Neeraj Malyala

Dynamic Operations Manager with a proven track record at Wipro Private Limited, excelling in project management and quality control. Spearheaded initiatives that enhanced productivity and minimized downtime, while effectively managing risks. Adept at data analysis and fostering client relations, driving significant improvements in service delivery and operational efficiency.

• Successfully maintained governance and worked closely with BE and succeeded in Ramping up 2000 FTEs for Maps, AI& ML processes. Appreciated and awarded from client for sharing 36 tool feature Advancement ideas.
• Promoted by FastTrack moment in Accenture from Team lead- Team Manager- Project manager, for result oriented business outcome.
• Awarded as best Team Lead & Manager for 16 times and received Global level Encore awards.
• Certified in Six sigma green belt and practitioner of PMP.
• Certified in TTT (Train the Trainer) Program.
• Received AOM and POB (Pat on back) and Bravo awards multiple times.
• Awarded 'VIGOR' Prestigious trophy twice for supporting a critical red project.

Setting up tools, processes, procedures, and standards for managing the program., Cross-functional interdependency management., Planning, tracking and reporting on outputs and outcomes., Strategic reporting on all programs to senior management., Setting change control procedures and ensuring compliance., Working with Client account leads on project management communications., Managing the WBR's, MBR's, QBR's., Information management and logistics management., Coordination with Stake holders in ensuring that the service levels are met., Involved in the creation of a master plan to set up process of workflow allocation, headcount allocation through cross-skilling and strategies the reporting for noiseless client day-to-day deliverables., Health checks on projects and programs and report to senior management., Performance Management., Employee Recognition., Performance Improvement Plans., Retention Through Employee Engagement Programs., Performance Appraisals Hikes and Variable pay as per timelines., Career Pathing., Groom next level talent., Set up process for ideation., Work with BE team for impact analysis on shortlisted ideas., Discuss with Stakeholders for sign off., Work with the leads to create impact analysis once the idea is implemented., Ensure all projects are stable as per the operational maturity model., Set up automation processes for internal tracking., Ensure that there is Zero revenue leakage., Involving in project bidding and revenue discussions., Managing the operations band levels as per the cost plan., Staffing & backfills to avoid revenue loss., Work with team to minimize unplanned leaves & No-shows to reduce cost., Automate Attendance report for accurate and faster reporting.

• Telugu
• English
• Hindi

• Managing Investments
• Family trips

• Proficient at managing and leading teams working on multiple domains- AI/ML Annotation, Text transcriptions, Online Maps, Data labelling, Operations management.
• Proven track record for running successful process operations and experience of creating service standards for business excellence and managing Automation projects with effective planning, Innovation.
• Have excellent planning and organizational skills with a strong ability to work under pressure and meeting deadlines.
• Initiated various projects aimed towards reducing the costs by improving Process efficiency.
• A long experience of effective program management.
• Proficiency in program and project management methodologies.

• Father's Name: Balaswamy. M
• Date of Birth: 08/06/91