Neeraj Namdev
Gurgaon
Summary
A highly motivated and result oriented Hospitality Sales & Management Professional with 13+ Year Hotel Sales & Marketing experience having handled Gurugram & Delhi market with various organizations in Hospitality industry. I have successfully driven revenue growth through my innovative and dynamic sales strategies. My skills go beyond encompass B2B and corporate sales, contract negotiations, and nurturing professional relationships. These skills, honed through years of industry experience, have consistently contributed to sustainable business growth. In all these endeavors, I am not just to meet expectations, but surpass them, by fostering robust client relationships, that ultimately define the success of the business.
Overview
13
13
years of professional experience
Work History
Assistant Director- Banquet Sales
Lemon Tree Hotel & Convention
Gurugram
08.2022 - Current
- Company Overview: (258 Room Keys with 20,000sqft Banqueting)
- Developed a comprehensive sales strategy that resulted in a 12% increase in year-over-year revenue
- Maintaining Revenue Forecasting Report, Historic Revenue Report, Cancellation report
- Updating historic revenue data on each month
- Maintain lead tracker & Business on book daily basis to secure maximum business
- Targeting group business to maintain the occupancy level of rooms & Hotel Revenue, Residential Weddings, conferences, dealers meet, Company annual day functions, Exhibitions
- Developed a customer segmentation model that identified key customer segments, resulting in a 21% increase in segment wise sales
- Trained, and managed a team of sales representatives that achieved a 90%customer satisfaction rating
- Developed and executed tailored sales pitches and presentations for B2B clients, resulting in increased client retention and satisfaction
- Analyse market trends, competitor activities, and customer feedback to identify opportunities and adapt strategies for sustained revenue growth
- Collaborate with marketing and revenue management teams to align sales initiatives with promotional activities and pricing strategies, optimizing profitability
- Cultivate and maintain strong relationships with key clients, industry influencers, and event planners, securing repeat business and driving referrals
- Leading and overseeing a high-performing team of Sales associates, and MICE specialists, fostering a collaborative and results-driven culture
- Monitored market trends and competitor activity to identify opportunities and develop counter-strategies
- (258 Room Keys with 20,000sqft Banqueting)
Catering Sales Manager
Radisson Blu Plaza Delhi Airport
Delhi/NCR
12.2019 - 07.2022
- Company Overview: (261 Room Keys with 35,000sqft Banqueting)
- Update Catering and Banquets calendar on the Sales and Catering software
- (OPERA)
- Targeting group business to maintain the occupancy level of rooms & Hotel Revenue, Residential Weddings, conferences, dealers meet, Company annual day functions, Exhibitions
- Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotels standard operating procedures
- Develop positive working relationship with existing customers for repeat business
- (261 Room Keys with 35,000sqft Banqueting)
Banquet Sales Manager
The Pllazio Hotel
Gurugram
04.2018 - 12.2019
Banquet Sales Manager (Head Events)
Ramada Gurgaon Central
Gurugram
08.2017 - 04.2018
Assistant- Sales Manager
Galaxy Hotel & Shopping Spa
Gurugram
06.2014 - 08.2017
Assistant- Sales Manager
Vista Park Group of Hotels
Gurugram
07.2012 - 06.2014
Sales Executive
Country inn & Suites (Carlson Group)
Gurgaon
01.2012 - 07.2012
Education
MBA - Marketing & Hospitality Administration
APJ Abdul Kalam University
Lucknow, IndiaBHM -
Institute of Tourism & Hotel Management
Skills
- Event Planning & Management
- Soft Service Management
- Proposals Negotiation skills
- Vendor Management
- Client Relationship Management (CRM)
- Business Process Improvement
- Budgeting and Cost Control
- Competitive Analysis
- Relationship Management
- Team Leadership
- Social & Corporate Event Management
Languages
- English
- Hindi
Hobbies and Interests
- Travelling
- Reading
- Loves Reading Newspaper & Different News Articles
Personal Information
- Date of Birth: 09/17/85
- Nationality: Indian
- Marital Status: Married
Awards And Accolades
Sales Person of the year 2023-24, Lemon Tree Hotels
Timeline
Assistant Director- Banquet Sales
Lemon Tree Hotel & Convention
08.2022 - Current
Catering Sales Manager
Radisson Blu Plaza Delhi Airport
12.2019 - 07.2022
Banquet Sales Manager
The Pllazio Hotel
04.2018 - 12.2019
Banquet Sales Manager (Head Events)
Ramada Gurgaon Central
08.2017 - 04.2018
Assistant- Sales Manager
Galaxy Hotel & Shopping Spa
06.2014 - 08.2017
Assistant- Sales Manager
Vista Park Group of Hotels
07.2012 - 06.2014
Sales Executive
Country inn & Suites (Carlson Group)
01.2012 - 07.2012
MBA - Marketing & Hospitality Administration
APJ Abdul Kalam University
BHM -
Institute of Tourism & Hotel Management
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