Neeraj Kumar Shriwas
Sr. Manager Credit Controller
Pune
Summary
Competent and result-oriented professional coupled with sound financial knowledge on Credit Control Activities; offering over 10.0 years of experience in O2C and across Logistics & Export & Import Management, Documentation, Co-ordination and Team Management & 4.2 Years across Cement & Aggregates & 2.0 Years in Automobile Sector. Expertise in Credit Management. Focused and hardworking, self-motivated and team oriented; willing to go the extra mile, effective team player with excellent communication and inter-personal skills. Solutions oriented approach with excellent relationship building skills & ability to handle multiple functions in high-pressure environments with target oriented and tight deadline.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Manager
Tata Motors
08.2022 - Current
- Company Overview: TML Business Service Limited Pune
- Handling Channel Finance in Tata Motors Commercial Vehicle PAN India
- Recommendation on Credit Limit Exposure to Dealers
- Uploading Dealers Limits, daily maintenance of credit limits
- Collection from Channel Partners & Financers
- Evaluation of Credit Worthiness of Customers, Periodic review of Credit Terms
- Collection from Channel financiers, monitor overdue & their collection
- Analysis to control the overdue
- Supporting Business to ensure clearance of overdue & sticky debts
- Experience in team management
- Experience in MIS, Presentations & Conducting Review Meetings
- Plan & drive the Automation with IT team for execution of projects within time line
- Identify new strategy that will support the business needs
- Transforming the process as per business requirements through various routes like IT Automation or through RPA (Digital format)
- Responsible for resource utilization, productivity, process performance and quality
- Establish team as well as individual goals and deliver against the same as per defined service delivery framework and quality processes
- Ensuring Regular Governance in place (Internal & External Governance Meeting with teams and Business)
- TML Business Service Limited Pune
Senior AR Analyst
Maersk Global Service Center
08.2015 - 08.2022
- Company Overview: Largest Shipping Liner
- Handling High value credit customer of Africa Region and India cluster
- Refund process & implementation of refund tool on various African countries
- Sending Statement of Accounts on daily basis to top customers through emails
- Responsible for the all aspects of collection for allocated accounts
- Adherence and accuracy of credit and collection policies within agreed SLA’s in order to provide the right customer experience and timely dispute resolution
- Managing the dunning flows with in global policy, following standard procedures
- Regularly follow up for payment status
- Ensure that customer satisfaction is achieved while monitoring and improving payment performance for the customer
- Reduction of unapplied cash through research and reconciliation
- Resolving disputes and sending for the refund process
- Coordinating with internal departments (Cash Application, Accounts receivable, Accounts payable) to make sure issues, requests and queries are addressed and resolve in a timely manner
- Minimize bad debit risk, maximize accounts receivable collection
- Participate in major departments projects and take active role in cross functional teams, to assist in driving quality improvements, processes
- Largest Shipping Liner
Credit Controller
Lafarge Concrete & Aggregates Pvt Ltd
08.2012 - 08.2015
- Company Overview: Cement, Aggregates & Concrete
- Ensure weekly account statements are generated for credit customers and delivered to customers
- Ensure payments from customers are set off against specific invoices
- Handling 4 members of team
- Resolve issues on disputed invoices through appropriate disputes resolution mechanism
- Alert sales executives for follow-up on un-reconciled accounts and overdue payments
- Follow-up on collection of delayed payments up to 60 overdue days with sales executives
- Coordinate progress on overdue cases up to 30 days with accounts dept of the client, visit client with sales executive if required
- Credit limit and payment terms for the customers as set by the National Credit Controller and recommend changes as required
- Maintain Credit Policies, Balance of Payment, Negotiation, Claims Settlement, Resolving Clients Queries, Scrutiny of Bills, Client Retention, Collection of Bad Debits, and Preparation of Collection Plan based on Forward Aging Report for the month for assigned Branches & accounts, Reconciliation
