NEERAJ Narayan
Nani Daman
Summary
Dynamic and detail-oriented B.Tech (Biotechnology) graduate with over two years of professional experience in business analysis, payments risk, and process improvement. Expertise in analyzing complex data, optimizing workflows, and problem-solving, complemented by strong technical aptitude and a passion for IT. Proven ability to quickly learn new systems and understand technical processes while applying analytical thinking to enhance IT operations and support data-driven decision-making. Eager to leverage transferable skills, intermediate Java knowledge, and a solid foundation in technology to transition into IT roles, contribute to innovative projects, and foster continuous growth within the field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Accenture
Remote
07.2023 - Current
- Analyzed user accounts related to monetization and payments, verifying regulatory compliance and identifying potential discrepancies.
- Achieved enhanced payment processing efficiency and increased fraud detection accuracy through effective management of end-to-end payment review workflows and escalation of high-risk transactions. Resolved complex disputes and platform abuse cases by fostering collaboration among cross-functional teams. Delivered quality control measures that significantly decreased errors and elevated audit readiness while analyzing customer feedback to enhance overall service satisfaction.
- Achieved operational efficiency through comprehensive data analysis that informed strategic initiatives. Cultivated effective stakeholder engagement to transform business requirements into impactful insights. Enabled swift decision-making in fast-paced environments.
- Enhanced technical support effectiveness through analytical skills and Java programming capabilities.
Internship
TYSS- Qspiders
Bengaluru, India
06.2021 - 12.2022
- Reviewed existing workflows to propose enhancements and align with industry best practices.
- Analyzed and validated software through all phases of the testing life cycle (SDLC) and effectively tracked bug lifecycle.
- Achieved high-quality software delivery through comprehensive functional integration and system testing. Identified critical issues during smoke testing, ad-hoc testing, and regression testing phases. Streamlined defect lifecycle management to enhance overall project outcomes.
- Oversaw verification and validation efforts in SDLC, ensuring adherence to Agile principles and optimization of development practices.
- Designed and implemented test data sets and test cases to facilitate effective quality assurance.
Education
Bachelor's Degree - B.tech (Biotechnology)
University Institute of Engineering & Technology (UIET),
Kurukshetra University (KUK), Haryana05-2019
No Degree - Electronic and communication
M.D Polytechnic
Haryana, India03-2010
Skills
- Strong planning abilities
- Strong understanding of Scrum principles
- Strong communication skills
- Experienced in analyzing outcomes of sprint retrospectives
- Experienced in sprint planning sessions
- Effective in solo and group settings
- Adept at maintaining attention to detail while multitasking
- Java programming for Selenium testing
- Familiar with database management systems
- Knowledgeable in AI-driven conversational tools
- Knowledgeable about generative AI applications
Accomplishments
- Classroom Operations & Academic Delivery: Managed classroom operations, coordinated teaching teams, and ensured smooth academic delivery. Mentored students, handled subject instruction, and supported performance improvement, contributing to enhanced learning outcomes.
- Leadership & Coordination: Demonstrated leadership by guiding junior faculty, coordinating with departments for curriculum planning, and implementing innovative teaching methods to boost participation and comprehension.
- Seminars & Workshops: Organized seminars, workshops, and educational events to enhance student engagement, practical knowledge, and exposure to real-world insights.
- Internships & Projects: Completed Diploma Internship at Hela Electronics, Gurgaon , gaining practical exposure to electronics and technical processes.
Completed B.Tech Project at BD, Bawal , applying academic knowledge to real-world biotechnology applications and enhancing analytical and problem-solving skills.
Certification
- Automation & Manual Testing
- Core Java (OOPS, Inheritance, Encapsulation, Polymorphism, Abstraction)
- Selenium
- Structural Query Language
- Basic python
- Basic HTML
- Basic ML
Timeline
Business Analyst
Accenture
07.2023 - Current
Internship
TYSS- Qspiders
06.2021 - 12.2022
Bachelor's Degree - B.tech (Biotechnology)
University Institute of Engineering & Technology (UIET),
No Degree - Electronic and communication
M.D Polytechnic
Hobbies & Interests
- Technology & AI: Following emerging tech trends and learning about AI/automation.
- Creative Arts: Painting, sketching, or DIY crafts to nurture creativity.
- Fitness & Wellness: Meditation, or regular walking for a balanced lifestyle.
- Travel & Exploration: Discovering new places and cultures for personal growth.