Summary

Overview

Work History

Education

Skills

Personal Information

AWARDS & RECOGNITION

LEADERSHIP VALUE PROPOSITION

SELECTED CAREER ACHIEVEMENTS

EDUCATION & PROFESSIONAL DEVELOPMENT

Languages

Timeline

NEERAJ TIWARI

Delhi NCR

Summary

Accomplished workplace and procurement leader with over 20 years of experience in Banking, NBFC, and Telecom, including 10 years in leadership roles. Currently serving as National Manager – Administration & Procurement, overseeing PAN-India Corporate Real Estate operations supporting 6,000+ employees. Expertise includes stakeholder engagement, supplier governance, financial planning, cost optimization, and operational resilience.

Overview

Language

years of professional experience

Work History

National Manager – Administration & Procurement

SAMMAAN CAPITAL LTD. (formerly Indiabulls Home Loans)

10.2019 - Current

Lead PAN-India CRE operations covering 1.15M sq.. for workplace support for 6,000+ employees; aligns workplace delivery with business expansion and employee experience priorities.es.
Delivered 180+ new branches, multiple Big offices, including HO (~100,000 sq. ft.) and a new data center (FY25), with infrastructure planning, execution, governance and stakeholder coordination.
Manage strategic non-IT procurement of Rs. 950 Mn annually through policy-compliant sourcing, including OEM and reverse-bidding approaches; managed vendor onboarding, contracts and performance.
Delivered 180+ new branches, multiple Big offices, including HO (~100,000 sq. ft.) and a new data center (FY25), with infrastructure planning, execution, governance and stakeholder coordination.
Ensured compliance with labor laws and supported audits and regulatory requirements for business continuity.
Ensured compliance with labor laws and supported audits and regulatory requirements for business continuity.

General Manager – Administration

CARS24

Gurgaon

11.2018 - 07.2019

Directed end-to-end administrative operations during a rapid-growth phase; managed facility development, vendor contracts, and compliance across multiple locations.
Directed administration operations for CARS24 used-car retail branches, which enhanced support for operational efficiency.
Managed documentation, records, and vehicle files to streamline daily administration workflows.
Coordinated vendor services, office supplies, and facility maintenance to ensure optimal branch readiness.

Assistant General Manager – Admin & Infrastructure

IDEA CELLULAR LTD.

Delhi NCR

12.2015 - 11.2018

Led ~400,000 sq. ft. infrastructure development across offices, MSCs and stores; recognized by Leadership Award for cost control and facility efficiency.
Managed G&A; optimization through BB project, achieving ?20 Mn savings.
Supported integration of offices and stores during the Vodafone-Idea merger.

Senior Manager – Administration

HDFC LIFE

North & Central Zone

08.2010 - 12.2015

Managed supply-chain activities for 250,000 sq. ft. Head Office project, ensuring timely delivery and operational readiness.
Developed zonal offices in Delhi and Chandigarh, overseeing the establishment of 40 branches and the completion of 80+ refurbishments.
Received the 'SHIKHAR' award from the MD & CEO and was consistently recognized for business support.

Assistant Manager – Infrastructure

IDBI LTD.

New Delhi

05.2008 - 08.2010

Coordinated infrastructure setup across North India, facilitating delivery of 100+ branches in Phases 1 & 2.
Recognized by the CEO and the cost controller for quality execution and budget control.
Managed branch operations and coordinated daily banking activities at IDBI Ltd..
Handled customer account queries and resolved service issues in IDBI banking processes.
Reviewed loan documents and supported credit processing under IDBI Ltd. guidelines.

Senior Executive – Administration

VODAFONE INDIA (UP WEST)

05.2006 - 05.2008

Led the Hutch-to-Vodafone rebranding and zonal office rollout, gaining features in national dailies for the success of the brand transition.
Coordinated regional sales operations, enhancing performance across Vodafone India UP West retail channels.
Monitored and analyzed subscriber activations, portability requests, and service documentation to ensure compliance and efficiency.
Resolved customer escalations by collaborating with network, billing, and account teams, improving customer satisfaction.

Executive – Administration

ICICI PRUDENTIAL LIFE

06.2004 - 05.2006

Executed 5S implementation to enhance workplace organization and efficiency, and provided support for branch operations.
Enhanced branch operations by executing the 5S system for workplace organization.
Coordinated comprehensive travel arrangements for Executive Director, optimizing schedules and ensuring seamless logistics.
Monitored student progress and communicated behavioral or performance changes to administration for timely intervention.

Officer – Personnel & Administration

MONOCHEM GRAPHICS LTD.

01.2000 - 06.2004

Directed administration and personnel functions across multiple sites to ensure operational efficiency.
Coordinated efforts among design, press, and dispatch teams to ensure efficient daily operations.
Coordinated printing operations and managed production schedules to meet deadlines at MONOCHEM GRAPHICS LTD.
Monitored artwork proofs, job tickets, and client instructions for accuracy.

Education

LLB -

CCS University

Diploma - Fire Safety & Hazard Management

Certificate - Change Management

Harvard

09.2017 - 12.2017

MBA -

National Institute of Business Management (NIBM)

Chennai