Open To Work
NEERAJ SINGH KATARIA
New Delhi
Work Preference
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Area Operations Manager
Lenskart.Com
New Delhi
03.2026 - Current
- Managed daily operations to optimize service delivery and elevate customer satisfaction.
- Led cross-functional teams to streamline processes and improve efficiency.
- Coordinated logistics for efficient product distribution across multiple locations, ensuring timely delivery.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding, and training.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Developed training programs to support staff development and operational excellence.
- Analyzed operational data to identify trends and drive informed decision-making.
- Identified deficiencies and conducted root-cause analysis to implement effective solutions.
Senior Store Manager
Future World Apple Premium Partner
New Delhi
02.2024 - 03.2026
- Created and launched training programs for new staff to enhance onboarding experience.
- Managed inventory control systems to ensure optimal stock levels at all times.
- Organized promotional events that increased customer traffic and elevated brand visibility.
- Analyzed financial data to identify trends in customer spending habits and develop strategies accordingly.
- Developed promotional campaigns to attract new customers and increase revenue.
- Designed and executed rewards program to strengthen customer loyalty and retention.
- Maintained store compliance with Apple standards and operational guidelines.
- Built relationships with vendors to negotiate pricing terms and secure better deals.
Assistant Manager
Channelplay Apple Assisted Programme
New Delhi
03.2014 - 01.2024
- Met or exceeded all goals and key performance indicators (KPIs).
- Managed inventory levels and organized stockroom efficiently.
- Managed inventory levels and organized stockroom to ensure product availability.
- Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
- Coordinated daily operations and logistics for Apple Assisted Programme activities.
- Identified and implemented process improvements to enhance sales team effectiveness.
- Coordinated daily operations and logistics for Apple Assisted Programme to support program success.
- Facilitated communication between team members and external partners to ensure clarity and collaboration. between team members and external partners effectively.
Education
B.COM - Accounting And Finance
Swami Vivek Anand Subharti University
Meerut, India12TH -
Sarvodaya Bal Vidyalaya
New Delhi10TH -
New DelhiSkills
- Operations management
- Inventory management
- Inventory control
- Stock management
- Loss Prevention
- Sales analytics
- Campaign strategy
- Financial oversight
- Merchandise planning
- Store operations
- Store Organization
- Operational efficiency
- Operational improvements
- Team leadership
- Staff management
- Employee training
- Staff development
- Recruitment and hiring
- Team building
- Workforce optimization
- Performance monitoring
- Customer relationship management
- Customer service excellence
- Effective communication
- Communication
- Problem-solving
- Adaptability
- Visual merchandising
- Merchandise planning
- Staff management
Languages
- Punjabi, Highly proficient
- Haryanvi, A2
- Hindi, Proficient
- English, Very good command
Personal Information
- Punjabi, Highly proficient
- Haryanvi, A2
- Hindi, Proficient
- English, Very good command
Languages
Hindi
First Language
English
Proficient
C2
Punjabi
Proficient
C2
Timeline
Area Operations Manager
Lenskart.Com
03.2026 - Current
Senior Store Manager
Future World Apple Premium Partner
02.2024 - 03.2026
Assistant Manager
Channelplay Apple Assisted Programme
03.2014 - 01.2024
B.COM - Accounting And Finance
Swami Vivek Anand Subharti University
12TH -
Sarvodaya Bal Vidyalaya