Neeraj Wadhwa
Delhi
Summary
Dynamic Sr Accounts Receivable Manager with 15+ years of extensive experience in leading and transforming finance teams to drive operational excellence and maximize collections efficiency. Proven expertise in managing large portfolios and reducing aged accounts through strategic credit control and stakeholder collaboration. Skilled in mentoring and developing high-performing teams, fostering collaborative relationships, and ensuring compliance with financial regulations. Passionate about promoting a culture of open communication and empowering teams for collective success.
Seasoned Credit Collections Manager with broad experience in managing credit and collections operations. Strong skills in implementing effective credit control strategies, improving collection processes, and mitigating financial risk. Proven track record of fostering customer relationships while ensuring adherence to company policies. Adept at team management and negotiation, demonstrating significant impact on revenue recovery in past roles.
Overview
20
20
years of professional experience
Work History
Credit & Collections Manager
OneAdvanced
Bangalore
07.2025 - 12.2025
- Successfully managed the transition of the collections business process from the UK to India.
- Oversaw a portfolio size of $15 million, ensuring timely cash collection and minimizing bad debts through effective credit and collections activities.
- Recruited, hired, developed, and managed a high-performing collection team.
- Worked closely with key stakeholders to ensure smooth operations and resolve any disputes or issues related to account balances.
- Conducted complex account reconciliations to research and resolve disputed balances.
- Conducted monthly reviews of aging reports for all regions, following up directly on accounts receivable statuses.
- Logged, tracked, and followed up on open issues until resolution was achieved.
- Ensured accountability by confirming task owners and establishing target dates for completion.
Sr Accounts Receivable Manager
Builder.ai
Gurgaon
05.2024 - 06.2024
- Led the India Finance team, reporting directly to the India Operations Director.
- Managed the entire collections portfolio for the business.
- Ensured accurate payment accounting by reconciling the accounts receivable ledger.
- Fostered collaborative relationships with finance managers and team members.
- Monitored receivables and partnered with associates to address payment discrepancies.
- Oversaw the development, engagement, and issue resolution of the team.
- Created and analyzed Accounts Receivables Ageing Reports for management review.
- Cooperated with legal counsel to manage debt recovery and maintain adherence across jurisdictions.
- Maintained and investigated accounts receivable records to resolve discrepancies.
Credit Control Manager
QX Global Group
Noida
08.2023 - 05.2024
- Successfully managed the transition of the collections business process from the UK to India.
- Oversaw a portfolio size of $150 million, ensuring timely cash collection and minimizing bad debts through effective credit and collections activities.
- Recruited, hired, developed, and managed a high-performing collection team.
- Worked closely with key stakeholders to ensure smooth operations and resolve any disputes or issues related to account balances.
- Conducted complex account reconciliations to research and resolve disputed balances.
- Conducted monthly reviews of aging reports for all regions, following up directly on accounts receivable statuses.
- Logged, tracked, and followed up on open issues until resolution was achieved.
- Ensured accountability by confirming task owners and establishing target dates for completion.
Accounts Receivable Manager
Rackspace Technology
Gurgaon
08.2020 - 02.2022
- Led the transition of OTC AR business processes, including Collections, Cash Application, Billing, Contracts Management and P2P- Accounts Payable from USA, UK, EMEA & APAC to India.
- Handled $500 million portfolio across all regions for billing, collection and cash application.
- Directed 4 subordinate supervisors and a team of 30 people.
- Reduced aged accounts above 60 days from 35% to 20% within 6 months.
- Reduced aged accounts above 90 days from 20% to 11% within 6 months.
- Reduced total Past Due from 65% to 40% within 5 months.
- Reduced unidentified cash receipts above 30 days from 20.5% to 6.4% in a quarter.
- Reduced unidentified cash receipts above 90 days from 69.8% to 49.2% in a quarter.
- Tracked client activities related to AR Collection, Cash application, Dispute.
- Oversee client portfolio and tracked all client activities related to AR Collection, Cash application, Billing and Dispute.
