Neeraj Shrivastava
Bangalore
Summary
Results-driven Product Management Leader with over 17 years of experience in strategic banking products, digital transformation, and customer experience platforms. Expertise in product strategy, roadmap execution, SaaS innovation, and team leadership. Proven record in delivering high-impact solutions in partnership with sales, marketing, development, and business stakeholders to drive customer growth, retention, and market recognition. Skilled in agile methodologies, technical advocacy, and deploying advanced AI/ML capabilities.
Overview
18
18
years of professional experience
Work History
Vice President, Product Innovation & Change Management
JP Morgan Chase & Co
09.2017 - Current
- Lead product vision, development, and execution for digital banking platforms aligned to customer needs and market trends, ensuring delivery of high-quality innovative features.
- Manage and mentor product owners and cross-functional teams to successfully deliver prioritized roadmaps and releases.
- Collaborate closely with Sales, Marketing, and Operations to drive launch readiness, pricing strategies, and competitive positioning, boosting analyst ratings and customer satisfaction.
- Evangelize product value propositions and innovations at customer briefings, partner forums, and industry events.
- Tools: Jira, Aha, ServiceNow.
- Key Achievements: Implemented workflow transformations yielding 15+ FTE savings and improved compliance screening by 60%.
Senior Consultant
Capco Technologies
05.2016 - 04.2017
- Directed regulatory compliance initiatives including CRS and AML across global banking operations.
- Facilitated stakeholder workshops to derive product enhancements based on user feedback.
Associate Business Manager
HCL Technologies
04.2007 - 04.2016
- Designed and executed digital product rollouts and client onboarding solutions leveraging AI-powered process automation.
- Led integration projects enhancing customer journey and onboarding experience in retail banking.
Education
PGDM - Marketing & International Business
Bachelor of Commerce -
B.Com
Skills
- Product Strategy and Roadmapping
- Customer Experience Platforms (Unica, AppScan)
- Agile & Lean Methodologies (Scrum, Kanban)
- Sales & Marketing Collaboration
- SaaS Product Development and Launch
- Artificial Intelligence / Machine Learning Integration
- Technical Advocacy and Enablement
- Data Analytics & Business Intelligence (Tableau, Alteryx)
- Tools: Jira
- Tools: Aha
- Tools: ServiceNow
- Tools: Confluence
- Tools: Tableau
- Tools: UiPath
- Tools: Selenium
Awards Recognition
- Asia Pacific CEO Award – JP Morgan
- STAR Award for Leadership & Mentoring
Timeline
Vice President, Product Innovation & Change Management
JP Morgan Chase & Co
09.2017 - Current
Senior Consultant
Capco Technologies
05.2016 - 04.2017
Associate Business Manager
HCL Technologies
04.2007 - 04.2016
PGDM - Marketing & International Business
Bachelor of Commerce -
B.Com
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