Neeraj Singh Rawat
System Administrator, IT Support
Indirapuram, GZB. U.P.
Summary
Ambitious IT Engineer with 7.5 years of experience, dedicated to learning and honing skills while achieving organizational and personal goals. Committed to bringing a strong work ethic and professional demeanor. Expertise in maintaining reliable, efficient systems through continuous monitoring and improvements. Proven track record in providing dependable IT support and swift, precise issue resolution Seamless operation and user satisfaction.
Overview
9
9
years of professional experience
1
1
Language
Work History
Associate IT Engineer
Ampin Energy Transition Pvt Ltd
1 2021 - Current
- Implementation & Managing of IT Operation containing Fortinet, Sophos & Cyberoam Firewall, Wireless Access points, locally hosted servers and end users' hardware and applications
- Monitoring System Performance and System Maintenance and Upgrades, Regularly check system performance and ensure the systems are running optimally.
- Monitor server logs, network traffic, and system alerts to identify and resolve issues.
- Perform routine maintenance tasks such as backups, updates, and patches.
- Ensure that software and firmware are up to date. Plan and implement system upgrades and enhancements.
- Security Management. Implement and manage security measures to protect data, software, and hardware.
- Monitor for security breaches and respond to threats, Regular security and compliance checks.
- Configuration and installation of SSL VPN for the remote users and branch site offices
- Deployment and Configuration Cloud File Storage and Backup Solution and Network Area Storage
- Email Server Google Suite and Office 365 App Suite and Trellix Endpoint Security Handling
- Responsible for Cloud hosted and in house hosted, Web Hosting Server Like NAVISION 2016, LAMS and eSSL Time Tracker Server
- Managing the inventory of IT Hardware & Ensure the compliance with the standards
- Deployment and monitored policies and standards for allocation related to the use of computing resources.
- Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
- Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
Tech Support
Sidhshree Computronics Pvt Ltd
03.2017 - 12.2020
- Perform regular maintenance on desktop systems, including updates, patches, and security fixes.
- Manage and troubleshoot CYBEROAM firewall policies as per requirement and compliance
- Manage antivirus software and ensure systems are protected against malware.
- Conduct routine checks to ensure system health and performance.
- Troubleshoot & support LAN network related to internet and server connectivity to the hosts
- Managing the inventory of IT Hardware & Ensure the compliance with the standards.
- Create, modify, and deactivate user accounts in Active Directory or other directory services.
- Manage user permissions and access controls. Assist with password resets and account lockouts.
- Dealing with third party vendors for Hardware escalation, Software supports and new requirements quotations billing invoices
- Coordinating and executing preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals
- Working with third party vendors and management for new implementations and Procurement.
IT Engineer
PPS International
11.2015 - 02.2017
- Installation of New network hardware i.e., Wireless access point, switches, NAS
- Maintenance of IT appliance inventory, document customer repairs and maintain restock parts in inventory
- Managing server - client Kaspersky antivirus for all hosts
- Installation, configuration and troubleshooting the email client applications
- Managing procurement of hardware, software, Network equipment according to the requirement
- Managing Kaspersky antivirus for Server and clients
- Provide Services desk Support Services to the end users
- Managing the Payroll Software (Time Watch)
- Responsibility of Data Backup of servers in backup storage servers.
Education
PGDCA, Post Graduation Diploma Computer Applicatio
Punjab Technical University
Jalandhar, India 04.2001 -
Bachelor of Arts -
Delhi University
New Delhi, India 04.2001 -
Skills
- System Administration, Network Administration
- IT Vendor Management, IT Procurement
- Technical Support, IT Documentation
- Server maintenance, Hardware troubleshooting
- Troubleshooting and resolution, Equipment monitoring
- System updates, Software configuration
Hobbies Interests
Watching & Playing Cricket.
Technical Certifications
- ADCHN (Advanced diploma in Computer Hardware and Networking) certificate from NSIC
- CCNA certified CSCO12027231 (Year 2015)
Disclaimer
I hereby declare that all the above-mentioned information is correct to the best of my knowledge.
Date.
Place. (Neeraj Singh Rawat)
Personal Information
- Father's Name: Mr. D. S. Rawat
- Date of Birth: 03/05/1989
- Gender: Male
- Marital Status: Married
Timeline
Tech Support
Sidhshree Computronics Pvt Ltd
03.2017 - 12.2020
IT Engineer
PPS International
11.2015 - 02.2017
PGDCA, Post Graduation Diploma Computer Applicatio
Punjab Technical University
04.2001 -
Bachelor of Arts -
Delhi University
04.2001 -
Associate IT Engineer
Ampin Energy Transition Pvt Ltd
1 2021 - Current
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