- Responsible for month end completion of all cash items and bank reconciliation.
- Provided documentation to Internal Audit and PWC as requested.
- Achieved significant reductions in aged accounts and past due balances within short time frames.
- Researched and resolved disputed account balances while maintaining Invoicing accuracy at 99.95%.
- Collaborated closely with key stakeholders across regions to drive continuous improvement in OTC processes.
- Ensured compliance with monthly/yearly SOX controls on Collections, Billing and Cash Applications.
- Tracked open issues to resolution; evaluated employee performance fairly.
- Adhered to company policies and procedures.
Account Manager
eMDs
Noida
06.2019 - 11.2019
- Managed transition of the business process of Collections from USA to India.
- Recruiting, hiring, developing, and managing regional support resources to deliver.
- Establishing effective relationships and engaging with key stakeholders to ensure aligned and consistent communication.
- Logging, tracking, and following open issues to resolution including confirming the task owner and establishing the target dates.
- Recognizing, registering, and resolving client complaints.
- Ability to build & manage strong customer relationships.
- Ensuring end-to-end transition of all business process activities.
- Adhering to the relevant escalation process to escalate resource issues, delayed training or missed deadlines.
Assistant Manager
TLG India Pvt Ltd
Gurgaon
02.2016 - 05.2019
- Managed billing and collections by applying cash for assigned advertising agencies.
- Oversaw client portfolio and tracked activities related to AR collection, cash application, billing, and disputes.
- Reconciled bank statements and reported daily cash receipts, resolving related issues.
- Coordinated with internal departments to settle disputes on overdue collectibles, billing, etc., leading to successful conversion into payments.
- Ensured timely delivery of invoices and accounted for all payments, advances, and adjusted credit balances.
- Reported on received cash as well as allocated and unallocated funds.
- Consistently met monthly targets by researching and resolving payment discrepancies related to cash applications, unapplied funds, and unidentified payments.
- Over exceeded collections target on monthly basis.
- Maintained accurate customer details and account records.
- Conducted Root Cause Analysis for identified issues to prevent recurrence in the future.
- Conducted regular client visits to build relationships.
- Scheduled regular reconciliation of client accounts or ledgers.
- Ensured timely receipt of TDS certificates for corporate processing.
- Initiated legal action for bad debts. Reported debtor aging and collections portfolio every month.
Financial Analyst II B-Team Leader
Hewlett Packard
Bangalore
11.2014 - 04.2015
Credit & Collections Analyst
Accenture Services Pvt. Ltd.
Noida
06.2011 - 11.2014
Debt collector
EXL service India Pvt Ltd.
Noida
05.2006 - 05.2011
Education
Bachelors of Commerce -
University Of Delhi
DelhiM.B.A -
Sikkim Manipal University
DelhiSkills
- Client Relationship Management
- Strong Communication
- Team Management
- Customer Handling
- Debtor Reconciliation
- Payment Negotiation
- Credit Control
- Collection
Languages
- Hindi
- English
- Hindi
Websites And Social Links - Linkedin
https://www.linkedin.com/in/neerajwadhwa24/
Languages
English
Advanced
C1
Timeline
Credit & Collections Manager
OneAdvanced
07.2025 - 12.2025
Sr Accounts Receivable Manager
Builder.ai
05.2024 - 06.2024
Credit Control Manager
QX Global Group
08.2023 - 05.2024
Accounts Receivable Manager
Rackspace Technology
08.2020 - 02.2022
Account Manager
eMDs
06.2019 - 11.2019
Assistant Manager
TLG India Pvt Ltd
02.2016 - 05.2019
Financial Analyst II B-Team Leader
Hewlett Packard
11.2014 - 04.2015
Credit & Collections Analyst
Accenture Services Pvt. Ltd.
06.2011 - 11.2014
Debt collector
EXL service India Pvt Ltd.
05.2006 - 05.2011
Bachelors of Commerce -
University Of Delhi
M.B.A -
Sikkim Manipal University