Neeraj Pandey
Lucknow
Summary
Seasoned Head of Product with background in managing product development teams. Led successful launches of diverse products, demonstrating strong leadership and strategic planning skills. Strengths include broad understanding of market trends, ability to identify areas for growth, and clear communication across all levels of an organization. Known for driving product innovation and improving operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Head - Product
AmberEd Services Private Limited
Lucknow
07.2023 - Current
- Developed product roadmap and strategy to ensure successful execution of projects.
- Managed cross-functional teams, including designers, engineers, and marketers, to bring products to market on time and within budget.
- Conducted research and analysis to identify customer needs, preferences, trends, and competitive landscape.
- Collaborated with stakeholders to define product requirements and prioritize initiatives based on business objectives.
- Lead sprint planning sessions with engineering team to ensure alignment between product vision and development efforts.
- Created detailed user stories for each feature in the product backlog.
- Established KPIs for measuring success of products after launch.
- Monitored usage metrics to inform decisions around product enhancements or changes in direction.
- Analyzed customer feedback from surveys, focus groups, interviews. to inform product design decisions.
- Identified opportunities for improvement through data-driven insights into user behavior patterns.
- Acted as a liaison between internal teams and external partners.
- Conducted ongoing market research and competitive analysis to possess in-depth knowledge of markets, procedures and customers.
- Helped coordinate testing to verify quality and usability of new product features.
- Formalized policies and set goals to keep projects on-task and maximize team performance.
- Planned advertising campaigns for online, print and other mediums.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
- Recommended policy changes to improve marketing tactics and strategies.
Cofounder, Head - Product
Hanue Private Limited
Delhi
01.2020 - 06.2023
- Managed overall workflow of projects from conception to completion.
- Researched competitors' products and services in order to identify gaps in the market.
- Created policies and procedures manual for employees and contractors.
- Facilitated communication between internal teams regarding progress of projects.
- Performed regular quality assurance checks on products prior to release.
- Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
- Established company to fill market gap, connecting customers directly with products.
- Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
- Advanced business through multiple transition periods to maximize efficiency, profitability, and scalability with future demands.
- Build an idea into a business from scratch, successfully ran for 3 years, and scale that to the 3 cities Delhi-NCR, Lucknow, and Jaipur.
- Real-time parking issue and vacant land management for parking problem.
- Designed and implemented end to end (including PRD, wireframing, 3rd party integrations, and GTM) digital PMS (Parking Management System) and POS/Offline Ticketing Feature, and achieved monthly transaction of Rs. ~5cr.
- Achieved an impressive 45% point user acquisition growth by optimizing the Offline ticketing feature.
- Achieved 15% growth in user acquisition with 50% less cost by launching True Ticket (Single QR code to access multiple parking).
- Led the implementation of Real-Time Dashboard, reducing cost by 90%, increasing success rate by 80%, and revenue by 12%.
- Completed RWA/Societies/Mall parking management, adding new clients and ~1cr vehicle parking management monthly volume.
- Led implementation of Share your Space and onboarded 80 new spaces, which helps daily ~1500 commuters and reached ~30k users on TrueWheel App.
- Played a pivotal role in the technology development, along with implementation of MCD guidelines like Parking Management, Residential vs. Commercial Parking Management guidelines, etc., without impacting the business funnel.
Associate Software Engineer
Cognizant Technology Solutions
Delhi
01.2012 - 05.2019
- Developed automated tests for software applications for client ICICI LOMBARD.
- Performed debugging and troubleshooting of existing software programs.
- Implemented code changes according to user requirements.
- Participated in design meetings, code reviews, and sprint planning sessions.
- Handle Pivotal CRM Application solely for client MaxBupa Health Insurance.
- Integrated digital bill reader, which reduces 30% of manual work for underwriters.
- Successfully completed the migration of technology from Pivotal CRM to Microsoft Dynamics 365 CRM.
- Achieved 30% reduction in calls to call centers by implementing IVR solution and routing the major calls to IVR. The query resolution percentage through IVR achieved a 70% success rate.
- Integration done with Paytm and tech process for repayment of the premium through digital channel.
Education
Bachelor of Engineering - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhopal07-2011
Skills
- Product Launches
- Product support
- Customer Segmentation
- Design thinking
- Stakeholder Management
- Product Lifecycle Management
- ADO Net
- Product Discovery
- User & Market Research
- Product Strategy
- UI/UX
- LMS
- Data Analysis
- PRD/FRD
- Agile/Scrum
- SQL
- API blueprints
- API Integration
Certification
- PSPO - I from scrum.org March-2023
Timeline
Head - Product
AmberEd Services Private Limited
07.2023 - Current
Cofounder, Head - Product
Hanue Private Limited
01.2020 - 06.2023
Associate Software Engineer
Cognizant Technology Solutions
01.2012 - 05.2019
Bachelor of Engineering - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya
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