STATA
NEERAJA BABU
Administrative Officer
DUBAI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Adminstrative Assistant
Brillianz Educations
11.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Content manager
Codebrucke
04.2024 - 10.2024
HR Executive
Insight for Innovation
11.2019 - 06.2024
- Developed and implemented SEO-driven content strategies to increase organic traffic and improve CTR
- Collaborated with cross-functional teams to produce high-quality, industry-specific content in formats such as blogs, social media, podcasts, and whitepapers, ensuring alignment with brand guidelines and editorial consistency
- Talent Acquisition & Recruitment Management: Conducted interviews and managed the end-to-end recruitment process for fresh engineering graduates, streamlining candidate selection and onboarding for tutoring roles, with on-the-spot job offers and efficient recruitment database management.
- Employee Training & Performance Development: Developed and implemented training programs that improved staff quality and productivity, resulting in a 40% increase in both workforce skill levels and team size, reinforcing a culture of continuous improvement.
- Strategic Growth & Government Partnerships: Directed expansion from a single project in Trivandrum to multi-location operations across Kerala and Dubai, while establishing partnerships with the Kerala government to increase projects from 1 to 8 across educational categories.
- Software Utilities: STATA, TABLEAU, MICROSOFT EXCEL, MICROSOFT WORD, CANVA, ANSYS, AutoCAD, Greenhouse, Lever (ATS software)
- AI Tools Expertise: Grammarly, Jasper AI, Surfer SEO, Copyscape, Hemingway Editor, LinkedIn Recruiter
- Research Skills: Research Design, Survey conducting, Data collection, Data Analysis, Data visualization, Report writing, Stakeholder management, Project management, Impact evaluation, Competency Mapping
- Soft Skills: Communication, Teamwork, Leadership, Problem Solving, Adaptability, Time management, Communication, Problem Analysis, Critical and Analytical Thinking, Organisational skills, Financial Management, Negotiation skills, Decision making
- HR-specific skills: Onboarding and training, performance management
Project Intern
Ayang trust
04.2023 - 05.2023
Research Intern
Kudumbashree
11.2022 - 12.2022
- Conducted in-depth analysis of development strategies within Kerala's poverty eradication wing through targeted field visits to CDS, ADS, and NHGs.
- Gathered and analyzed both qualitative and quantitative data to assess program impact and effectiveness, leading to the creation of a detailed report.
- This experience honed my skills in stakeholder engagement, data interpretation, and reporting
Research Intern
NestAbide
06.2021 - 12.2021
Education
Master of Arts - Development Studies
Tata Institute of Social Sciences
Hyderabad, India 8 2022 - 6 2024
BTech - Civil Engineering
Kalam Technical University
Kerala 8 2017 - 6 2020
Skills
Office administration
Software
Microsoft Office Tools
Tableau
Python
Timeline
Adminstrative Assistant
Brillianz Educations
11.2024 - Current
Content manager
Codebrucke
04.2024 - 10.2024
Project Intern
Ayang trust
04.2023 - 05.2023
Research Intern
Kudumbashree
11.2022 - 12.2022
Research Intern
NestAbide
06.2021 - 12.2021
HR Executive
Insight for Innovation
11.2019 - 06.2024
Master of Arts - Development Studies
Tata Institute of Social Sciences
8 2022 - 6 2024
BTech - Civil Engineering
Kalam Technical University
8 2017 - 6 2020
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