NEERAJ KUMAR
Lucknow
Summary
Motivated Retail Supervisor with strong background in directing, training and motivating staff to achieve full potential and meet company goals. Demonstrated ability to optimize store operations, increase sales, improve customer satisfaction levels. Known for exceptional leadership abilities, problem-solving skills and commitment to achieving store targets. Proven history of success in conflict resolution and inventory management. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Shift Manager
zepto
lucknow
09.2024 - 05.2025
- Supervised daily operations and ensured adherence to company policies.
- Monitored inventory levels and facilitated stock replenishment processes.
- Trained new employees on operational procedures and safety standards.
- Maintained cleanliness and organization of work areas consistently.
- Managed daily cash intake by counting out registers and tabulating profits.
Assistant Store Manager
flipkart Internet Pvt.Ltd
lucknow
07.2025 - 2025
- Stock Accuracy
- Inventory Turnover
- Shrinkage Percentage
- Fill Rate
- Stock Availability
- Update inward and outward stock in Flipkart system
Data Entry Supervisor
in EFOS Edumarketers Pvt. Ltd. as Data Entry Operater.
Noida
02.2024 - 08.2024
- Accurately entered and updated data into computer systems, spreadsheets, and databases.
- Verified and cross-checked data for errors, ensuring 100% accuracy and consistency.
- Coordinated with team members and departments to gather and input relevant data on time.
- Scanned physical documents and converted them into digital formats for data entry and storage.
Retail Supervisor
Reliance smart
Noida
06.2022 - 12.2023
- Trained, managed and motivated employees to promote professional skill development.
- Audit on a daily basis, weekly, and monthly as per inventory requirements, damaged and loss RCA.
- Assisted the Store Manager in achieving monthly sales targets and implementing promotional strategies.
- Managed a team of [X] staff members, including floor executives, cashiers, and support staff.
- Handled cash management, billing accuracy, and end-of-day sales reconciliation.
- Trained new staff members, and conducted regular performance reviews for team development.
- Successfully reduced product wastage by implementing better inventory rotation and control.
Skills
- Inventory management
- Cash handling
- Customer service
- Team leadership
- Staff training
- Sales reporting
- Operations management
- Stock rotation
- Problem solving
- Audit compliance
- Roaster planning
- Staff meeting leadership
- Store reset and recovery
- Cash handling and reconciliation
- Leadership development
- Product sales
- Sales planning
- Customer engagement
- Customer relations
- Cycle counts and audits
- Inventory control
- Product knowledge
- Store operations
- Retail security
- Product merchandising
- Customer outreach
- Risk management
- Sales leadership
- Inventory oversight
- Staff scheduling
- Team building and motivation
Education
Bachelor of Arts -
UNIVERSITY OF LUCKNOW
TAKSHASHILA PUBLIC MAHAVIDHYALAYA BACHGAON KHERI01-2025
Intermediate Certificate -
NALANDA PUBLIC S N I C BANKAGAUN KHERI
BANKAGAUN KHERI 01-2017
High School Diploma -
NALANDA PUBLIC S N I C KBANKAGAUN HERI
KBANKAGAUN HERI 01-2015
Timeline
Assistant Store Manager
flipkart Internet Pvt.Ltd
07.2025 - 2025
Shift Manager
zepto
09.2024 - 05.2025
Data Entry Supervisor
in EFOS Edumarketers Pvt. Ltd. as Data Entry Operater.
02.2024 - 08.2024
Retail Supervisor
Reliance smart
06.2022 - 12.2023
Bachelor of Arts -
UNIVERSITY OF LUCKNOW
Intermediate Certificate -
NALANDA PUBLIC S N I C BANKAGAUN KHERI
High School Diploma -
NALANDA PUBLIC S N I C KBANKAGAUN HERI