O365
Neeraj Malgotra
IT-Hardware and Networking Engineer
Delhi
Summary
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Insightful Information Technology Manager with 10+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to users satisfaction with focused delivery of technical solutions.
Overview
15
15
years of professional experience
2
2
Languages
Work History
IT Assistant Manager
Signature Global India Ltd
06.2016 - Current
- Led technical upgrade projects for our company by working and coordinating with consultants and developers for integrations.
- Enhanced system efficiency with routine maintenance and troubleshooting tasks.
- Reduced downtime, conducting regular systems backups and disaster recovery planning.
- Coordinated with vendors to procure hardware, software, and services at competitive rates.
- Collaborated with cross-functional teams to identify business requirements for IT projects, ensuring alignment with organizational goals and objectives.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Improved IT infrastructure by implementing and managing network updates and software installations.
- Excellent communication skills, both verbal and written.
Senior IT Executive
Technico Servizio
02.2013 - 05.2016
- Managed vendor relationships for hardware and software procurement, ensuring cost-effective investments in technology resources.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
IT Support Engineer
Sig System Pvt Ltd
01.2012 - 01.2013
- Contributed to cost savings by identifying opportunities for process improvements within the IT department.
- Installed and configured operating systems and applications.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Promoted efficiency among departments with prompt resolution of system issues.
- Configured hardware, devices, and software to set up work stations for employees.
IT Executive
OPG Group
08.2009 - 01.2012
- Coordinated secure system access of users to various department systems and platforms.
- Facilitated smooth system migrations without disrupting operations or compromising data integrity during organizational changes or expansions.
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Education
High School Diploma -
National Institute of Open Schooling
Noida, India 04.2001 -
Hardware & Networking A+ N+ - Computer Networking And Telecommunications
Net Tech
Delhi, India 04.2001 -
Skills
End point configurations
IT Infrastructure Planning
IT Asset Management
Remote Support
User Support
IT Compliance
Project ISO 27001: Information Security
Application support
Microsoft Office
Firewall, Access Point
Network Installation
EPBX, CCTV
IT Support in Company Event
O365 Migration
Server Backup
Coordination with Vendors
Excellent Communication
Mobile Device Management
Software
Seqrite Endpoint Security
Druva Backup Solution
AutoCAD
Photoshop
Trimble SketchUp
Adobe Creative Cloud
SAP
IVMS
AWS
Bike Riding
For me, riding a bike is a subjective experience. It may mean different things to different people.
Timeline
IT Assistant Manager
Signature Global India Ltd
06.2016 - Current
Senior IT Executive
Technico Servizio
02.2013 - 05.2016
IT Support Engineer
Sig System Pvt Ltd
01.2012 - 01.2013
IT Executive
OPG Group
08.2009 - 01.2012
High School Diploma -
National Institute of Open Schooling
04.2001 -
Hardware & Networking A+ N+ - Computer Networking And Telecommunications
Net Tech
04.2001 -