices with GRN (3 Way Match Cases)

· Manage approvals

· Manage discrepancies/missing data with stakeholders where necessary

· Ensure Deposits/Prepayments to suppliers in line with policy.

2. Payment processing

· Generate and complete the payment documents based on the policies and timelines

· Process manual and batch payments

· Generate the Payment Authority document from system AP Module & disseminate to relevant station finance

3. Compliance & Reporting

· Generate Reports in line with the AP Monthly Reporting Cycle and submit to endorsement and approval

· Prepare the vendor reconciliation statement in line with the plan and procedures

· Prepare the adjusting journal entries on AP transactions upon instructions from Supervisor

· Manage Vendor query and provide the resolution

4. Prepare MBR and present to stakeholders

5. Calibrate with cross team management

Gathered Potential knowledge in Global Banking & Market Operation- Large corporate, Real Estate, Commercial and Business Banking Clients-Treasury Fulfilment, Service implementation, Quality Assurance
The Onboarding team deals with opening of DDA/Savings/Certificate of Deposit accounts for
corporate clients. The request is received through various entry channel (Email & Applications) and
account is opened in mainframe post Authentication & Entitlement of legal documents and
authorized signer.
The Closing team deals with deleting all treasury services like CashPro, ACH, Wire, Swift, ARP,
Lockbox etc. those are linked to an account and transfer of funds before closing the account.
The Maintenance team deals with modification in existing account i.e. Account Legal name change,
Signers addition or deletion due to merger/acquisition or any internal changes in the business.
The KYC/Client Due Diligence team deals with KYC validation, Legal documents collection,
Authentication & Entitlement, house the documents in Bank’s repository and Authorized Signer list
updation in mainframe screens. Perform KYC periodic review and refresh, initiate closure of account
in case KYC failure
The Applications and Documents used to perform daily work e.g. GFS, Icon/GSS, BOSS, VISION,
Image View etc. and Banking Signature Card, Banking Resolution & Incumbency, Signer’s
Identification Docs, Account Closing Letter etc.
The Quality Assurance & Review Team performs the audits of the transactions and ensure the 100%
accuracy performed in sync with enterprise Risk & Quality module. Adopt progressive approach and
gain efficiency by using quality tools. The testing data collection is based on 95/5 methodology and
audit performed on predefined checklist prepared for the business.

Roles & Responsibilities:

1. Stakeholder Management

· Engage cross team stakeholders and internal business partners associated with operational area

· Discuss with stakeholders and complete the task within Service Level Agreements (SLAs)

· Coordinate with business partner to understand their requirements/any business changes

· Present Monthly Business Review deck to stakeholders to give business updates

· Consult with stakeholders for business challenges & possible solutions

2. Process Management

· Standard Operating procedures creation/modification as per business

· Resource planning and allocation to the operation sub functions

· Monitor & achieve the monthly KPIs for the business

· Work on Risk Self-Assessment and ensure Risk, Control and Regulatory Metrics defined and meet for the business

· Create/Review/Modify Failure Mode Effect Analysis (FMEA) of the process

· Create/Modify Process Maps for the business

· Conduct Process Governance (PG) review and ensure SOP, Process Maps, FMEA and Performance synced with each other

· Verify high dollar transaction and approve as per Delegation of Authority (DOA) limit

· Create test of control/quality review checklist on the basis of operational & regulatory risk alignment

· Share daily business update with senior leaders and Business partner

· Deals with Escalations and follow up status from upstream/downstream teams

· Handles high level Query Management via email, chat, Call etc. from business partner

· Play subject matter expertise (SME) role in business initiatives/improvement projects

· Identify business improvement opportunity and implement the solutions post discussion with stakeholders obtaining the required approvals which help to gain business efficiency

· Report monthly KPIs and Risk Assessment output in Dashboard for SLTs view

· Prepare Monthly Business Review (MBR) deck for senior leaders and present to Stakeholders

3. People Management

· Manage Individual targets i.e. productivity, Turnaround time and Accuracy

· Evaluate team performance and providing the training as applicable

· Conduct one on one with direct reportee and share the performance, progress and area of opportunities

· Conduct appraisal discussion with team as per company appraisal cycle

· Hire and on-board new candidate as per business requirement

· Keep an eye on daily inventory and ensure it’s closed by EOD

· Manage staffing and shrinkage on daily basis to avoid any business disruption

· Ensures team follow the SOPs and complete the work accordingly with the sense of risk management and regulatory guidelines

4. Project Management

· Worked on GSS (Straight through processing) STP application migration and owning the below responsibility

o Create TAR for all the activities and tracking updates

o Sharing periodic reports with stakeholders

o Identify and allocate UAT resources

o Observing UAT test and sharing feedback with tech team looping all the stakeholders

· Worked on Onboard Assist (OBA) application migration

o Create TAR for all the activities and tracking updates

o Sharing periodic reports with stakeholders

o Identify and allocate UAT resources

o Observing UAT test and sharing feedback with tech team looping all the stakeholders

5. Process Improvement

· Worked on Green Belt Projects

o Account Closing Backlog inventory reduction

o Account opening 5 Days SLA improvement

· Worked on time saving project which helped two FTEs benefit

· Worked on Financial benefit project- Saved $20 dollar interest amount adjusted via GL

6. Business Continuity Plan/Operational Risk Management

· Create/Modify BRP documents as per business need

· Create/Modify BIA documents as and when required

· Conduct BCP test and share the reports with leaders

o Collect BCP test evidences and get that closed on the portal

o Address any observation shared by BCP team

· Create Risk Assessment Questionnaire (RAQ) in calibration of Migration team

· Focus on Legal and Regulatory compliance and ensure to meet the expectations

· Periodically Review Control Matrix and make changes if required