Neeraj Kumar
Manager Portfolio Control And Governance
Nagpur
Summary
Seasoned Banker with 15 years of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards and regulations. Well-versed in comprehensive analysis of operations, process improvement recommendations and best practice introduction.
Overview
17
17
years of professional experience
Work History
Manager Portfolio Control and Governance
Mashreq Global Services ( Subsidiary of Mashreq Bank)
05.2023 - Current
- Manage a team responsible for conducting RCSA reviews across Business Banking units.
- Oversee the development and implementation of risk mitigation strategies based on RCSA outcomes.
- Manage the Business Banking portfolio to address observations raised by the Central Bank and the Bank’s AML team.
- Implement measures to mitigate compliance risks and ensure adherence to AML and other regulatory requirements.
- Oversee the governance framework of Business Banking, including New-to-Bank (NTB) processes and Know Your Customer (KYC) reviews.
- Ensure all processes comply with regulatory and internal policy standards.
- Maintain and regularly update the unit’s Risk Register to ensure comprehensive risk identification and monitoring.
- Provide insights and analysis on trends or advancements from assessment results to improve risk management practices.
- Coordinate and manage audit reviews for Business Banking operations.
- Assist in resolving and closing audit issues promptly while ensuring compliance with regulatory requirements and internal guidelines.
Manager Compliance
Mashreq Global Services ( Subsidiary of Mashreq Bank)
11.2021 - 05.2023
- Assist in development and implementation of an effective independent Quality Assurance and risk & control framework across Compliance Function including international locations.
- Execute periodic reviews as part of monitoring & testing to ensure Bank’s internal procedures/policies remain compliant; providing guidance as necessary.
- Track implementation of recommendations & regularization of exceptions, if any, identified during periodic assessments of unit's risk and control .
- Exchange insights and best practices in unit's risk register review
- Provide necessary guidance to other compliance units in finalizing the relevant procedures,risk & control of their respective unit.
- Assist Head Office Compliance in annual review & update of Compliance Policies – Banks’ AML/ KYC/ Sanction and ABC Policy
- Assist Unit Manager & Group Head of Compliance in the implementation of strategic initiatives.
Represent Compliance in any project as directed by Unit Manager/ Head of Compliance.
Assistant Governance Manager ( Business Banking )
Mashreq Bank
02.2018 - 11.2021
- Develop and manage internal control and governance standards for customer onboarding in SME segment
- Develop and manage portfolio monitoring and governance with focus on online channel usage, KYC accuracy and site visits
- Focus on high risk customers for patterns etc
- Ensure that the KYC alerts and client profile are validated and required actions taken
- Review, monitor and control departmental high risk items such as MER, ONR and deferrals
- Implement compliance requirements laid down by central bank guideline.
Sr. Customer Service Officer
Mashreq Bank
07.2011 - 02.2018
- Managing service needs of all CIBG(corporate and investment banking group) & SME(small and medium enterprise) includes WPS and Non WPS salary transfer for their employee
- Adhere to all policies with regard to KYC/ AML as set out by the bank from time to time.
Financial Planner
Mashreq Bank, PSC
11.2010 - 07.2011
- Ensures all components of the Key sales process is used during client interaction
- Develops new and expands existing client relationship by participating in business development activities, proactively reviewing client's current and changing financial needs, and promoting products and services
- Analyzes personal and financial data to deepen current, profitable client relationships
- Keeps clients informed of products, services, special promotions, and provides appropriate financial solutions
Associate Financial service Manager
ICICI PRUDENTIAL LIFE INSURANCE PVT LTD
03.2009 - 05.2010
- Education via consultative review and proactive contact, Focusing on product visibility to distributors & retailers thereby increasing sales of product range
- Building & maintaining relations with clients, generating business from the existing accounts and achieving profitability & increased sales
- Interfacing with the clients for suggesting the most viable product range and cultivating cordial relations for securing repeat business
- Channel Management: Managing 3 Corporate Channels
- Team Management: Managing a team of 50 Referral
- Partners.
Health Assurance Trainee
ICICI PRUDENTIAL
07.2008 - 12.2008
- Manage a team of Doctors to market a wide range of
- Health insurance products to individual clients
- Empanelment of new clinics in Mumbai area for Business as well as for Policy medicals also Implementing sales promotion activities in Clinic and hospital.
Education
CAMS-RM ( Advanced Certification In Risk Managemen - Risk Management
ACAMS
05.2024
CAMS-AML - AML
ACAMS
07.2020
POST GRADUATE PROGRAM IN MANAGEMENT AND INSURANCE - Insurance And Management
SIES SCHOOL OF MANAGEMENT
Mumbai06.2008
Skills
- Governance and Policy Development
- Leadership and Team Management
- Risk Management
- Audit and Investigation
- Regulatory Knowledge
Timeline
Manager Portfolio Control and Governance
Mashreq Global Services ( Subsidiary of Mashreq Bank)
05.2023 - Current
Manager Compliance
Mashreq Global Services ( Subsidiary of Mashreq Bank)
11.2021 - 05.2023
Assistant Governance Manager ( Business Banking )
Mashreq Bank
02.2018 - 11.2021
Sr. Customer Service Officer
Mashreq Bank
07.2011 - 02.2018
Financial Planner
Mashreq Bank, PSC
11.2010 - 07.2011
Associate Financial service Manager
ICICI PRUDENTIAL LIFE INSURANCE PVT LTD
03.2009 - 05.2010
Health Assurance Trainee
ICICI PRUDENTIAL
07.2008 - 12.2008
CAMS-RM ( Advanced Certification In Risk Managemen - Risk Management
ACAMS
CAMS-AML - AML
ACAMS
POST GRADUATE PROGRAM IN MANAGEMENT AND INSURANCE - Insurance And Management
SIES SCHOOL OF MANAGEMENT
Similar Profiles
Neeraj KumarNeeraj Kumar
Manager Compliance at Mashreq Global Services ( Subsidiary of Mashreq Bank)Manager Compliance at Mashreq Global Services ( Subsidiary of Mashreq Bank)
NIRMAL RAJ SUDARSANNIRMAL RAJ SUDARSAN
MANAGER - Customer Transaction Profiling at MASHREQ GLOBAL SERVICES - MASHERQ BANKMANAGER - Customer Transaction Profiling at MASHREQ GLOBAL SERVICES - MASHERQ BANK
Rakshith SRakshith S
Senior Associate at Mashreq Global ServicesSenior Associate at Mashreq Global Services