- Customer Code creation setting up credit policies, giving Credit approvals Checking Credit worthiness of customer approval of customer account code monthly AR reviews for west
- Visiting major’s customer & taking care of top 20 accounts, coordinating with Plants & Area Managers & Credit Controller, taking care of Credit Process & policy
- Monitoring Invoicing to the customers & DC, taking update from the Tele Callers
- Highlighting disputes to PI & Area Managers on time, closely wiring with internal auditors
- Monitoring Dunning letters & Reminder letters, Co-coordinating with legal team Review AR with the PI on timely basic, Blocking & Unblocking of customer codes
- Cement, Aggregates & Concrete
Sr. Executive -Credit Control
Logistics Integrators Pvt Ltd
11.2011 - 08.2012
- Company Overview: Freight Forwarding Company
- Maintain Credit Policies, Balance of Payment, Negotiation, Claims Settlement, Resolving Clients Queries, Scrutiny of Bills, Client Retention, Collection of Bad Debits, and Preparation of Collection Plan based on Forward Aging Report for the month for assigned Branches & accounts, Reconciliation
- Develop, implement and maintain an effective and professional credit control system for the company
- Assess, monitor, plan & manage utilization of financial services consistent with objectives of the Company
- Review, setup credit control procedure, develop, implement enhancements where needed on regular basis
- Manage the outstanding sales balances falling due and contact customers before the balances become overdue to confirm payments
- Freight Forwarding Company
Credit Control Executive
Patel Retail
06.2008 - 10.2011
- Company Overview: Express Division of Patel Integrated Logistics Ltd
- Money recovery in limited credit period for retention and growth for Delhi & NCR Region building up relation with branches & franchise
- Preparation of Collection Plan based on Forward Aging Report monthly for assigned Branches & accounts
- Follow up with customers to Collect outstanding receivables via telephone, emails, and visits on proactive basis and prevent orders coming on hold
- Send reminder letters, Statements of outstanding to customers based on aging status and escalate to close the issues on timely basis
- Monitor DSO performance & overdue > 180 days status to ensure that the targets are met
- Assist in monitoring implementation of internal control systems, facilitate and provide support for audits
- Advise withdrawals of credit facilities to customers who have exceeded predetermined credits limits
- Collecting the details and finalize the collection from the clients
- Issuing the claim certificate to those clients whose materials was damaged
- Solving their queries and resolve them with proactively
- Providing high quality services, resulting in customer delight and optimum resource utilization for maximum service quality
- Regular interaction with sales team for preparing various reports & statement
- Reconciling with branches and their accounts
- Express Division of Patel Integrated Logistics Ltd
Education
MBA - Finance/Materials & Logistics Management
SINGHGAD Institute
01.2006 - 04.2008
PG Diploma - Foreign Trade
SIBACA, Pune University
01.2006 - 04.2007
PGDCA - undefined
Makhan lal Chaturvedi University
01.2004 - 04.2005
B. Sc - Electronics
Hitkarni College
01.2002 - 04.2003
Skills
O2C
Manufacturing
Cement Concrete
Aggregates
International Foreign Trade
Logistics
Documentation
Export & Import
Customer Reconciliation
Credit Management
Bad Debit Collection
Sharp Analytical Skills
Effective Communication Skills
Leadership Skills
Certification
Green Belt in Six Sigma, Benchmark Six Sigma, Delhi
Personal Synopsis
Being a person who believes in the pursuit of knowledge, I want to be an epitome of knowledge pool. I want to be the part of a growing Company which believes in the employee and extract the best out of them by providing those challenging projects and thus giving an environment to evolve their knowledge base.
Personal Information
- Father's Name: Mr. K K Shriwas
- Mother's Name: Smt Geeta Shriwas
- Date of Birth: 09/06/80
- Marital Status: Married
Timeline
Senior Manager
Tata Motors
08.2022 - Current
Senior AR Analyst
Maersk Global Service Center
08.2015 - 08.2022
Credit Controller
Lafarge Concrete & Aggregates Pvt Ltd
08.2012 - 08.2015
Sr. Executive -Credit Control
Logistics Integrators Pvt Ltd
11.2011 - 08.2012
Credit Control Executive
Patel Retail
06.2008 - 10.2011
MBA - Finance/Materials & Logistics Management
SINGHGAD Institute
01.2006 - 04.2008
PG Diploma - Foreign Trade
SIBACA, Pune University
01.2006 - 04.2007
PGDCA - undefined
Makhan lal Chaturvedi University
01.2004 - 04.2005
B. Sc - Electronics
Hitkarni College
01.2002 - 04.2003